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研究生:廖信榮
論文名稱:企業導入跨組織資訊系統進行電子整合之影響因素研究
論文名稱(外文):Factors affecting the adoption of IOs for electronic integration
指導教授:蘇建郡蘇建郡引用關係閔庭祥閔庭祥引用關係
學位類別:碩士
校院名稱:南台科技大學
系所名稱:資訊管理系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
中文關鍵詞:交易成本理論資源依賴理論機構化理論電子整合
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  隨著全世界的電子商務環境的快速發展並逐漸成熟,企業漸漸的導入資訊科技於其內部作業流程,使其作業流程加快,但是除了眾多的優點與機會之外,網路也帶來了新的產業競爭淘汰局勢與新的管理挑戰。企業可以直接跟供應商、事業夥伴或個人顧客連結,不僅可以增快交易速度,更可以降低組織間契約訂定與監督執行有關的交易成本(Transaction Cost),這也是目前企業極力追求的目標,也正改變企業的價值鏈與企業間的供給鍊關係。這類技術可用來支援組織間的協調活動,不但有可能帶給組織競爭的優勢,也可能改變交易的方式及組織間的運作機制以及權力結構關係,甚至影響到組織扮演的角色與其本質。
  本文將以追求效率觀點的「交易成本理論」、以權力觀點的「資源依賴理論」及機構化觀點的「機構化理論」等三個為理論基礎,針對電機電子公會之第一級會員為研究對象,探討企業在導入跨組織資訊系統進行電子整合之影響因素。根據所收集之文獻及回應之問卷資料分析結果,本研究所獲得的結論如下:(1)交易成本理論方面,事前與事後成本、交易流程相關成本與企業導入電子整合系統是有顯著相關的;(2)資源依賴理論方面,其依賴度與企業導入電子整合系統是有顯著相關的;(3)機構化理論方面,其強制、模仿與規範機制與企業導入電子整合系統是有顯著相關的。而從本研究之結論發現,機構化構面之因素對企業導入電子整合系統之影響最為明顯,其次為資源依賴構面與交易成本構面之因素。而本研究之結論,希望除了提供企業未來在導入跨組織資訊系統進行電子整合時,進一步提高成功機會,避免可能之失敗風險外,並可作為政府在制訂產業電子化政策的參考。
  The e-commerce environment is changing fast and getting mature, the internet technology enabled evolution created many new business organizations and new business models. Beside a mass of merit and chance, internet also created new competitions and new management challenges. The enterprises could connect to supplier、business partners and customers through internet. This could not only increase the efficiency and reduce the cost of business transactions but also the change the value chain of enterprise and the supply chain within different organization.
  The research based on 「Transaction cost theory」、「Resource dependent theory」and「Institution theory」, and tried to confer on the factors affecting the adopting of IOS for electronic integration. The conclusions will contain listed below: (1) In the construct of transaction cost theory, the cost of transaction in advance and afterwards (ex ante and ex post)、the correlation cost of transaction process had evident related with enterprises’ adoption and performance of electronic integration. (2) In the construct of resource dependent theory, the degree of dependence is evident to the performance of electronic integration. (3) In the construct of Institutionalization theory, Coercive、Mimetic and Normative are highly related with enterprises’ performance of electronic integration. Finding in the conclusion, factors of institutionalization effect that business import electronic integration system remarkable, then is the factors of resource dependence and transaction cost. The conclusion of research, it hoped provide when business import IOS to electronic integration in the future, and advanced the chance of success, and avoid possible risk of failure, then it could be reference of government set up industry electronic strategy.
摘要 ................................................iv
英文摘要 .................................................v
誌謝 ................................................vi
目次 ...............................................vii
表目錄 ................................................ix
圖目錄 ................................................xi
第一章 緒論 ........................................1
1.1 研究背景與動機 ...............................1
1.2 研究目的 ........................................3
1.3 研究流程 ........................................4
1.4 研究架構 ........................................5
第二章 文獻探討與理論基礎 ...............................7
2.1 交易成本理論 ...............................7
2.2 資源依賴理論 ..............................18
2.3 機構化理論 ..............................20
2.4 電子整合 ......................................24
第三章 研究方法 .......................................32
3.1 研究議題 .......................................32
3.2 研究變數定義 ..............................32
3.3 研究架構 .......................................40
3.4 研究設計 .......................................41
3.5 資料分析方法 ..............................45
第四章 實證分析 .......................................47
4.1 樣本基本資料分析 ..............................47
4.2 問卷之信度與效度檢驗 .....................56
4.3 相關 .......................................65
第五章 結論與建議 .......................................69
5.1 研究結論 .......................................69
5.2 研究限制 .......................................73
5.3 未來研究方向 ..............................74
參考文獻 ................................................76
附錄
A 廻歸分析 .......................................82
B 問卷 .......................................85
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