一、中文部份
1、王世晞(民92),「製藥產業之演進、現況與趨勢」,台灣大學商研所碩士論文2、古永嘉譯(1996),企業研究方法,台北市:華泰文化事業公司。
3、李昱慧(民93),「智慧資本衡量之研究-以製藥產業為例」,大同大學資訊經營研究所碩士論文。4、李慧瑜(2002),「產業動態-製藥業」,華銀月刊,52 卷7 期。
5、巫文玲等人(2003),「醫藥產業年鑑2003」。
6、吳欣穎(2000),「企業導入顧客關係管理之研究」,台北大學碩士論文。7、吳萬益、林清河(民89),企業研究方法,台北:華泰文化事業股份有限公司。
8、高新發(民88),「台灣本土製藥廠技術策略建構與經營策略之探討—以生達製藥公司為例」,國立中山大學高階經營碩士班碩士論文。9、陳曉開(1999),整理McKinsey & Company,Inc.董事John Ott 於台灣第一屆「顧客關係管理研討會」之專題演講:成功地發展及執行持續性的關係行銷,電子化企業:經理人報告,第3 期,11 月,頁26-30。
10、許秀菁(民92),「探索創新智慧資本對新產品開發績效之影響-個案研究以製藥產業為例」,國立政治大學經營管理碩士論文。11、黃俊英(民88),企業研究方法,台北:臺灣東華書局股份有限公司。
12、鄭光泉(民92),「台灣生技與製藥產業之企業競爭優勢與創新經營模式之建構」,國立中山大學高階經營碩士班碩士論文。13、盧坤利(2000),「台灣地區企業採用顧客關係管理系統之影響因素研究」,國立台灣大學商研所碩士論文。14、譚天錫(2004),「塑膠真空熱成型機產業之國際策略聯盟研究–以昇威機械與美國TSL 公司進行的全球聯盟為例」,大葉大學事業經營研究所碩士論文。15、醫藥相關單位網站
(1)行政院衛生署-台灣衛生網路( http://www.doh.gov.tw)。
(2)中央健康保險局( http://www.nhi.gov.tw)。
(3)台灣區製藥工業同業工會( http://www.industry.net.tw)。
(4)IT IS 產業資料庫( http://itisweb.itri.org.tw)。
(5)中華民國開發性製藥研究協會( http://www.irpma.org.tw)。
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