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研究生:葉乃菁
研究生(外文):Nai-Ching Yeh
論文名稱:以專案管理建構長期照護管理模式之研究
論文名稱(外文):A Proposed Project Management Methodology for Long-term Care System
指導教授:陳俊郎陳俊郎引用關係蘇俊憲蘇俊憲引用關係
指導教授(外文):Chun-Lung ChenChun-Hsien Su
學位類別:碩士
校院名稱:長榮大學
系所名稱:企業管理學系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2005
畢業學年度:93
語文別:英文
論文頁數:81
中文關鍵詞:專案管理長期照護
外文關鍵詞:Project ManagementLong-term Care
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透過專案的設計能夠發展出一套長期照護系統。因為專案能夠協調現有的長期照護,並填補其他服務之不足。此外,對長期照護專案做有效的管理是不可或缺的,因為專案管理系統是富有彈性且可變通的。實際上,它含蓋了照顧管理流程的功能,且其知識體系也超越傳統醫療照護只著重於成本、品質與可近性三個議題,而延伸到九大管理領域。整體而言,專案管理系統能確保照護體系的形成並協調跨越各學科的提供者,以及修正在照護過程中的變化。
本研究是以文獻回顧的方式,藉由蒐集一些施行與論述長期照護與專案管理之相關實務及研究的文獻,做資料分析與探討,並進一步試圖透過專案管理過程的方法促進長期照護目標的達成。最後,本研究也將論證專案管理在長期照護履行時的角色與重要性。
Projects could be designed frankly to develop an alternative long-term care system. Furthermore, projects coordinate existing long-term care service systems and fill alternative service gaps. Therefore, effective management is essential for long-term care project. Project management system is full of flexibility, and then it can practically cover care process management function. In fact, project management is a knowledge body that goes beyond traditional medical-treatment, which only focused on cost, quality and accessibility, and spans to nine knowledge areas. Project management system could encourage the forms of care systems and coordinate among interdisciplinary care providers and correction of care with changes in the process.
In this research, method of literature review is used. By collecting those literatures about executing or discussing long-term care and project management practice and research, then analyzing and exploring those data, the author relate the methods to accomplish the goal of long-term care management and those project management processes. This research also demonstrates the role and importance of project management within the management of long-term care implementation.
Contents
Acknowledgement (in Chinese) iv
Abstract (in Chinese) v
Abstract vi
Contents vii
List in Tables x
List in Figures xi
Chapter 1. Introduction 1
1.1 Research Background and Motivation 2
1.2 Research Objectives 2
1.3 Research Procedure 3
Chapter 2. Literature Review 4
2.1 Project Management 4
2.2 Long-term Care 10
2.2.1 Case Management 12
2.2.1 Care Management 14
2.3 The Relationship of Case, Care, and Project Management 16
2.4 The Opportunities for Long-term care 17
Chapter 3. Methodology 18
3.1 Research Method 18
3.2 Research Model 19
3.3 Research Framework 21
Chapter 4. Data Analysis and Discussion 22
4.1 Initiating Process Group 22
4.1.1 Integration Management in Initiating Process 23
4.2 Planning Process Group 26
4.2.1 Integration Management in Planning Process 27
4.2.2 Scope Management in Planning Process 28
4.2.3 Time Management in Planning Process 30
4.2.4 Cost Management in Planning Process 33
4.2.5 Quality Management in Planning Process 34
4.2.6 Human Resource Management in Planning Process 36
4.2.7 Communications Management in Planning Process 38
4.2.8 Risk Management in Planning Process 39
4.2.9 Procurement Management in Planning Process 42
4.3 Executing Process Group 44
4.3.1 Integration Management in Executing Process 44
4.3.2 Quality Management in Executing Process 46
4.3.3 Human Resource Management in Executing Process 47
4.3.4 Communications Management in Executing Process 49
4.3.5 Procurement Management in Executing Process 51
4.4 Monitoring and Controlling Process Group 52
4.4.1 Integration Management in Monitoring and Controlling Process Group 53
4.4.2 Scope Management in Monitoring and Controlling Process Group 54
4.4.3 Time Management in Monitoring and Controlling Process Group 56
4.4.4 Cost Management in Monitoring and Controlling Process Group 57
4.4.5 Quality Management in Monitoring and Controlling Process Group 58
4.4.6 Human Resource Management in Monitoring and Controlling Process Group 59
4.4.7 Communications Management in Monitoring and Controlling Process Group 61
4.4.8 Risk Management in Monitoring and Controlling Process Group 63
4.4.9 Procurement Management in Monitoring and Controlling Process Group 64
4.5 Closing Process Group 66
4.5.1 Integration Management in Closing Process 66
4.5.2 Procurement Management in Closing Process 67
Chapter 5. Conclusion and Future Research 69
5.1 Conclusion 69
5.2 Suggestion 71
5.3 Limitations and Future Research 71
References 72
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