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研究生:許碧玉
研究生(外文):Pi-Yu Hsu
論文名稱:電子採購管理制度及策略應用研究-以署立醫院藥品物料聯合訂購網為例
論文名稱(外文):A Strategic Application of Electronic Procurement Management System-Case Study of the e-Procurement System in DoH Hospitals
指導教授:廖又生廖又生引用關係
指導教授(外文):Yu-Sheng Liao
學位類別:碩士
校院名稱:國立陽明大學
系所名稱:醫務管理研究所
學門:商業及管理學門
學類:醫管學類
論文種類:學術論文
論文出版年:2004
畢業學年度:92
語文別:中文
論文頁數:148
中文關鍵詞:電子採購署立醫院聯合訂購網
外文關鍵詞:electronic procuremente-procurement systemDoH Hospitals
相關次數:
  • 被引用被引用:11
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  • 下載下載:149
  • 收藏至我的研究室書目清單書目收藏:0
隨著新世紀的開始,網際網路的發達與電子商務興起是最大的機會與挑戰,網際網路的四通八達,網路的商品與資訊也快速的流通到世界各地,因此它可以說是二十一世紀最重要的一次商業革命,不但正開創一個無可比擬的龐大商機,而且正逐漸改變各行各業的交易方式與競爭策略。
在電子商務蓬勃發展的時代,利用電子商務系統進行電子採購於各產業界,其中醫療機構中已有採用電子商務系統進行電子採購,期能使採購流程縮短節省人力和倉儲成本以達到成本控制,或以聯盟、共同採購的方式追求規模經濟,本研究期望以既有理論為基礎,以實証的角度,來探討電子商務系統下,特別著重於電子採購之作業系統,資訊科技的運用和業務流程的整合下,國內主要廠商及所合作之供應商彼此之間電子化的具體做法。本研究以署立醫院藥品物料聯合訂購網為探討對象,探討其電子採購執行狀況。
本研究係針對衛生署中部辦公室所主導之署立醫院藥品物料聯購網之管理者、供應商、使用者三方面進行研究,分別利用質性深度訪談與量性問卷調查進行訪查。期能調查目前衛生署立醫院引進電子採購之現況及障礙並深入了解藥品物料聯購網之使用者及管理者對聯購網的看法及認知,以利規劃署立醫院藥品物料最適用電子商務模式之參考。
經由實證資料顯示署立醫院導入藥品物料聯購網系統對於署立醫院之營運績效提升與人力成本降低有極大之助益,然而電子採購系統之導入除了效益面之評估外,亦須針對系統之缺失加以檢討改進。電子採購下,資訊流通更為迅速、透明度大為增加,企業要關切的不是只有產品銷售買賣、資訊系統等,更重要的是顧客關係的經營以及系統安全性、穩定性之維護。期望本研究之結果有助於醫療同業或企業在導入電子採購系統時,能作為借鏡參考。
Internet is the greatest influence civilization in this century, following the calculator, through its fast transmission broadcasts megaton of information and commercial messages have flown from a single room the end of the horizontal. Through it, in business potential has been revolutionized. This electronic stream — E-commerce has actively attempted to infiltrate and disrupt not just private activity but the whole world, this trend has shifted trading culture and competitive strategies leading to the broadening of business exchange and trading.
This research is based on the current hypothesis examining E-Commerce structure via affirmation, and this thesis will concentrate on electronic procurement procedure practiced between manufacturer and provider, the manner they excise Information Technology and the integration of task approach. There are piled floor to ceiling, all kinds of commerce and industries whose operation are conveyed by Internet. Economic efficiency could through alliance and joint acquisition fulfil, procurement quantity as well as decrease procurement expenditure, rescue capital intensive industries in both labour force reduction warehouse needs reduction. E-Commerce is now practiced in the pharmaceutical field, like DOH-supervised hospitals, institutions, and related industries. Currently an entity may execute an inter-entity supply contract with a supplier for acquisition of property or services that are commonly needed. When revolutionary procurement theory meets the realities of government-as-usual, something’s got to give. Government needs to give a chance to E-Commerce to show the reductions in the costs of electronic data interchange. This inquiry focuses on “DOH hospital pharmaceuticals and Materials Unified Order Network”(HPMUON), and evaluates ongoing E-commerce and distribution management. The study reports on the findings of surveys and series of investigations to find obstacles, which prevent use or create difficulties for users, Network administrators and suppliers. The surveys were conducted in face-to-face interviews, and accompanying evaluation is designed to improve the current HPMUON system and lay out an acceptable version regulated by Central Region Office, DOH.
E-commerce has improved user operation interface, simplified united procurement processes, and enhanced information safety. The service provided quick access to information, and focused on achieving a more equitable distribution and transparency. Marketing is one of the considerations for entrepreneurs in E-commerce but there are additional concern, client protection, the system’s security, stability and maintenance, also interaction between business owner and their customer. Consequently, all review e-commence use inDOH-supervised hospitals has shown a direct impact on operations and future development. E-Management, which the DOH-supervised hospitals have reduces the operational costs and increases efficiency in support of various medical assignments. In light of the current E-Government initiative, through an assessment of effectiveness, non-performance defect have to be corrected. My sincere wish is, this exploration may assist medical professions and enterprises launching E-Management in the future.
中文期刊、書籍
1 王忠宗(民89)。採購管理,台北市:日正企管顧問股份有限公司。
2 江明修、曾德宜(民92)。資訊科技與政府轉型:社會建構的觀點。研考雙月刊,27,78-87。
3 余千智(民88)。電子商務總論。台北市:智勝文化。
4 吳文貴(民91)。從組織理論的觀點看醫院的社區導向。醫院,35,23-33。
5 洪新原、趙瑞華、黃興進、謝碧容、董峻成(民92)。網際網路連線申報醫療費用系統之發展與效益評估。醫療資訊雜誌,17,103-115。
6 張怡秋、黃進興、蕭如玲、劉忠峰、黃興進(民92)。B2B電子商務在醫療產業之應用─以署立醫院藥品物料聯合訂購網為例。醫療資訊雜誌,17,83-101。
7 莊逸洲、黃崇哲(民89)。組織經營。台北市:華杏。53-54。
8 陳再晉(民91)。行政院衛生署所屬醫院營運興革紀要。主計月刊,557,77-84。
9 陳再晉(民93)。從雲林醫院改制談公立醫院再造。醫世紀,41,4。
10 陳宇芬(民89)。電子商業:理論與實例。台北市:培生教育出版集團。
11 黃進興(民912)。署立醫院藥品物料電子採購之探討。醫院,36,15-23。
12 楊國樞、文崇一、吳聰賢、李亦園編(民82)。社會及行為科學研究法。台北市:東華。
13 電子商務管理概念 國際中文版(陳雪美譯)(民88)。台北市:跨世紀電子商務出版社。
14 羅芳怡、彭朱如(民91)。醫療產業策略聯盟以及管理的相關概念。醫院,35,1-9。
碩博士論文
1 方仁華(民90)。制度變革對組織文化與績效的影響--以行政院衛生署所屬醫院為例。國立雲林科技大學企業管理所碩士論文,未出版,雲林縣。
2 任彰雄(民93)。產學合作管理機制之探索性研究。私立中原大學企業管理研究所碩士論文,未出版,中壢市。
3 朱文洋(民90)。中小型醫院經營策略與營運績效之探討-以平衡計分卡觀點分析。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
4 李俊達(民91)。台灣電子交易市集與市集效率之交易成本理論分析。私立銘傳大學資訊管理研究所碩士論文,未出版,桃園縣。
5 林昇豪(民90)。台灣地區醫療電子商務實施現況初探。國立陽明大學醫務管理研究所碩士論文,未出版,台北市。
6 徐士傑(民91)。建構國內醫院衡量電子化採購績效之指標。國立中正大學資訊管理學研究所碩士論文,未出版,嘉義縣。
7 張秀慧(民90)。企業引進B2B關鍵成功因素。國立台灣大學資訊管理研究所碩士論文,未出版,台北市。
8 張鴻南(民92)。電子商務實虛整合經營模式與績效關係之研究-資源基礎觀點。私立銘傳大學資訊管理研究所碩士論文,未出版,桃園縣。
9 莊棨椉(民91)。新舊電子採購系統之整合工程與效益評估---家電製造業案例分析與建置。私立中原大學電子工程研究所碩士論文,未出版,中壢市。
10 陳律明(民92)。台灣B2B電子交易市集經營模式探討。私立銘傳大學管理科學研究所碩士論文,未出版,台北市。
11 黃絲珮(民90)。電子採購在鋼構廠採購流程之應用。國立交通大學土木工程研究所碩士論文,未出版,新竹市。
12 廖衛邦(民90)。電子商務與知識管理應用於軍事機關採購作業之研究。國防管理學院資源管理研究所碩士論文,未出版,台北縣。
13 蔡志宏(民90)。巨變時代下中型醫院策略聯盟之研究。私立中國醫藥大學醫務管理研究所碩士論文,未出版,台中市。
14 鍾東仁(民92)。大陸台商策略聯盟管理作為與其績效之關聯性研究。私立中原大學企業管理研究所碩士論文,未出版,中壢市。
網路資源部分
1 台塑網際網路採購系統。取自:http://www.tradevan.com.tw/00-index/
2 和企業客戶建立「學習關係」, EMBA世界經理文摘,取自:http://www.emba.com.tw/emba/RecentRelease/singleArticle.asp?%B4%C1%BC%C6=180&%BDs%B8%B9=8
3 政府採購資訊中心。取自:http://gpic.pcc.gov.tw/
4 郭佳玫 ,資策會專案經理, 電子商務相關法制總覽與剖析。取自:http://www.ec.org.tw/knowledge/notes/notes_detail.asp?SemiID=80&SubRegionID=8
5 電子商務交易。取自: http://www.taiwanlaw.com/c.php?cat=55
6 賴杉桂。台灣地區商業物流發展課題與因應策略探討。取自: http://www.moea.gov.tw/~ecobook/season/sa412.htm
7 醫療產業之聯合訂購網之國際厚生電子採購交易市集。取自:http://www.24gpo.com
8 醫療產業之聯合訂購網之華登醫貿網。取自:http://www.healthtrade.com.tw
9 醫療產業之聯合採購系統之台塑網。取自:http://www.e-fpg.com.tw
英文部分
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2 Bakos, J. Y., and Treacy, M. E. (1986). Information Technology and Corporate Strategy: A Research Perspective. MIS Quarterly, 10(2), 107-119.
3 Bakos, Y. (1991). A Strategic Analysis of Electronic Marketplaces. MIS Quarterly,15(3), 295-310.
4 Bakos, Y. (1998). The Emerging Role of Electronic Marketplaces on the Internet. Communications of the ACM, 41(2), 35-41.
5 Baron, J. P., Shaw, M. J., & Bailey, JR. A. D. (2000). Web-based E-catalog Systems in B2B Procurement. Communications of the ACM, 43(5), 93-100.
6 Blodget, H. & McCabe, E.,(2000). The B2B market maker book. Merrill Lynch, 1~86.
7 Boer, L. D., Harink, J., & Heijboer, G. (2002). A Conceptual Model for Assessing the Impact of Electronic Procurement. European Journal of Purchasing & Supply Management, 8, 25-33.
8 Chwelos, P., Benbasat, I., and Dexter, A. S. (2001). Research Report: Empirical Test of an EDI adoption model. Information System Research, 12(3), 304-321.
9 Cibinic, J. and Nash, R.C.(1981). Administration of Government Contracts, Government Contract Program, George Washington University.
10 Davila, A., Gupta, M., & Palmer, R. (2003). Moving Procurement Systems to the Internet: The Adoption and Use of E-Procurement Technology Models. European Management Journal, 21(1), 11-23.
11 Essig, M., & Arnold, U. (2001). Electronic Procurement in Supply Chain Management: An Information Economics-Based Analysis of Electronic Markets. The Journal of Supply Chain Management, Fall, 43-49.
12 Ferguson, W.(2000). A Critical Review of Recent Organizational Buying Research. Industrial Marketing Management, 7(4), 255.
13 Fortin, P. A., & Ritchie, J. R. B. Influence Structure in Organizational Buying Behavior. Journal of Business Research, 8(3), 277.
14 Kalakota, R., & Andrew, B.(1997). Electronic Commerce-A Manger''s guide. Addison-Wesley.
15 Kalakota, R., & Robinson, M. (2001). E-Business 2.0 Roadmap for Success. Boston: Addison-Wesley.
16 Kalakota, R., and Robinson, M. (1999). E-Business: Roadmap for Success. Addison-Wesley.
17 Kaplan, Rober S. & David P, Norton. (1996). The Balanced Scorecard: Tracslating Strategy Into Action. Boston, Massachusetts: Harvard Business School Press.
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19 Malone, T.W., Yates, J., and Benjamin, R.I. (1987). Electronic Markets and Electronic Hierarchies. Communications of the ACM, 30(6), 484-497.
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