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研究生:邱雲萍
研究生(外文):Yun-Pin Chiu
論文名稱:資訊系統導入之專案管理--以整合模式架構分析
論文名稱(外文):Tech. Co. Project management –by IS Integration model analysis
指導教授:林東清林東清引用關係
指導教授(外文):Tungching Lin
學位類別:碩士
校院名稱:國立中山大學
系所名稱:高階經營碩士班
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:107
中文關鍵詞:處理程序特性技術特性任務特性團隊特性專案管理人員特性組織特性
外文關鍵詞:Porject haracteristicProcess CharacteristicOrganization CharacteristicProject CharacteristicProject ManagementPeople CharacteristicTechnology Characteristic
相關次數:
  • 被引用被引用:13
  • 點閱點閱:497
  • 評分評分:
  • 下載下載:197
  • 收藏至我的研究室書目清單書目收藏:8
論文摘要

本研究之目的,旨在探討資訊服務業在系統導入時專案管理特性及成效評估。藉由整合模式的架構專案之技術,任務,管理,團隊,人員和處理程序等特性探討其對專案管理暨成效分析之影響。本研究是以透過個案之主要專案主管詳實的見解訪談內容,透過個案分析對專案做實務個案之檢視與分析,藉以了解各專案影響專案成效之特性 問題及影響度,簡要說明如下:

由ALADWANI(2000)提出專案管理特性; 並針對專案特性的定義及內容做深入探討; 他認為專案管理的特性包括: 技術特性(Technology Characteristic)、任務特性(Project Characteristic)、組織特性(Organization Characteristic)、團隊特性(Porject Characteristic)、人員的特性(People Characteristic)、處理程序特性(Process Characteristic)等六項。本研究希望藉由個案研究方式; 了解影響專案成效之特性定義及特質; 更進一步探討那些特性影響專案成效較深? 那些特性影響較不深, 原因為何?

本研究採多重個案研究,從個人與專案重要關係人的深入訪談來收集資料,為了避免單一主管對專案的過度主觀; 個案都訪談企業及資訊廠商雙方主要專案主管; 針對個案問題做一客觀性描述與分析。再由資料彙整的過程中了解企業背景及專案背景下依循各專案特性導入之問題與其對專案的影響; 更進一步了解專案有了這些問題之後; 經由各專案主管及成員的處理後所呈現之專案成效。
本 文 目 錄

第一章 緒論 7
第一節 研究動機 7
第二節 研究目的 8
第三節 論文結構 10
第二章 文獻探討 12
第一節 資訊系統專案管理定義 12
第二節 資訊系統專案管理特性 14
第三節 專案管理成效評估 41
第三章 研究方法 42
第一節 研究架構 41
第二節 研究設計與流程 46
第三節 研究限制 48
第四章 個案描述 50
第一節 A公司 50
第二節 B公司 60
第三節 C公司 67
第五章 個案分析 78
第一節 研究發現 78
第二節 彙整分析 80
第六章 結論與建議 94
第一節 結論 94
第二節 建議 97

參考文獻
附件: 個案之專案經驗訪問綱要
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