臺灣博碩士論文加值系統

在知識經濟時代，企業內的知識管理更形重要。企業導入知識管理的目的，就是在協助企業進行資料統合、分析與管理的問題，藉以提昇企業的整體智慧，進而強化經營價值與競爭能力。半導體封裝業，在面臨到產品生命週期短暫，產品開發時程如何快速、縮短，以達到所謂新產品研發的「4T」，也就是（1）Time to Idea（2）Time to Product（3）Time to Market（4）Time to Volume。藉由知識管理的導入，以達到上述目標，便成了刻不容緩的課題。
本篇文章以知識管理運用於半導體封裝業之新產品研發為探討主幹。藉由導入知識管理之特性，包括知識或技術的累積與分享、經驗的傳承、增加評估的標準及降低錯誤率等等，促使無論產品工程師或製程工程師均能於新產品研發過程中，藉由擷取資料庫中已儲存之資料，以運用並創新相關技術，甚至申請專利設計與避免專利侵權，及時順利地開發產品，進而導入量產，以達到客戶市場供應與創造本身利潤的雙贏局面。

In the era of knowledge-driven economy, knowledge management plays a relatively important role in the enterprise. The purpose for the enterprise to apply knowledge management is to help integrate, analyze and manage its information. Applying knowledge management will make the enterprise empower itself to be more competitive. Facing the short life cycle of its products the semiconductor assembly industry has to shorten its product development, that is, to achieve the 4T of the R&D of the new product—(1)Time to idea, (2)Time to product, (3)Time to market and (4)Time to Volume. To reach the above- mentioned goal the application of knowledge management is obviously of great urgency.
Knowledge management is the backbone of this article. The characteristics of knowledge management, which includes the accumulation and the sharing of knowledge or technology, the handing down of experiences, the increase of assessing standards, the reduction of failure rates and so forth, makes the product engineers and the process engineers while in the course of the R&D of the new product have access to check the database to make use of and innovate in relevant technology, and even to apply for a patent as well as to avoid encroaching invented patent. This way the enterprise will develop its own product in time and successfully put it into mass production to not only meet the customer’s demand but also make its profit to reach a win-win situation.

誌 謝 I
摘 要 II
ABSTRACT III
目 錄 IV
圖目錄 V
表目錄 VI
第一章　緒論 1
1.1　研究動機 1
1.2　研究目的 3
1.3　論文架構 4
第二章　文獻探討 5
2.1　知識管理的定義與特性 5
2.2　知識管理推動的致勝關鍵 10
2.3　知識管理推動的困難 12
2.4　新產品研發的定義與分類 14
2.5　文獻探討總結 15
第三章　個案研究：知識管理推動過程與半導體封裝業新產品研發流程 16
3.1　知識管理推動過程 16
3.2　半導體封裝業新產品研發流程介紹 16
3.3　半導體封裝業的定義與特性 18
3.4　知識管理運用於新產品研發之間的關係 21
3.5　技術委員會與專家系統的介紹 22
3.6　新產品研發與專利設計 25
第四章　研究方法 32
4.1　研究流程 32
4.2　研究方法設計與介紹 33
第五章　分析與探討 36
5.1　評估方法說明 36
5.2　資料分析與檢討 36
第六章　結論與建議 42
參考文獻 43

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