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研究生:鄭苡蕾
研究生(外文):Yi-Lei Cheng
論文名稱:發展一遴選供應商與執行補貨之決策支援架構
論文名稱(外文):The Development of Decision Support Framework for Supplier Selection and Order Replenishment
指導教授:高信培高信培引用關係
指導教授(外文):Hsing-Pei Kao
學位類別:碩士
校院名稱:國立中央大學
系所名稱:工業管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2005
畢業學年度:93
語文別:英文
論文頁數:56
外文關鍵詞:collaborative replenishmentstakeholder analysissupplier selectionorder fulfillment
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Facing the consumer electronic market, retailers would like to maintain sufficient shelf levels by procuring products from their product suppliers so they can satisfy their consumers with the highest possible service level. On the supply side, the product suppliers (i.e., final assembly manufacturer) have to fulfill the orders on time while they also need to source components from component suppliers to meet production needs. The demand-supply interactions between retailers, product suppliers and component suppliers thus form a multi-tier supply chain. Addressing various issues of supply chain, the CPFR committee of VICS (Voluntary Inter-industry Commerce Standards) Association developed a CPFR (Collaborative Planning, Forecasting and Replenishment) model which accentuates collaboration activities among chain members. Since its introduction, CPFR has been recognized as one of the leading industrial standards of supply chain.
Concerning the collaborative replenishment of CPFR and perceiving from the final assembly manufacturer in the demand-supply scenario, this research focuses on the collaboration operations to develop a decision support framework which addresses the relationships between the focal assembly manufacturer and its retailers and component suppliers. Among others, the key issue is how to select component suppliers in order to meet the production needs and fulfill a given retailer order. The framework consists of three phases of analysis: (1) stakeholder analysis for identifying the requirements and key attributes of the retailer and suppliers, (2) mathematics programming for supplier selection, and (3) simulation of the order fulfillment process. A case study of a cellular phone manufacturer is presented to demonstrate the decision support framework.
TABLE OF CONTENTS

ABSTRACT………………………………………………………………………………..I
TABLE OF CONTENTS…………………………………………………………………. II
LIST OF TABLES………………………………………………………………………..IV
LIST OF FIGURES……………………………………………………………………….V
CHAPTER I INTRODUCTION 1
1.1. COLLABORATIVE SUPPLY CHAIN PROCESSES FOR E-BUSINESS 1
1.2. RESEARCH OBJECTIVE 4
1.3. RESEARCH FRAMEWORK AND THESIS ORGANIZATION 4
CHAPTER II LITERATURE REVIEW 6
2.1. REPLENISHMENT COLLABORATION OF CPFR 6
2.1.1. Evolvement of CPFR 6
2.1.2. Collaboration Network 10
2.1.3. Replenishment Performance 13
2.2. METHODOLOGIES OF SUPPLIER SELECTION 14
2.3. STAKEHOLDER ANALYSIS 13
2.3.1 What would such a Firm Look Like? 13
2.3.2 The Stakeholder Attributes 18
CHAPTER III ARCHITECTURE AND METHODOLOGIES OF DSF_SSOR 20
3.1. MODELING PROCEDURE OF DSF_SSOR 20
3.3.1. Bidding of Central Coordination System 20
3.2. PRODUCT PROCESS AND BOM FOR SUPPLIER SELECTION 23
3.3. OBJECT-ORIENTED ANALYSIS AND DESIGN 24
3.3.1. Object-Oriented Stakeholders Analysis 25
3.4. BPR•WORKFLOW TOOL 26
3.4.1. The Main Components 27
3.4.2. Modeling Process and Performance Measurement 30
CHAPTER IV DESIGN DSF_SSOR 34
4.1. PHASE 1: DEFINE SUPPLIER’ ATTRIBUTES 35
4.2. PHASE 2: FIND THE OPTIMAL FOR SUPPLIER SELECTION 37
4.3. PHASE 3: ORDER FULFILLMENT AND PERFORMANCE ASSESSMENT 39
CHAPTER V IMPLEMENTATION OF DSF_SSOR 42
5.1. PROBLEM DESCRIPTION 42
5.2. BIDDING PROCEDURES AND COMPARISON OF PARAMETERS 42
5.2.1. Mathematics Results 44
5.3. PERFORMANCE FOR ORDER FULFILLMENT PROCESS 46
5.3.1. Evidence for the Candidates 46
5.3.2. Additional Performance in Order Fulfillment Process 48
5.3.3. Cases of Shipping Products 49
5.3.4. Conclusions in Case Study 50
CHAPTER VI CONCLUSIONS AND RECOMMENDATIONS 51
6.1. CONCLUSIONS 51
6.2. RECOMMENDATIONS FOR FUTURE STUDY 51
REFERENCES 52
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