臺灣博碩士論文加值系統

由微笑曲線的觀點觀之，曲線左端的“研發”是產業賴以為生、獲取主要利潤的企業機能。然而，前提在於：研發必須是有目標的、同時考慮到產品市場性的、而且也必須是當前的技術可行的。否則，不論斥資多少的研發都有可能導致失敗的結果。由產品研發的S曲線來看，一個最基本的觀念即是：能有效地縮短產品研發與創新週期，可說是產業競爭上立於不敗之地的基礎。
TRIZ理論乃是一套有系統的產品創新研發流程與方法，其理論中的衝突矩陣(Contradiction Matrix)能夠解決設計過程中所遭遇的技術衝突。心智圖與QFD手法在蒐集顧客聲音方面成效顯著。專利則除了是競爭對手研發能量的最基礎依據外，更可以是競爭廠商的研發重點、技術核心、以及對手專利佈局，藉以誤觸產品地雷區的方法。這些方法都是產品開發時不可忽視的利器。
有鑑於此，本研究將整合上述手法，針對技術衝突的解決與專利在產品概念研發過程中的應用，提出一套支援研發人員進行概念設計之用的系統，減少產品後續的工程變更次數、縮短產品開發時間、減少因誤觸專利地雷而須賠上巨額金錢的損失。

From the viewpoint of the smiling-curve, “research and development (R&D)” on the left-side of the curve is one of the major enterprise functions for industries to gain profits. However, there are many fundamental prerequisites for R&D to be successful. These include: R&D must have specific goals, product marketability must be considered simultaneously, and related technologies must be currently feasible. Without a through consideration of all of the prerequisites, R&D will fail no matter how much resources have been invested in R&D. This is similar to the observation on the S curve: industry competitiveness relies mostly on how industries can effectively shorten the product development and innovation cycle.
TRIZ theory is a set of systematic method for product innovation and development process. The “Contradiction Matrix” in the theory can be used to help solving technique contradictions encountered during product design process. Mind mapping and quality function deployment (QFD) are excellent tools for collecting voice of customers (VOC). Further, patent is not only the most basic way to reveal the R&D strategies of the competitors, but also the method that provides an insight of worldwide patent layout for the industries to keep away from touching the patent land mine area. All of these methods are useful during the product R&D and innovation process.
In view of this, the Product Concept Innovation System which integrates mind mapping, QFD, TRIZ and patent is developed in this thesis in order to provide product developers a convenient product concept design process. The benefits of this system include reduction of the number of engineering changes, shortening product development time, and avoiding losing a huge sum of money because of touching the patent land mine of competitors.

摘要I
AbstractII
誌謝III
目錄IV
圖目錄VII
表目錄X
第1章緒論 1
1-1研究背景與動機1
1-2研究目的6
1-3研究架構與內容大綱7
第2章背景與文獻探討9
2-1心智圖法文獻探討9
2-2品質機能展開文獻探討10
2-2-1品質機能展開之概念10
2-2-2品質機能展開程序12
2-2-3品質機能展開應用19
2-3TRIZ文獻探討20
2-3-1TRIZ概念及發展20
2-3-2TRIZ 架構及工具24
2-3-3TRIZ 解題流程30
2-3-4TRIZ 的改良及應用33
2-4專利與專利趨勢分析35
2-4-1專利的意義35
2-4-2專利的種類36
2-4-3各國專利的比較38
2-4-4專利與研發的關係39
2-4-5專利與產品生命週期的關係39
2-4-6專利地圖的功用與意義42
第3章創新概念研發系統架構與研究方法45
3-1問題描述45
3-2系統架構46
3-2-1心智圖與品質機能展開之關聯49
3-2-2QFD and TRIZ 的關聯55
3-2-3QFD與技術-功效矩陣圖之關聯57
3-3系統設計與分析方法的選擇 59
第4章創新產品概念研發系統之實例驗證61
4-1使用者操作情境模擬61
4-2實例驗證65
第5章結論與建議78
參考文獻80
附錄一：TRIZ 之39個工程參數說明89
附錄二：TRIZ 之40項創新原則說明92

參考文獻
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