跳到主要內容

臺灣博碩士論文加值系統

(44.200.86.95) 您好!臺灣時間:2024/05/30 01:49
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:黃建智
研究生(外文):Chien-Chih Huang
論文名稱:專業虛擬社群成功模式建構與驗證之研究
論文名稱(外文):Trust Building, Self-efficacy and IS Success Model in Knowledge Sharing: An Integrated Success Model of Professional Virtual Communities
指導教授:許孟祥許孟祥引用關係
指導教授(外文):Meng-Hsiang Hsu
學位類別:碩士
校院名稱:國立高雄第一科技大學
系所名稱:資訊管理所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2005
畢業學年度:93
語文別:英文
論文頁數:74
中文關鍵詞:知識分享行為自我效能信任虛擬社群成功模式
外文關鍵詞:Knowledge Sharing BehaviorSelf-efficacyTrustVirtual Community Success Model
相關次數:
  • 被引用被引用:4
  • 點閱點閱:369
  • 評分評分:
  • 下載下載:92
  • 收藏至我的研究室書目清單書目收藏:6
評估專業虛擬社群(Virtual Community of Professional Society)的成功因素已開始被許多組織所重視。然而,到目前為止只有少數的研究對於虛擬社群中最重要的影響因素―線上知識分享行為,進行探討研究。本研究以資訊系統成功模式(IS Success Model)為核心基礎,並整合兩個學派的論點-信任理論(trust)及自我效能(self-efficacy),以提出一個整合型模式,稱之為專業虛擬社群成功模式(An Integrated Success Model of Professional Virtual Community),其結合了環境影響因素與個人認知因素。本研究以實地調查研究法(field survey research)針對線上專業虛擬社群進行調查,共取得274個完整問卷,以驗證此模式中提出的11個研究假說。研究結果發現︰知識分享意圖、知識分享自我效能及情感型信任對知識分享行為有正向的影響。
Evaluation of the success of professional virtual communities (VCs) has been the focus of many organizations. However, there are still few empirical studies conducted to examine online knowledge sharing behavior that has been thought as the most important element for VC success. In this study, we integrated two schools of thoughts (trust theories and self-efficacy expectations) with IS success model in order to propose a successful model of professional VCs from both the environmental influences and personal cognitive factors. Eleven research hypotheses derived from this integrated model are evaluated by structural equation modeling using a field survey of 274 complete questionnaires collected from nine types of VCs. The results indicated that knowledge sharing behavior is influenced by intention to share knowledge, knowledge sharing self-efficacy, and affective-based trust.
中文摘要 i
ABSTRACT ii
Acknowledgement iii
Table of Contents iv
List of Figures vi
List of Tables vii
Chapter 1. Introduction 1
1.1 Research Background 1
1.2 Research Motivations 1
1.3 Research Objectives 3
1.4 Thesis Organization 4
Chapter 2. Theoretical Background 5
2.1 Trust in Virtual Communities 5
2.1.1 The Concept of Trust 5
2.1.2 Multidimensional Trust 6
2.1.3 Trust building process 13
2.2 IS Success Model in Virtual Communities 17
2.2.1 Knowledge Quality 19
2.2.2 Member Satisfaction 19
2.2.3 Intention to Share Knowledge 20
2.3 Self-efficacy in Virtual Communities 20
Chapter 3. Research Model and Hypothesis 22
3.1 Trust Building Process in Knowledge Sharing 23
3.2 IS Success Model in Knowledge Sharing 25
3.3 KSSE in Knowledge Sharing 26
Chapter 4. Research Method 27
4.1 Research design 27
4.2 Sample and Descriptive Statistics 27
4.2.1 Pilot Study 27
4.2.2 Sampling for the Main Study 28
4.3 Instrument Creation 30
Chapter 5. Data Analysis 32
5.1 Measurement Model 32
5.2 Structural Model 37
Chapter 6. Conclusions and Future Work 41
6.1 Conclusions 41
6.2 Research Implications 43
6.3 Suggestions and Future Research 44
References 46
Appendix 1. Research questionnaire 60
[1]Abrams, L. C., Cross, R., Lesser, E., and Levin, D. Z. Nurturing Interpersonal Trust in Knowledge-sharing Networks, Academy of Management Executive, Vol. 17, No. 4, (2003) 64-77.
[2]Anderson, J. C., S. W. Gerbing. Some methods for respecifying measurement models to obtain unidimensional construct measurement. J. of Marketing Res. 19(1). (1982). 453-460.
[3]Ajzen, I., & Fishbein, M. Understanding Attitudes and Predicting Social Behavior. NJ: Prentice-Hall. (1980).
[4]Ajzen, I. Attitudes, personality, and behavior. Milton-Keynes, England: Open University Press. (1988).
[5]Alavi, M. and D.E. Leidner, Knowledge Management Systems: Emerging Views and Practices from the Field, 32nd Hawaii International Conference on System Sciences, IEEE Computer Society, (1999).
[6]Anderson, E. and Weitz, B., Determinants of Continuity in Conventional Industrial Channel Dyads, Marketing Science, 8 (4), (1989). 310-323.
[7]Ardichvili, A., Page, V, and Wentling, T., Motivation and barriers to participation in virtual knowledge-sharing communities of practice, Journal of Knowledge Management, Vol. 7, No. 1, (2003). 64-77.
[8]Ba, S.. Establishing online trust through a community responsibility system, Decision Support Systems, 31, (2001). 323–336
[9]Bagozzi, R.P. and Phillips, L.W. “Assessing Construct Validity in Organizational Research,” AdministrativeScience Quarterly (36:3), (1991). 421-458.
[10]Bandura, A. Self-efficacy mechanism in human agency, American Psychologist 37 (2), (1982). 122-147.
[11]Bandura, A. Self-efficacy: the exercise of control, Freeman, New York, NY, (1997).
[12]Barber, B. The Logics and Limits of Trust, New Rutgers University Press, Brunswick, NJ. (1983).
[13]Bentler, P. M. Theory and Implementation of EQS: A structural equations program. Newbury Park, CA: Sage. (1988)
[14]Bhattacherjee, A. Understanding information systems continuance: An expectation–confirmation model. MIS Quarterly, 25(3), (2001). 351–370.
[15]Blau, Peter, Exchange and Power in Social Life. New York: John Wiley and Sons, Inc., 1964.
[16]Bock, G. W., and Kim, Y. G. "Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing," Information Resource Management Joumai (15:2), 2002, pp. 14-21.
[17]Bollen K.A. Structural Equations with Latent Variables. John Wiley and Sons, New York, 1989.
[18]Boomsma, A. On the robustness of LISREL (maximum likelihoodestimation against small sample size and nonnormality. Amsterdam:Sociometric Research Foundation. (Doctoral dissertation, University ofGroningen, The Netherlands.) (1983).
[19]Boon, Susan D., & Holmes, John G. The dynamics of interpersonal trust: resolving uncertainty in the face of risk. Pages 190–211 of: Hinde, Robert A., & Groebel, Jo (eds), Cooperation and Prosocial Behaviour. Cambridge University Press. (1991).
[20]Browne, M. W., & Cudeck, R. Alternative ways of assessing model fit. In K. A. Bollen & J. S. Ling (Eds.). Testing structural equation models (pp136-162). Newbury Park, CA: Sage. (1993)
[21]Buckley, P., & Casson, M. A Theory of Cooperation in International Business, F. Contractor, P. Lorange, (Eds.), Cooperative Strategies in International Business: Joint Ventures and Technology Transfers Between Firms. Lexington Books, New York, (1988). 31-53.
[22]Butler, J.K., Toward Understanding and Measuring Conditions of Trust: Evolution of the Conditions of Trust Inventory, Journal of Management, 17, (1991) 643-663.
[23]Cabrera, A., & Cabrera, E. F.. Knowledge-sharing dilemmas. Organization Studies, 23. (2002) 687-710.
[24]Coleman, James S., Social Capital in the Creation of Human Capital, American Journal of Sociology 94. (1988). 95-120.
[25]Compeau, D.R. and Higgins, C.A.. (1999). “Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study,” MIS Quartely, vol. 23(2), pp. 145-158.
[26]Corbitt, B. Thanasankit, T., and Yi, H. “Trust and ecommerce: a study of consumer perceptions”, Electronic Commerce, Research and Application, l2:3, 2003.
[27]Dasgupta, P., Trust as a Commodity, Trust: Making and Breaking Cooperative Relations, Diego Gambetta, ed., Basil Blackwell, Inc., New York. (1988).
[28]Davenport, T.H. & Prusak, L. Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press. (1998)
[29]Davis, F. D., Perceived usefulness, perceived ease of use, and useracceptance of information technology, MIS quarterly, Vol.13, No. 3, (1989). 319-340.
[30]DeLone, W.H. and E. R. McLean, Information Systems Success: The Quest for the Dependent Variable, Information Systems Research, 3, (1992), 60-95.
[31]DeLone, W.H., & McLean, E.R. The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19:4 (2003).
[32]DeLone, W.H., & McLean, E.R. Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model. International Journal of Electronic Commerce. Armonk: Fall. Vol. 9, Iss. 1; (2004)
[33]Deutsch, M., The Effect of Motivational Orientation Upon Trust and Suspicion, Human Relations, 13, (1960) 123-139.
[34]Dirks, K.T., and Ferrin, D.L. The Role of Trust in Organizational Settings. Organization Science, 12, 4, (2001) 450-467.
[35]Dixon, N.M., Common knowledge: how companies thrive by sharing what they know, Harvard Business School Press, Boston, MA, (2000).
[36]Doney, P. and Cannon, J., An Examination of the Nature of Trust in Buyer-Seller Relationships, Journal of Marketing, 61, (1997). pp. 35-51.
[37]Doney, P. M., Cannon, J. P., and Mulien, M. R., Understanding the influence of national culture on the development of trust, Academy of Management Review, Vol. 23, No. 3, (1998). 601-620.
[38]Dwyer, F.R., Schurr, P.H. and Oh, S. Developing Buyer-Seller Relationships, Journal of Marketing, 51, (1987). 11-27.
[39]Etezadi-Amolo, J. and Farhoomand, A. F. A structural model of end user computing satisfaction and user performance, Information and Management, Vol.30, No. 2, (1996). 65-73.
[40]Fornell, C., and Larcker, D. F. Evaluating Structural Equation Models with Unobservable Variables and Measurement Error, Journal of Marketing Research, 18:1, (1981) 39-50.
[41]Ganesan, S., Determinants of Long-Term Orientation in Buyer-Seller Relationships, Journal of Marketing, 58, (1994) 1-19.
[42]Garrity, E. J. & Sanders, G. L. Information Systems Success Measurement. Hershey, USA: Idea Group Publishing. (1998)
[43]Garrity, EJ, Glassberg, B., Kim, YJ, Sanders, GL, and Shin, SK, An Experimental Investigation of Web-based Information Systems Success in the Context of Electronic Commerce, Decision Support Systems, 39:3, (2005).
[44]Gefen, D., Karahanna, E., and Straub, D. W. Trust and TAM in Online Shopping: an Integrated Model, MIS Quarterly, Vol. 27 No. 1, March, (2003) 51-90.
[45]Gold, AH. Knowledge management: An organizational capabilities perspective, Journal of Management Information Systems (18:1), Summer (2001), 185-214.
[46]Gongla, P. and Rizzuto, C. R.. Evolving communities of practice: IBM Global Services experience. In IBM Systems Journal, 40, (2001) 842-862.
[47]Gore, C. & Gore, E. Knowledge Management: The Way Forward, Total Quality Management. 10(4&5). (1999) 554-560.
[48]Hagel, J., and Armstrong, A., Net Gain: Expanding Markets Through Virtual Communities, Mass: Harvard Business School Press. (1997)
[49]Hayduk, L.A. Structural Equation Modeling with LISREL: Essentials and Advances, Baltimore: Johns Hopkins University Press. (1987)
[50]Hosmer, L. T., Trust: The Connecting Link between Organizational Theory and Philosophical Ethics, Academy of Management Review 20:2, (1995). 379–403.
[51]Ichijo K., Krogh G., Nonaka I., Knowledge enablers, in: G. von Krogh, J. Roos, D. Kleine (Eds.), Knowing in Firms: Understanding, Managing and Measuring Knowledge, Sage Publications, London, (2000), 173–203.
[52]Igbaria, M. and M. Tan, The consequences of information technology acceptance on subsequent individual performance, Information & Management, Vol 32, (1997). 113-121.
[53]Jarvenpaa, S. L. and Leidner, D. E., Communication and trust in global virtual teams, Organization Science, Vol.10, No. 6, (1999). 791-815.
[54]Jennex, M.E., and Olfman, L., A Knowledge Management Success Model: An Extension of DeLone and McLean’s IS Success Model, Ninth Americas Conference on Information Systems, August, (2003).
[55]Jennex, M.E., and Olfman, L., Assessing Knowledge Management Success/Effectiveness Models, Proceedings of the 37th Hawaii International Conference on System Sciences, (2004).
[56]Kalman, M. E. The Effects of Organizational Commitment and Expected Outcomes on the Motivation to Share Discretionary information in a Coiiaborative Database: Communication Dilemmas and Other Serious Games, unpublished Ph.D. Thesis, University of Southern California, Los Angeles, CA, 1999.
[57]Kardaras, D., Karakostas, B., and Papathanassiou, E., The potential of virtual communities in the insurance industry in the UK and Greece, International Journal of Information Management, 23, (2003). 41-53.
[58]Kanawattanachai, P., and Yoo, Y, Dynamic nature of trust in virtual teams, Journal of Strategic Information Systems, No. 11, (2002). 187-213.
[59]Kerr, Norbert L. Illusions of efficacy: The effects of group size on perceived efficacy in social dilemmas. Journal of Experimental Social Psychology 25, (1989) 287-313.
[60]Kerr, Norbert L. Efcacy as a causal and moderating variable in social dilemmas: Theoretical issues and research findings. W. B. G. Liebrand, D. M. Messick, and H. A. M. Wilke (eds.), 59–80. New York: Pergammon Press. (1992)
[61]Kline, R. B. Structural Equation Modeling, New York: The Guilford Press. (1998)
[62]Klobas, JE. Beyond information quality: Fitness for purpose and electronic information resource use. Journal of Information Science, 21:2, (1995) 95-114.
[63]Klobas, J. E. and Morrison D. M. A Planned Behavior in Context Model of Networked Information Resource Use In H. Bullinger and J. Ziegler (Eds) Human-Computer Interaction: Communication, Cooperation and Application Design (Vol.2, pp.823-827). Mahwah, New Jersey: Lawrence Erlbaum Associates. (1999).
[64]Klobas, JE and Clyde, LA Adults Learning to Use the Internet: A Longitudinal Study of Study of Attitudes and Other Factors Associated with Intended Internet Use, Library and Information Science Research, 22:1, (2000). 5-34.
[65]Koh J., Kim Y.-G., Knowledge sharing in virtual communities: an e-business perspective, Expert Systems with Applications 26, (2004). 155–166
[66]Koka, B.R., Prescott, J.E. Strategic Alliances as Social Capital: a Multidimensional View, Strategic Management Journal, 23. (2002). 795-816.
[67]Lander, M. C., Purvis, R. L., McCray, G. E., Leigh W., Trust-building mechanisms utilized in outsourced IS development projects: a case study, Information and Management No.41, (2004). 509-58.
[68]Lane, C. Introduction: theories and issues in the study of trust, in: Trust within and between organizations: conceptual issues and empirical applications, C Lane and R. Bachmann, Oxford University Press, Oxford, (1998), 1-30.
[69]Lee, F. S., Vogel, D., and Limayem, M. Virtual Community Informatics: a Review and Research Agenda, Journal of Information Technology Theory and Application, 5:1, (2003). 47-61.
[70]Lee, H., and Choi, B. Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination, Journal of Management Information System, 20:1, (2003), 179-228.
[71]Lewicki, R.J., Bunker, B. Trust in relationships: a model of trust development and decline, in: B. Bunker, J. Rubin Ž . Eds., Conflict, Cooperation and Justice, Jossey-Bass, San Francisco, (1995) 133–173.
[72]Lewicki, R.J., Bunker, B., Developing and maintaining trust in work relationships. In: Kramer, R., Tyler, T. (Eds.), Trust in Organizations: Frontiers of Theory and Research. Sage, Newbury Park, CA, (1996). 114–139.
[73]Lewis, J.D. and Weigert, A.J. Trust as a Social Reality, Social Forces, 63, (1985). 967-985.
[74]Lindskold, S., Trust Development, the GRIT Proposal and the Effects of Conciliatory Acts on Conflict and Cooperation, Psychological Bulletin, 85 (4), (1978). 772-793.
[75]Lueg C., Knowledge sharing in online communities and its relevance to knowledge management in the e-business era, Int. J. Electronic Business, Vol. 1, No. 2, (2003)
[76]Luo, X., Trust Production and Privacy concerns on the Internet: A Framework Based on Relationship Marketing and Social Exchange Theory, Industrial Marketing Management. 31, (2002). 111-118.
[77]Luo, W. and Najdawi, M. Trust-building Measures: A Review of Consumer Health Portals, Communications of ACM (47:1), 2004, pp. 109-113.
[78]Maier, R., Knowledge Management Systems: Information and Communication Technologies for Knowledge Management. 2nd edition, Springer, Berlin et al., (2002).
[79]Markus, M.L., Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success, Journal of Management Information Systems, 18:1, (2001), 57-93.
[80]Mayer, R. C., Davis, J.H., and Schoorman, F. D. An Integrative Model of Organizational Trust, Academy of Management Review, Vol. 20 No. 3, (1995). 709-734.
[81]McAllister, D, Affect-and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations, Academy of Management Journal Vol. 38, No1, (1995). 24-59.
[82]McDermott, R., Why information technology inspired but cannot deliver knowledge management, California Management Review, 41:4, (1999), 103-117.
[83]McDonald, R. P. and Ho, M. R., Principles and Practice in Reporting Structural Equation Analyses, Psychological Methods, Vol. 7, No. 1, (2002), 64-82.
[84]McGill, T., Hobbs, V., & Klobas, J. User Developed Applications and Information Systems success: A Test of DeLone and McLean's Model. Information Resources Management Journal, 16(1), (2003). 24-45.
[85]McGill, Tanya J.; Klobas, Jane E. The role of spreadsheet knowledge in user-developed application success, Decision Support Systems, Volume: 39, Issue: 3, (2005). 355-369
[86]McKnight, D. H. and Chervany, N. L. What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology, International Journal of Electronic Commerce, 6, (2001). 35-59.
[87]McKnight, D. H., Choudhury, V. and Kacmar, C., The impact of initial consumer trust on intentions to transact with a web site: a trust building mode, Strategic Information Systems, No. 11, (2002). 297-323.
[88]Molla, A. and Licker P. S. E-Commerce Systems Success: An Attempt to Partially Extend and Respecify the Delone and Maclean Model of IS Success, Journal of Electronic Commerce Research , 2, 4, (2001). 131-141.
[89]Moorman, C., Zaltman, G. and Deshpande, R., Relationships Between Providers and Users of Market Research: The Dynamics of Trust Within and Between Organizations, Journal of Marketing Research, 29, (1992). 314-328.
[90]Nahapiet, J., and Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23, 2, 242–266.
[91]Narayan D., 1999. Bonds and Bridges: Social Capital and Poverty. Working Paper No. 2167 (Washington D.C.: The World Bank) (Available from http://www.worldbank.org; accessed December 2000).
[92]Nelson, K. M. and Cooprider, J.G. The contribution of shared knowledge to IS group performance, MIS Quarterly 21(4), (1996). 409-429.
[93]Newell, S., and Swan, J. Trust and interorganizational networking, Human Relations, Vol. 53, No. 10, (2000). 1287-1328.
[94]Nonaka, I., Toyama, R., and Konno, N. “SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation”, Long Range Planning (33), 2000, pp. 5-34.
[95]Oliver, R. L. A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions, Journal of Marketing Research, 17, (1980), 460-469.
[96]Panteli N., and Sockalingam S. Trust and Conflict within Virtual Inter-organizational Alliances: A Framework for Facilitating Knowledge Sharing, Decision Support Systems, 39 (2005), 599– 617.
[97]Paul, D. L. and McDaniel, Jr., R. R. A Field Study of the Effect of Interpersonal Trust on Virtual Collaborative Relationship Performance, MIS Quarterly, Vol. 28, No. 2, (2004), 183-227.
[98]Piccoli, G., and Ives, B. Trust and the unintended effects of behavior control in virtual teams, MIS Quarterly, 27, (2003), 365-395.
[99]Pitt L. F., R. T. Watson, and C. B. Kavan, Service Quality: A Measure of Information Systems Effectiveness, MIS Quarterly, 19, 2 (1995), 173-188.
[100]Polanyi, M. The tacit dimension. Gloucester, MA: Peter Smith. (1983).
[101]Putnam, R. 2000. Bowling alone: the collapse and revival of American community. NewYork: Simon and Schuster.
[102]Qian Z. and Bock G.W. An Empirical Study on Measuring the Success of Knowledge Repository Systems. 38th Hawaii International Conference on System Science, IEEE Computer Society, (2005).
[103]Rapoport, A., Gary, B., and Ido, E. Intergroup competition for public goods: Effects of unequal resources and relative group size. Journal of Personality and Social Psychology 56, (1989). 748–756.
[104]Ratnasingam, P., Pavlou, P.A., Technology Trust: The Next Value Creator in B2B Electronic Commerce, Proceedings of the 2002 IRMA International Conference, Seattle, WA, May 19-22. (2002).
[105]Ratnasingam, P., Trust in Inter-organizational Exchanges: A Case Study in Business to Business electronic Commerce, Decision Support Systems, No. 39, (2005) 525-544.
[106]Ridings, C. M., Gefen, D., and Arinze, B. Some Antecedents and Effects of Trust in Virtual Communities, Strategic Information Systems, No. 11, (2002). 271-295.
[107]Rousseau, D. M., Sitkin, S.B., Burt, R. S., and Camerer, C. Not so different after all: a cross-discipline view of trust, Academy of Management Review, Vol. 23, No. 3, (1988). 393-404.
[108]Ruggles, R. The state of notion: knowledge management in practice. California Management Review, 49:3, (1998). 80 – 89.
[109]Ryu, S., Ho, S.H., Han, I., (2003). Knowledge sharing behavior of physicians in hospitals, Expert Systems with Applications 25, 113-122.
[110]Sabherwal, R., Jeyaraj, A., and Chowa, C. Information Systems Success: Dimensions and Determinants. Unpublished working paper, College of Business Administration, University of Missouri-St. Louis. (2004).
[111]Sako, M. The role of trust in Japanese buyer-supplier relationships, Ricerche Economiche, No. 45, (1994). 136-139.
[112]Savage, Charles M. Fifth Generation Management: Co-Creating through Virtual Enterprising, Dynamic Teaming, and Knowledge Networking. Boston: Butterworth- Heinemann. (1996).
[113]Seddon, P. B., A Respecification and Extension of the DeLone and McLean Model of IS Success, Information Systems Research, 8, 3 (1997), 240-253.
[114]Seddon, P.B. and Kiew, M-Y. A partial test and development of Delone and Mclean’s model of IS success. Australian Journal of Information Systems. 4(1), (1996), 90-104.
[115]Shapior, D. L., Sheppard, B. H., and Cheraskin, L. Business on a handshake, Negotiation Journal Vol. 8, No. 4, (1992), 365-377.
[116]Smith, H. J. “Information privacy: Measuring individuals' concerns about organizational practices”, MIS Quarterly, Vol. 20, Issue 2, 1996, pp. 167-197.
[117]Stewart, Thomas A. Intellectual Capital: The New Wealth of Organizations. New York: Doubleday. (1997).
[118]Strub, P.J. and Priest, T.B. Two patterns of Establishing Trust: The Marijuana User, Sociological Focus, 9 (4), (1976), 399-411.
[119]Tan, M., & Teo, T. S. H. Factors influencing the adoption of Internet banking. Journal of AIS, 1:5, (2000). Available: http://jais.isworld.org/articles/1-5/.
[120]Tan, Y. H. and Thoen, W. Toward a Generic Model of Trust for Electronic commerce, International Journal of Electronic Commerce, Vol. 5, No. 2, (2001), 61–74.
[121]Tsai, W., and Ghoshal, S. (1998). Social Capital and Value Creation: The Role of Intrafirm Networks, Academy of Management Journal (41:4), pp. 464-476.
[122]Van de Kragt, Alphons J. C., John Orbell, and Robyn M. Dawes. The minimal contributing set as a solution to public goods problems. American Political Science Review 77, (1983), 112–122.
[123]Wasko M.M. and Faraj S. Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice, MIS Quarterly Vol. 29 No. 1. (2005). 35-57
[124]Wenger, Etienne C. Communities of Practice: Learning, Meaning, and Identity. Cambridge: Cambridge University Press. (1998).
[125]Wenger, Etienne C., and William M. Snyder. Communities of Practice: The Organizational Frontier. Harvard Business Review, 78:1, (2000). 139-145.
[126]Williamson, O.E., Calculativeness, Trust and Economic Organization. Journal of Law and Economics, Vol. 26, (1991), 453-486.
[127]Yoon, S. J., The antecedents and consequences of trust in online purchase decisions, Journal of Interactive Marketing Vol. 16, No. 2, (2002), 47-63.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top