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Ø王貳瑞，流程管理，華泰文化事業股份有限公司，2001年12月初版。
Ø朱麗琪，「BPR與ERP」，臺肥月刊，頁25-31，2001年5月。
Ø張倫，設施規劃：理論與實務應用，高立圖書有限公司，2005年10月二版。
Ø劉興漢，「導入企業資源規劃對業務流程影響之研究」，世新大學資訊管理學系碩士論文，2003年6月。
Ø蔡雅芳、胡哲生，「組織內部與外部價值活動之交易互動－價值鏈觀點」，管理學報，22卷6期，頁727-742，2005年。
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