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研究生:陸亞貞
研究生(外文):Ya-jane Lu
論文名稱:以知識流通觀點探討組織社會資本與創新績效之研究
論文名稱(外文):A Knowledge Flow Perspective on Social Capital and Innovation Performance
指導教授:方世杰方世杰引用關係
指導教授(外文):Fang, Shih-Chieh
學位類別:碩士
校院名稱:義守大學
系所名稱:管理研究所碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2005
畢業學年度:93
語文別:中文
論文頁數:117
中文關鍵詞:社會資本知識流通創新績效
外文關鍵詞:knowledge flowinnovation performancesocial capital
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企業面對競爭激烈且不確定的環境,必須建立本身競爭優勢或核心競能。而知識的流通可視為刺激組織創新的關鍵因素,過去釵h研究大都針對組織間交流,鮮少透過社會資本探討組織中成員之知識互動與創新績效,因此為值得探討之議題。
本研究從組織中成員的角度探討以下問題:成員間社會資本是否會影響知識流通的質與量,並更深入了解社會資本、知識流通與創新績效間相互關連性;本文架構中問題包括,(一)組織創新績效之定義與衡量指標,(二)組織知識流通活動定義與內涵,(三)組織社會資本關係構面與認知構面定義與內涵為何?是否會影響組織知識流通活動,(四)組織社會資本是否會透過知識流通活動,對組織創新績效產生什麼影響,(五)知識創造情境因素定義與內涵,而組織知識創造情境因素是否能夠強化知識流通提升創新績效作用。
在研究方法上,本研究以台灣1000大製造業為研究對象,利用問卷調查法與電子郵件蒐集有效樣本81份,採用因素分析、迴歸分析進行本研究假說之檢定。而實證結果包括(一)組織內部組織內成員間知識流通活動,基於具信任與共同價值觀,能讓彼此知識流通質與量更具深度與廣度,(二) 組織內員工知識流通質,對組織創新績效皆具正向影響,而組織成員知識流通量僅對組織創新績效中員工滿足感具正向影響,(三)員工具有多樣化能力能夠對知識流通影響員工滿足感過程中產生正向調節效果。
In the dynamic competitive and uncertain circumstance, enterprise should establish their competitive advantage and core competitive capacity. The key factor to promote organizational innovation is knowledge flow. In the past, scholars often discuss organization transferring; they discuss less about the organizational members of knowledge flow and innovation performance by social capital. That deserves to be mentioned.
We will based on organizational members to discuss how the social capital organizational members influence the knowledge flow of quality and quantity. The main questions of this framework include: (1) what is the meaning of innovation performance, social capital, knowledge flow and situations of knowledge creation? How to measure them? (2) would social capital influence knowledge flow? (3) could knowledge flow affect organizational innovation performance by social capital? (4) will the situations of knowledge creation strengthen that knowledge flow promote innovation performance? We explore the manufacturing industry in Taiwan, and acquired 81 valid samples with Questionnaire Survey and Mail. We analyzed samples with factor analysis, Multiple Regression analysis.
Empirical results show that: (1) the organizational members based on trust and share values to transfer knowledge; it can enhance the knowledge flow of quality and quantity. (2) the members of knowledge flowing quality strengthen innovation performance, and the members of knowledge flowing quantity can strengthen subordinates'' satisfaction, (3) When employees have Requisite Variety, it can strengthen that knowledge flow influence subordinates'' satisfaction.
第一章 緒論1
第一節 研究動機與背景1
第二節 研究問題3
第三節 研究目的4
第四節 研究流程5
第二章 文獻回顧7
第一節 創新績效7
第二節 知識流通16
第三節 社會資本22
第四節 知識創造情境因素32
第三章 研究方法39
第一節 研究架構39
第二節 研究假說41
第三節 變數操作性定義與衡量44
第四節 研究對象與研究設計47
第五節 資料分析方法55
第六節 整體效度及信度分析58
第四章 資料分析與實證研究60
第一節 研究變項之描述性分析60
第二節 研究構面之因素分析67
第三節 研究變項之相關分析75
第四節 研究主要構面之迴歸分析77
第五節 調節變項對主要構念間迴歸分析之影響79
第五章 結論與建議86
第一節 研究結論86
第二節 學術貢獻與實務建議91
第三節 研究限制與後續研究建議93
參考文獻
一、中文文獻95
二、英文文獻97
附錄
附錄A105
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