|
一、中文資料 方世榮譯(民89),《行銷管理學》,譯自Philip Kotler(1997)著 “Marketing management analysis,planning,implementation,and controls,ninth edition”,台北市,東華書局。 方世榮譯(民92),《行銷管理學》,譯自Philip Kotler著, “Marketing management , eleventh edition”,台北市,東 華書局。 周文賢(1999),《行銷管理-市場分析與策略規劃》,台北市:智勝 文化出版有限公司,頁412-1413。 林佩燁(民90),《某區域教學醫院門診病患之市場區隔策略:邊際 貢獻之應用》,陽明大學醫務管理研究所碩士論文。 林敏昌(2002),《非營利組織顧客導向之行銷策略—以捐血中心為 例》,國立交通大學管理科學學程研究所碩士論文。 洪贊凱、謝秀津(1999),《電池消費市場之區隔分析---以台北市為 例,產業金融》,第一0四期,頁124-137。 思紋譯(1995),《顛覆大未來》,譯自Philip Kotler, Eduardo L. Roberto著,台北市,商周發行。 馬秀蘭、吳德邦著(民91),<卡方檢定>《統計學:以SPSS for Windows 為例》,台北縣中和市:新文京開發出版股份有限公 司。 馬秀蘭.吳德邦著(民91),<卡方檢定>《統計學:以SPSS for Windows 為例》,台北縣中和市:新文京開發出版股份有限公 司,第十一章,頁323。 張紹勳、張紹平、林秀娟(民82),《統計分析-初等統計與高等統 計:SPSS For Windows 》,台北市,松崗電腦圖書資料股份有 限公司。 黃俊英(1987),《市場區隔化策略》,台北市銀行月刊,第九卷, 第十一期,頁45-50。 榮泰生(1999),《消費者行為,初版》,台北市,五南圖書出版公 司。 趙碧華、朱美珍繹(2003),《研究方法:社會工作暨人文科學領域 的運用》,繹自 Allen Rubin,Earl Babbie著,“Research methods for social work”,台北市,學富文化出版社。 葉日武譯(民91),<消費者行為與行銷策略>《消費者行為:建立 行銷策略》,譯自Del I. Hawkins,Roger J.Best,Kenneth A.Coney著,“Consumer Behavior: Building Marketing Strategy 8/e”,台北縣,前程企業管理有限公司,第一章, 頁19-22。 賴麗月(民82),《企業失敗的預測─比例危機模型應用》,東吳大 學會計學系碩學學系碩士論文。 賴育志(民90),《台灣生物科技公司網站的存活分析之研究》,國 立屏東科技大學農企業管理研究所碩士論文。 韓振學(1985),<生命表>《生命統計學》,台北市:台灣開明書 店,第十二章,頁147-166。 鍾喜男、劉和美、洪清霖等合譯(1967),<生命表>《生命統計 學》,譯自Huldah Bancroft,Ph,D.著(1967) , “Introduction to Biostatistics”,台北市:台北醫學院公 共衛生室主編,第十六章,頁155-160。 鍾喜男、劉和美、洪清霖等合譯(1967),<生命表之修正>《生命 統計學》,譯自Huldah Bancroft,Ph,D.,著(1967) “Introduction to Biostatistics”,台北市:台北醫學院公 共衛生室主編,第十七章,頁161 -167。 叢萍(1995),《社會行銷在台灣捐血事業的應用-以中華血液基金會 為例》,國立政治大學新聞研究所碩士論文。 二、英文資料 Alfred, Boote S.( 1981.),《Market Segmentation by Personal Value and Salient Product Attributes》, Journal of Marketing, Vol.21, No.1. Adam D.and Geoffrey N.(1997). 《A Proposed Model of Blood Donation Process》, Edith Cowan University. Afifi, A. A., Clark, V.( 1990).《Computer-Aided Multivariate Analysis》, New York. American Red Cross (1978).<Red Cross Blood Donor Inquiry >《Blood Services ,mid-American Region, Public Relations》 ,Survey by J.Walter Thompson Company, Chicago. American Red Cross(1978).<Blood Services,mid-American Region, Public Relations>, 《Red Cross Blood Donor Inquiry》, Survey by J.Walter Thompson Company, Chicago. Assael, Herry A., and Roscoe Jr. Marvin(1976),《Approaches to Market Segmentation Analysis》,Journal of Marketing, Vol.40, pp.67-76. Assael, Henry(1990),《Marketing: Principles and Strategy》, Chicago: Dryden Press, Bagozzi R.P.(1981).<Attitudes, Intentions, and Behaviors: A Test of some key hypotheses>,《Journal of Personality and Social Psychology》, 41-4,pp.607- 627. Bearden, William O., Thomas N. Ingram, and Raymond W. Laforge(1995),《Marketing : Principal and Perspectives》, Homewood, Illinos:Richard D.Irwin,Inc. Bennet, P.D.(1988),《Marketing, International Student Edition》, Mcgraw-Hill Inc. Bettinghaus, E.P. and M.B. Milkovich(1975),《Donors and Nondonors: Communication and Information》, Transfusion,15,pp.165-80. Bloom, N. Paul & Novelli, William D. (1981).《Problems and challenges in social marketing.》, Journal of Marketing, 45, pp.79-88. Bonoma, Thomas V.,and Benson P. Shapiro(1983) 《Industrial Market Segmentation: A Nested Approach》,Marketing Science Institute, pp.83-100. Bradly, Frank,( 1995) ,《Marketing Management: Providing》, Communicating and Delivering, New Jersey, Prentice Hall.Cialdini, R. B. and Karen A.( 1976) .《Test of a Concession Procedure for Inducing Verbal, Behavioral and Futher Compliance with a Request to Give Blood》,Journal of Applied Psychology ,61,pp.295- 300. Cialdini, R. B. and Karen A(1976).《Test of a Concession Procedure for Inducing Verbal, Behavioral and Futher Compliance with a Request to Give Blood》, Journal of Applied Psychology, 61,pp.295-300. Condie,S.J. and N.Maxwell(1970).<Social Psychology of Blood Donors>, 《Transfusion》, 10,pp.79-89. Cox, D.R., Oakes, D.O.( 1984). 《Analysis of survival data》, London. Day G.(1979), 《Customer-oriented Approaches to Identifying Product-Markets》,Journal of Marketing,pp.8-19. Davey R.A.(1998).<The "safe" blood donor and the national blood supply:is ther a new interface? (editorial)>,《Transfusion》,38:pp323-326 Dickson, Peter R.(1982).《Person-Situation: Segmentation’s Missing Link》,Journal of Marketing, Vol.46, Fall, pp.56-64. Drake A.W.(1978).<Public Attitudes and Decision Processes with Regard to Blood Donation>,《Technical Report #138》. Elandt-Johnson, R. C., Johnson, N.L ( 1980).《Survival Models and Data Analysis》, New Yor. Engel, James F., Roger D. Blackwell, and Paul W. Miniard (1992), 《Consumer Behavior, 8thed》, Dryden Press, Vol.7, No.1, pp.113-124. Evans, Joel R., and Barry Berman(1995), 《Principles of Marketing》, Prentice Hall International, Inc. Fernandez M. (1996).《A.Attitudes,beliefs,and motivations in blood donors and non donors》,(Engl abstract)Vox. Sangre(Barc), p41. Ferrell, P.(1991). 《Marketing》, Houghton Mifflin Company. Ferrell, R., William M.Pride(1982).《Fundamentals of Marketing》,p.73. Foss R.D.( 1978) . 《The Role of Social Influence in Blood Donation》,paper presented at the American Psychology Association Meetings ,Toronto ,Canada. Foxall, R.R., and Goldsmith, R.E.( 1994), 《Consumer Psychology for Marketing》,New York:Routledge. Gaunt B. and Youngh I. in :Kohr L, Sayers M, eds(1998). 《Motivating Donors in Today’s World :Recruitment and Retention Bethesda》, MD:AABB Press. Green, P. E., Tull, D. S., Albaum, G.( 1988),《Research for Marketing Decisions,5th ed.》,Prentice-Hall Inc., Haley, R. I., (1968),《Benefit Segmentation : A Decision Oriented Research Tool》,Journal of Marketing, vol. 32, pp.30-35. James R.C., Matthews D.E.(1993).<The Donation Cycle: Aframework for the measurement and analysis of blood donor return behavior.>,《Vox Sang.》, 64,pp.37-42. Jenkins, Mark, and Malcolm McDonald(1995), 《Market Segmentation: Organizational Archetypes and Research Agendas》, European Journal of Marketing, Vol.31, No.1, pp.17-32. John J.Burnett; James H.(1986 Jun).<Leigh Distinguishing characteristics of blood donor segments defined in terms of donation frequency>, 《J. Health Care Marketing》,6(2):pp.38-48. Keegan, Warren, Sandra Moriarty, N.Y., and Tom Duncan (1992),《Marketing》,Prentice Hall,, pp.269. Kumar V., Rust, Roland T.( 1989), 《Market Segmentation by Visual Inspectation ,》,Journal of Advertising Research, ,pp.23-29. Kleinbaum, D. G.( 1996) .《Survival Analysis. A Self- Learning Text》, New York . Lawless, J. E.( 1982).《Statistical Models and Methods for Lifetime Data》, New York. Lee, E.( 1992).《Statistical Models for survival data analysis》, New York. Marcus, Bruce W.( 1975),《Modern Marketing》, New York., Ran House. McMarthy, Jerome E.( 1981) .《Basic Marketing: A Mamagerial Approach》, Homewood, Illinois, Richard D. Irwin Inc., 7thed. Miller, R. G., Gong G., Munoz, A.( 1981).《Survival Analysis》,New York . Oborne D.J. and S. Bradley(1975) . 《Blood donor and nondonor Motivation:A Transnational Replication》,Journal of Applied Psychology, 60,409-10. Originalliteratur von SPSS(1997).《SPSS Advanced Statistics 7.5》, Chicago. Oswalt R. M.(1977).《A Review of Blood Donor Motivation and Recruitment》 , Transfusion, 17,123-35. Ownby H.E., Kong F., Watanabe K., Tu Y., Nass C.C.(1999 Oct).<Analysis of donor return behavior. Retrovirus Epidemiology Donor Study>.《Transfusion.》,39(10): pp.1128-1135. Patrick E. Murphy (1985).《Recruiting Blood Donors:A Marketing and Consumer Behavio Perspective 》.Advances Nonprofit Marketing:A Research Annual, London,JAI. Paulhus D.L.(1977).<Effects of Making Blood Donor Motives Salient Upon Donor Retention: A Feld Experiment >,《Personality and Social Psychology Bulletin》,3,pp.99-102. Philip Kotler, Sidnec J. Levy(1969).《Broading the concept of Marketing》,Journal of Maketing,Vo1.33(Jan.),pp.10- 15. Philip Kotler and Gerald Zaltman (1971).《Social Marketing : An Approach To Planned Social Change.》, Journal of Marketing, pp.3-12. Philip Kotler(1992).《Marketing Management,: Analysis, Planning, Implementation and Control, 7thed》,Prentici- Hall College Div. Philip Kotler(1992).《Marketing Management,: Analysis, Planning, Implementation and Control, 7thed》,Prentici- Hall College Div, p.183. Philp Kloter(2000).《Marketing Management 10thed.》, Prentice Hall College Div. Philip Kotler, Alan R. Andreasen﹙1989﹚.《Strategic marketing for non-profit organizations》,NY:The Free Press Philip Kotler, Alan R. Andreasen(1996).《Strategic marketing for nonprofit organizations,5thed》.Prentice Hall. Upper Saddle River, NJ. Philip Kotler, Ned Roberto(1989).《Social Marketing: Strategies for Changing Public Behavior.》,New York: The Free Press, A Division of Macmillan, Inc. Philip Kotler, Ned Roberto(1989).《Social Marketing: Strategies for Changing Public Behavior.》,New York: The Free Press, A Division of Macmillan, Inc. pp.18-19. Philip Kotler, Ned Roberto(1989).《Social Marketing: Strategies for Changing Public Behavior.》,New York: The Free Press, A Division of Macmillan, Inc. p.25. Philip Kotler, Ned Roberto, Nancy Lee(2002).《Social marketing : Improving the quality of life, second edition.》,Sage Publications, Inc., California,p.5。 Piliavin Jane A. , Peter A Callero and Dorcas E. Evans (1982).<Addiction to Altruism? Opponent Process Theory and Habitual Blood Donation>, 《J. of Personality and Social Psychology》,43(December): pp.1200-1213. Pocock S(1983).《Cinical trials, A practical approach.》,Chichester, Wiley. Pride, William M., O.C. Ferrell(1983).《Marketimg: Basic Concepts and Decisions,3rded.》, Boston Houghton Mafflin Company,p.40. Rothschild, M. L.(1979).《Marketing Communications in Nonbusiness Situations or Why It''s So Hard to Sell Brotherhood Like Soap》, Journal of Marketing, 43(2), pp.11-20. Ross, Caroline K., ScD, Colette A.Steward, PhD, and James M. Sinacore,PhD (1993).《The Importance of Patient Preferences in the Measurement of Health Care Satisfaction》,Medical Care, Vol.31, No.12, pp.1138- 1149. Schiffman, L.G., Kanuk, L.L.( 1991).《Consumer Behavior》, Prentice Hall College Div. Schoell, William F., and Joseph P. Gultinan(1995). 《Marketing: Contemporaty Concepts and practices, 6thed.》, New Jersey, Prentice Hall. Smith, Wendell R.(1956).《Product Differentiation and Market Segmentation as Alternative Marketing Strategies.》,Journal of Marketing, Vol.21,pp.3-8. Thomson R.A.,Bethel J., Lo AY, et al.(1998).<Retention of "safe" blood donors.> ,《Transfusion》,38,pp.359- 367. Walker Jr, Orville C., Harper W. Boyd Jr, and Jean-Claude Larrenche (1992).《Marketing Strategy: Planning and Implementation》,Homewood,Illinois : Richard D.,Irwin, Inc. Weinstein, Art(1987).《Market Segmentation: Using Niche Marketing to Exploit New Markets》, Chicago, Illinois: Probus Pub. Co. Weinstein, A. (1994),《Market Segmentation: Using Demographics, Psychographics,and Other Niche Marketing to Predict and Model Customer Behavior》,Chicago: Probus Publishing company. Wind. Yoram (1978),《Issues and Advances in Segmentation Research》,Journal of Marketing Research, Vol. XV, pp.217-337. Whyte G.(1999).《Quantitating donor behaviour to model the effect of changes in donor management on sufficiency in the blood service.》,Vox Sang.,76(4): pp.209-215 Yankelouich. D(1964),《New Criteria for Market Segmentation》, Harvard Business Review, Vol.42, No.2, pp.83-90. Zillmer E.A., Glidden R.A., Honaker L.M., Meyer J.D. (1989).<Mood states in the volunteer blood donors. >, 《Transfusion》,29,pp.27-30. 三、網頁資料: 台灣血液基金會-年報-九十二年(2004)。2005年10月10日,取自 http://www.blood.org. 台灣血液基金會-年報-九十二年(2005)。2005年10月10日,取自 http://www.blood.org. 台灣血液基金會-關於血液事業-簡史(2005)。2005年10月10日,取 自http://www.blood.org. 台灣血液基金會-血液資訊鬥相報-親子ABO血型系統與遺傳之關係 (2006)。2006年5月12日,取自 http://www.blood.org.tw/index-info-detail.php?id= 183。行政院衛生署。2006年5月17日,取自 http://www.doh.gov.tw/ufile/Doc/20060314_捐血者健康標 準.doc
|