中文部份
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5. 黃俊英,行銷研究-管理與技術,第四版,華泰書局,台北市,1992年。
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10. 數位時代雙週(2004),「Skype看Skype-電信恐龍結束,小矮人時代來臨!」,
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11. 數位文化誌(2004),「網路電話便宜講 新趨勢「軟硬」通吃」,2004年12月3日。
12. 克萊兒,數位文化誌(2004),「Skype正式入侵你我的生活」,2004年12月21日。
13. 陳雅寧,PCOffice(2005),「網路電話-打愈久,省愈多!」,2005年1月。
14. 秦雅蘭,數位時尚(2005),「網路電話正in」,2005年1月。
15. 葉振男,拓墣產業研究所焦點報告,「Skype的風行對VoIP產業是福是禍」,2004年10月。
16. 徐愛蒂,工研院IEK產業情報,「Skype持續發燒,挑動VoIP商機在現」,2004年11月。
17. 謝政益(2003),「網路電話接受度之研究」,國立台灣科技大學資訊管理研究所,碩士論文,民國92年。18. 林中玉(2002),「消費者創新產品之接受意願與產品屬性評估之研究—以網路電話盒」,國立交通大學經營管理研究所,碩士論文,民國91年。19. 許淑娟(2003),「消費者新產品採用時機之影響因素研究─以數位照相機為例」,私立大葉大學國際企業研究所,碩士論文,民國92年。20. 連正芳(2003),「創新產品採用之研究-以第三代行動電話為例」,私立立德管理學院科技管理研究所,碩士論文,民國92年。21. 楊珮寧(2003),「消費者對創新產品購買意願之研究-以DVD錄放影機為例」,國立台北大學企業管理研究所,碩士論文,民國92年。22. 高國恩(2004),「大台北地區對智慧型手機有接受意願消費者之市場區隔研究-以創新採用過程為例」,國立交通大學經營管理研究所,碩士論文,民國93年。23. 劉翰濤(2002),「台北地區擁有手機.PDA.筆記型電腦消費者對行動上網服務接受意願」,國立交通大學經營管理研究所,碩士論文,民國91年。24. 林茂興(2001),「以生活型態區隔台北地區ADSL消費者對多媒體服務接受意願之研究」國立交通大學經營管理研究所,碩士論文,民國90年。25. 盧靜琦(2004),「創新擴散之效應研究:消費者採用觀點」,私立大葉大學事業經營研究所,碩士論文,民國93年。26. 林俊宏(2002),「消費者特性、新產品屬性及環境變數對創新購買意願之影響」,國立成功大學企業管理研究所,碩士論文,民國91年。27. 曾柏興(2002),「企業購買選擇行為與使用意願之研究-以網路電話閘道器為例」,國立成功大學交通管理研究所,碩士論文,民國91年。28. 王蕙君,「台灣網路電話市場的發展分析」,MIC 透析資料,2000。
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