參 考 文 獻
一、中文參考文獻
1. 朱愛群(2002),危機管理,台北:五南圖書
2. 朱延智(2002),企業危機管理,台北:五南圖書
3. 邱強(2001)。危機處理聖經,台北:天下遠見出版社。
4. 邱毅(1999),危機管理,台北:中華徵信所。
5. 邱毅(1998),面對危機的因應和對策,台北人力發展,54:1-6。6. 吳宜蓁(2002)。危機傳播:公共關係與語藝觀點的理論與實證。台
北:五南。
7. 吳思華(1996),策略九說:策略思考的本質,台北:麥田出版。
8. 吳青松(1996),國際企業管理--理論與管理,台北:智勝文化。
9. 吳佩玲譯(2001),危機管理,台北:天下遠見出版社。
10. 林志豪(1998),產業環境、廠商能力對策略聯盟特性與績效關係之研究--以我國汽車零組件廠商為例,銘傳大學國際企業研究所碩士論文。11. 林玲君(1991),策略聯盟形成因素與績效之研究--資訊電子業之實證,台灣大學商學研究所碩士論文。12. 林吉郎、林慧文、吳周榮(2002),我國國家安全與危機管理:整合性緊急管理政策與機制。
13. 侯堂柱(2001),轉換型領導、組織承諾與組織公民行為之關係。
14. 徐漢祥(1998),分配公平性、程序公平性對工作滿意度與組織承諾 之影響。國立中山大學企管理學系碩士論文,未出版。15. 卓正欽(2001),組織中分配正義與程序正義對員工組織承諾、工作滿
意及離職傾向之影響—以會計事務所為探討對象。國立台灣大學商學研究所博士論文,未出版。
16. 陳怡智(2001),九二一大地震對台中市天然氣管線之影響,國立台北科技大學土木與防災研究所碩士論文。17. 瀧澤正雄(1996),企業危機管理(徐漢章譯),台北:高寶國際公司。
18. 鍾倫納 (1993),應用社會科學研究法,臺北:臺灣商務出版
19. 馬樹榮(2001),組織公平與組織承諾關係之研究—檢驗薪資制度知覺的調節效果。國立中山大學人力資源管理研究所碩士論文,未 出版。20. 彭朱如(1998),醫療產業中跨組織合作關係類型與管理機制之研究,國立政治大學企業管理研究所博士論文。21. 陳義清(1998),國際策略聯盟資源組合類型影響因素之研究,暨南大學國際企業管理研究所碩士論文。22. 野@卿(2000),不同組織結構對組織公正與組織公民行為關係之研 究。國防管理學院資源管理研究所碩士論文,未出版。
23. 黃士嘉(2000),發展性之學校危機管理探究,教育資料與研究。37,75-81。24. 詹美華(2001),教育行政組織之危機管理策略,教育資料與研究。
25. 董欣寧(2001),個人屬性、組織公平與組織承諾關聯性之研究—以中華電信國際電信分公司為例。國立交通大學經營管理研究所碩士論文,未出版。26. 蔡博文(1993),組織間的合作利益管理方式,政治大學企業管理研究所碩士論文。27. 蔡坤宏(2000),組織承諾、工作滿足與離職意圖的關係,中華管理評論。27. 臧國仁、鍾蔚文(2000)。災難事件與媒體報導:相關研究簡述。新聞學研究,62,143~151。28. 蘇洺賢(2000),我國非營利組織之跨組織合作關係類型及管理機制探討,靜宜大學企業管理研究所碩士論文。二、英文參考文獻
1. Alotaibi, A. G. (2001). Antecedents of organizational citizenship
behavior: A study of public personnel in Kuwait. Public Personnel Management, 30(3), 363-375.
2.Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz
(Ed), Advances in experimental social psychology, (Vol. 2, pp. 267-299). New York: Academic Press.
3.Barton , L(1993) Crisis in Organizations. I, Ohio: South-western
Publishing Co.
4. Booth, Simon A. (1993). Crisis management Strategy: competition and change in modern industries, NY:T.J. Press.
5. Booth S.A, Crisis Management Strategy, London: J.J Press Ltd, (1993), pp86-88
6. Barnard Chester(1938), The Functuons of Excutives. Free Press, Harvard University, Massachusetts.
7. Buckley, P. J. , and Casson, M.(1988), ”A TIheory of Cooperation in International Business,”. in Contractor F. J. and P. Lorange(eds.), Cooperative Strategies in International Business. D. C. Heath and Company, Lexington.
8. Churchill, Gilbert A. (1995), Marketing research : methodological
foundations, Dryden Press.
9. Cropanzano, R., & Greenberg, J. (1997). Progress in organizational justice: Tunneling through the maze. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology. New York: Wiley.
10. Contractor, F.J. , and Lorange, P.(1988), Why Should Firms Cooperate?The Strategy and Economics Basis for Cooperative Ventures,. in Contractor F.J. , and Lorange (eds.), Cooperative Strategies in International Business. D.C. heath and Company, Lexington, 1988.
11. Deutsch K.W(1982)Crisis Decision-Making The Information Approach, Managing International crisis, Beverly Hills: Sage Publications, Inc.
12. Fink, Steven (1986). Crisis Management: planning for Inevitable. NY: American Management Association.
13. Folger, R., & Cropanzano, R. (1998). Organizational justice and human resource management. Thousand Oaks, CA: Sage.
14. Farh, J. L. Earley, P. C., & Lin, S. C. (1997). Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42, 421-444.
15. Folger, R. & Greenberg, J. (1985). Procedural justice: An interpretative analysis of personnel systems. In K. Rowland & G. Ferris (Eds.), Research in personnel and human resources management (Vol.3, pp. 141-183). Greenwich, CT: JAI Press.
16. Fearn-Banks, Kathleen (2002). Crisis Communications – A Casebook Approach. (2nd ed), NJ: Lawrence Erlbaum Associate.
17. Fearn-Banks, Kathleen; Symmes, Richard J; Murphy, Mike;Amir-Hosseini, Shayan; Eder, David Nathan; Rogers, Heather (2002). A snapshot of how organizations responded to tragedy. Public Relations Tactics, 9(9),30~31
18. Greenberg, J. (1987). A taxonomy of organizational justice theories. Academy of Management Review, 12, 9-22.
19. Gonzalez-Herrero, A., & Pratt, C. B. (1996), An integrated symmetrical model.
20. Haddon, W. Jr., M.D.(1970) “On Escape of Tigers : An Ecological Note, Washington DC:Institute for Highway Safety.
21. Henslowe,P.1999.Public Relation:A Practical Guide to the Basics, London:The Institute of PublicRelations.
22. Heinrich, H.(1959), “Industrial Accident Prevention”, 4th Ed, McGraw Hill, New York.
23. Jarillo J. C.(1988), “On Strategic Network,” Strategic Management Journal, vol.9, 31-41.
24. Lerbinger, Otto (1997). The crisis manager: Facing risk and
responsibility, NJ: Lawrence Erlubaum Assiciates.
25. Lovewendick, B. A. (1993). Laying your crisis on the table. Training & Development, 15-17.
26. Masterson, S. S., Lewis-Mcclear, K., Goldman, B. M., & Tayler, S. M. (2000). Integrating justice and social exchange: The difference effects of fair procedural and treatment on work relationships. Academy of Management Journal, 43,
27. Meyer, J. P. and N. J. Allen(1991), “A Three-Component Conceptualization of Organizational Commitment,” Human Resource Management Review, 1, pp.61-89.
28. Moorman, R. H. (1991). Relationship between organizational and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845-855.
29. Oliver C.(1990)“Determinants of Interorganizational Relationships:Intergration and Future Direction,” Academy of Management Review,vol.15, no.2, 241-265.
30. Patton, Michael Quinn (1990), Qualitative evaluation and research methods, Sage Publications
31. Pearson, Christine M. & Clair, J. A. (1998). Reframing Crisis Management. Academy of Management Review, 23(1), 59~76.
32. Porter, M. E.(1985), Competitive Advantage : Creating and Sustaining Super Performance, Free Press, New York, 1985
33. Ring, P. S. (1994) , and A. H. Van de Ven, “Developmental Processes of Cooperative Interorganizational Relationships,” Academy of Management Review.
34. Spekman, R.E., T. M. Forbes, L.A. Isabella, and T.G. Macavoy,(1998)“Alliance Management:A View from the Past and A Look to the Future,” Journal of Management Studies, vol.35, no.6, 747-772.
35. Thibaut, J. W., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale, NJ: Erlbaum.
36. Tompson, J.D.(1967), Organizations in Action, Mcgraw-Hill, New York.
37. Thorelli H. B.(1986),“Networks between Market and Hierarchie,” Strategic Management Journal, vol.7, 37-51.
38. Thompson JD (1967),Organizations in Action. New York: McGraw-Hill Book Company.
39. Williamson, O.E.(1975), Markets and Hierarchies:Analysis and Antitrust Implications, Free Press, New York.
40. Yin, Robert K. (1989), Case study research : design and methods, Sage Publications.
41. Zikmund, William G. (1994), Business research methods, Dryden Press .