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研究生:趙珮雯
研究生(外文):Pei-Wen Chao
論文名稱:關係活動與資訊科技活動對跨組織變革特質之影響
論文名稱(外文):Relational Activity and Information Technological Activity to X-change characteristic influence
指導教授:方世榮方世榮引用關係吳志正吳志正引用關係
指導教授(外文):Shyh-Rong FangJyh-Jeng Wu
學位類別:碩士
校院名稱:靜宜大學
系所名稱:企業管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:158
中文關鍵詞:關係活動跨組織變革特質資訊分享資訊科技活動夥伴特質
外文關鍵詞:X-change characteristicspartner characteristicsinformation technological activityrelational activityinformation sharing
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Thompson(1967)提出組織技術核心與組織疆域擴展單位的概念,並指出若透過兩者相互合作,將可以減少企業所面對的不確定性,且有助於企業的經營活動與跨組織合作關係;Dayer and Singh(1998)認為打破疆界的買方與賣方合作可達到競爭優勢之觀點,即利用彼此間互補的能力、特定性投資、知識分享程序以及各種有效的機制模式來創造競爭優勢。隨之而起的是供應鏈中製造商、供應商與配銷商間夥伴關係的締結,形成密不可分的跨組織合作體系。

2003年James Champy提出「跨組織再造(X-engineering)」之概念,其主要所想傳達的訊息是:跨組織再造企業是改造企業的擴大延伸新概念,企業除了積極建立供應鏈上合作夥伴的關係之外,亦將重新檢視兩個組織間企業流程之變革;換言之,也就是企業與供應商、夥伴、甚至顧客間作業與流程上的重大改革,不僅僅是改變企業者本身的流程,連跨組織再造夥伴的相關流程也一併改善。

綜合以上,本研究之目的主要探討關係活動與資訊科技活動對跨組織變革特質之關係,以及夥伴特質與資訊分享對於關係活動、資訊科技活動與跨組織變革特質之影響。本研究以2002年天下雜誌之1000大製造業為研究主體,共寄出問卷812份,回收134份,剔除無效問卷3份,有效問卷131份,有效回收率為16.13%。分別以因素分析、多元迴歸分析、層階迴歸分析進行實證研究,得出重要結果如下:

1.關係活動與資訊科技活動的進行,對於跨組織間變革特質有明顯之影響。
2.夥伴的相容性與互補性,對於關係活動與跨組織變革特質間有部份的干擾作用,尤其在
創新性與適應性上更為顯著。
3.資訊分享對於資訊科技活動與跨組織變革特質間存在干擾的效果,且其負向的干擾作用
大於正向的影響作用。
4.供應鏈中的合作夥伴間,其雙方間密切的整合程度是組織間進行跨組織變革,促使跨組
織變革特質得以凸顯的重要因素。
In 1967, Thompson pointed out to combine technology and organization units would reduce the uncertain risks of a business. Dayer and Singh, in 1998, mentioned the advantage of cooperation between buyer and seller. Dayer and Singh explained this new system would benefit a company’s competitive ability in two ways – information sharing and strong partnership between provider and agents.

James Champy, in 2003, addressed a “X-engineering” theory. “X-engineering” idea is actually the extensive idea of organization rebuilding. It means a company should not only build partnerships with its providers, but also renew the working process between the two companies or organizations. In other words, the revolution of a company’s relationships with its provider, partners, and customers would change both the company’s running style and its’ partners.

Above all, the major purpose of this research is to discover the relationship between business activity and technology activity. Also, we want to understand how information sharing and the feature of business partners affect the business activity, technological activity and the “X-engineering”. We sent out questionnaires 812 copies and returned 131 valid copies, the recycle rate was 16.13%. We analyzed the 131 copies with three different methods Factor Analysis, Hierarchical Moderator Regression Analysis, Multi Regression and got the result below:

1. The progress of business relationship activity and technology activity will
deepen the X-change traits.
2. The compatibility and complementary of business partners will harm the
company’s creativity and adaptation in business relationship activity and
the traits of X-change.
3. The information sharing has negative affects in technology activity and X-
change traits.
4. The integrate degree between partners in the providing cycle is an
important factor to affect the X-change traits.
中文摘要
英文摘要
目錄
表目錄
圖目錄

第一章 緒論
第一節 研究背景與動機
第二節 研究目的
第三節 研究對象範圍
第四節 研究流程與論文結構

第二章 文獻探討
第一節 關係活動
第二節 夥伴特質
第三節 資訊科技活動
第四節 資訊分享
第五節 跨組織變革特質

第三章 研究方法
第一節 研究架構
第二節 研究假設
第三節 研究變數、觀念性定義與操作性定義
第四節 研究設計
第五節 資料分析方法
第六節 信度與效度之檢定

第四章 資料分析與實證研究
第一節 敘述統計分析
第二節 因素分析
第三節 關係活動、資訊科技活動與跨組織變革特質之影響檢定
第四節 夥伴特質與資訊分享之干擾效果檢定
第五節 影響跨組織變革之因素

第五章 結論與建議
第一節 結論
第二節 研究貢獻
第三節 研究建議
第四節 研究限制

附錄一:填答者之多重比較(SCHEFFE)分析
附錄二:問卷

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