跳到主要內容

臺灣博碩士論文加值系統

(98.82.120.188) 您好!臺灣時間:2024/09/14 22:25
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:吳俊德
研究生(外文):Wu Chun-Te
論文名稱:相似品牌對消費者購買行為影響之探討—以崑山科技大學為例
論文名稱(外文):A Case Study of Brand Similarity Effects on Consumers’ Purchase Behavior — For Example of Kun Shan University
指導教授:林清泉林清泉引用關係
指導教授(外文):Chin-Chiuan Lin
學位類別:碩士
校院名稱:崑山科技大學
系所名稱:企業管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2006
畢業學年度:94
論文頁數:83
中文關鍵詞:知覺價格知覺品質產品知識產品涉入相似品牌知覺價值知覺風險
外文關鍵詞:product involvementperceived qualitysimilarity brandperceived riskproduct knowledgeperceived priceperceived value
相關次數:
  • 被引用被引用:14
  • 點閱點閱:1358
  • 評分評分:
  • 下載下載:204
  • 收藏至我的研究室書目清單書目收藏:4
在競爭者繁多的市場裡,如何讓消費者願意支付較高價格購買你的產品?答案是「品牌」。但隨著競爭程度的加劇和廣告費用的日益成長,新產品的導入已面臨越來越大的風險,所以現在越來越多企業使用一些方式來減少新產品的導入風險。其中的一個方式就是利用領導品牌的名稱和商標等品牌資產,創造出與領導品牌的名 稱或商標相似的相似品牌。
雖然我們的生活中出現越來越多相似品牌,但目前的研究文獻較少以相似品牌為出發點,針對消費者的購買意願作出整體性分析。故本研究擬以能讓消費者皆可消費之民生用品為相似品牌之範圍,並採用知覺價格、知覺品質、知覺價值、產品知識、產品涉入、知覺風險等構面,來針對消費者購買民生用品之相似品牌意願做整體性的研究。
本研究採用統計套裝軟體SPSS11.0來進行資料之分析,透過描述性統計、T檢定、單因子變異數分析、路徑分析、迴歸分析等統計方法來探究研究假設。
研究結果如下︰
1. 相似品牌之消費者其知覺價格對知覺品質呈現正向影響。
2. 相似品牌之消費者其知覺品質對知覺價值呈現正向影響。
3. 相似品牌之消費者其知覺價格對知覺價值呈現負向影響。
4. 當消費者之知覺價格、知覺風險越高,則其相似品牌的購買意願越低。
5. 當消費者之知覺品質、知覺價值、產品知識、涉入程度越高,則其購買相似品牌之意願越高。
In the competitive market, what makes consumers willing to pay higher prices for your products? The answer is “Brand”. But as the competition intensifies and the advertising cost increases, the introduction of new products is more risky than ever. Therefore more and more enterprises seek ways to reduce the risks of introducing new products. To this end, one method takes advantage of the leading brand’s brand assets, such as the brand name and trademark, by creating a similarity brand that is reminiscent of the leading brand, particularly via the choices of the brand name or trademark.
Although more and more similarity brands emerge, very few research articles in the literature addressing the issue of the similarity brands integrate the consumers’ purchase intention for similarity brand products into a thorough analysis. In view of this situation, this research focuses on consumer products and considers factors like perceived price, perceived quality, perceived value, product knowledge, product involvement, and perceived risk, etc, to investigate the consumers’ purchase intention toward similarity brands.
This research uses statistics software package SPSS 11.0 to analyze data. Specifically, we adopt statistical methods like Descriptive Statistics, T-test, One-way ANOVA, Path Analysis, Regression Analysis, etc. for our investigation.

Our research results are as follows:
1. The perceived price of consumers of the similarity
brands has positive effect on their perceived quality.
2. The perceived quality of consumers of the similarity
brands has positive effect on their perceived value.
3. The perceived price of consumers of similarity brands
has negative effect on their perceived value.
4. As consumers’ perceived price or perceived risk
increases, their purchase intention for the products
of the similarity brands will decrease.
5. As consumers’ perceived quality, perceived value,
product knowledge, involvement degree increases, their
purchase intentions of products by the similarity
brands will increase.
摘要 I
ABSTRACT II
誌謝 III
目錄 IV
表目錄 VII
圖目錄 IX
第一章 緒論 1
1.1 研究背景 1
1.2 研究動機 2
1.3 研究目的 4
1.4 研究範圍 4
1.5 研究流程 5
第二章 文獻探討 6
2.1 品牌 6
2.2 相似品牌 7
2.3 知覺價格(PERCEIVED PRICE)與知覺價值(PERCEIVED VALUE)9
2.3.1 知覺價格的定義與概念 9
2.3.2 知覺價值的定義與概念 11
2.3.3 知覺價值模式 12
2.3.4知覺價格與知覺品質、購買意願之關係 13
2.4 知覺品質 14
2.4.1 知覺品質的定義與概念 14
2.4.2 知覺品質的衡量構面 17
2.5 產品知識 18
2.5.1 產品知識的定義與概念 18
2.5.2 產品知識對購買意願的影響 19
2.5.3 產品知識的衡量 19
2.6 產品涉入 21
2.6.1 涉入的定義與概念 21
2.6.2 涉入的分類 22
2.6.3 涉入對購買行為的影響 25
2.6.4 產品涉入的衡量 26
2.7 知覺風險 28
2.7.1 知覺風險的定義與概念 28
2.7.2 知覺風險對購買意願的影響 29
2.7.3 知覺風險的構面與衡量 31
第三章 研究方法 33
3.1 研究架構 33
3.2 研究假設 33
3.2.1 知覺價格與知覺品質之關係 33
3.2.2 知覺品質、知覺價格、知覺價值與購買意願之關係 34
3.2.3 產品知識與購買意願之關係 35
3.2.4 產品涉入程度與購買意願之關係 35
3.2.5 知覺風險與購買意願之關係 36
3.3 變數的操作性定義與問卷設計 37
3.3.1 知覺價格 37
3.3.2 知覺價值 37
3.3.3 知覺品質 38
3.3.4 產品知識 38
3.3.5 涉入程度 39
3.3.6 知覺風險 39
3.3.7 購買意願 40
3.3.8 人口統計變數 40
3.4 抽樣方法與資料蒐集 41
3.4.1 確定母體 41
3.4.2 抽樣設計與樣本數決定 41
3.5 資料分析方法 42
3.5.1 描述性統計 42
3.5.2 信度與效度分析 42
3.5.3 T檢定 42
3.5.4 單因子變異數分析 43
3.5.5 路徑分析 43
3.5.6 迴歸分析 43
第四章 研究結果與分析 44
4.1 信度與效度分析 44
4.1.1 信度分析 44
4.1.2 效度分析 45
4.2 樣本結構分析 46
4.2.1 人口統計變數 46
4.2.2 基本人口統計分析 49
4.3 路徑分析 50
4.3.1 研究架構之路徑分析 52
4.3.2 知覺價值之中介影響效果檢定 57
4.4 產品知識、涉入程度與知覺風險對相似品牌購買意願之分析 60
4.4.1 產品知識對相似品牌購買意願的影響 61
4.4.3 知覺風險對相似品牌購買意願的影響 63
第五章 結論與建議 65
5.1 研究發現與討論 65
5.1.1 人口統計變數對相似品牌購買意願之影響 66
5.1.2 知覺價格對知覺品質之關係 66
5.1.3 知覺品質、知覺價格對知覺價值之關係 66
5.1.4 知覺品質、知覺價格、知覺價值對購買意願之關係 67
5.1.5 產品知識對購買意願之關係 68
5.1.6 產品涉入程度對購買意願之關係 68
5.1.7 知覺風險對購買意願之關係 68
5.2 研究貢獻 69
5.3 研究限制與對後續建議 69
5.3.1 研究限制 69
5.3.2 後續研究的建議 70
參考文獻 71
附錄 80
自傳 83
一、中文文獻
Philip Kolter(民國88)。行銷管理學(10版) 。方世榮譯,台北市:東華書局。
李曉青(民國89)。折扣比例、品牌形象和產品種類對知覺品質和知覺風險的影響。成奶j學交通管理學系碩士論文,台南市。
吳宏庭(民國90)。音樂產品之消費價值與消費倫理對盜版/燒錄購買行為關係之研究。高雄第一科技大學行銷與流通管理研究所碩士論文,高雄市。
林傑斌、劉明德(民國92)。SPSS11.0與統計模式建構(初版),台北市:文魁資訊。
林隆儀、鄭君豪。產品品質外在屬性訊號、產品知識與顧客滿意度之整合性分析-以台北市筆記型電腦消費者為例。輔仁管理評論,第十二卷第一期,65-91。
秦兆瑋(民國91)。製造來源國形象、消費者心理認知與知覺價格對消費者購買行為之影響─以兩岸都會區消費者為例。長榮大學經營管理研究所碩士論文,台南縣。
陳怡伶(民國88)。電子商務關係行銷與顧客整體滿意度之研究。銘傳大學國際企業管理研究所碩士論文,台北市。
黃俊英(民國88年),行銷研究,台北市:華泰書局。
廖美淑(民國 91)。仿冒品之符號相似性對消費者態度影響之探討—以服飾品為例。輔仁大學織品服裝研究所碩士論文,台北縣。
張淑惠(民國 82)。SOR模型在消費者涉入理論之應用的探討。明德學報,9,1993年11月,144-177。
賴加森(民國 83)。價格,品牌名稱,產品保證等外部線索對消費者產品評估的影響-以組合音響產品為例。交通大學管理科學研究所碩士論文,新竹市。
二、英文文獻
Aaker, D. A. (1991). Managing Brand Equity: Capitalizing on the Value of a Brand Name, New York:The Free Press.
Alba, J. W. and J. W. Hutchinson (1991). Dimensions of Consumer Expertise. Journal of Consumer Research, 13, 411-444.
Andrews, J. C., Durvasula, S. and Akhter, S. H. (1990). A framework for conceptualizing and measuring the involvement construct in advertising research. Journal of advertising, 19, 27-41.
Assael, H. (1984). Consumer Behavior and Marketing Action, Boston:Kent.
Baron, Reuben M. and David A. Kenny (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research︰Conceptual , Strategic, and Statistical Considerations. Journal of Personality and Social Psychology, 51 (6), 1173-1182.
Bauer, R. A. (1960). Consumer Behavior as Risk-Taking. in Dynamic Marketing for A Changing World. R. S. Hancock (Ed.), Chicago:America Marketing Association, 389-398.
Blackwell, R. D., Miniard, P. W. and Engel, J. F. (2001). Consumer Behavior, (9th ed.), Ohio︰South-Western College.
Bloch, P. H. and M. L. Richins (Summer 1983). A theoretical model for the study of product importance perceptions. Journal of Mmarketing, 47, 69-81.
Bowman, D. and H. Gatignon (1996). Order of Entry Effects as a Moderator of the Effect of Marketing Mix on Market Share. Marketing Science, 15(3), 222-242.
Boyd, Walker and Larreche (1995). Marketing Management, Irwin Publishing.
Brucks, Merrie (June 1985). The Effects of Product Class Knowledge on Information
Search Behavior. Journal of Consumer Research, 12, 1-16.
Brucks, Merrie and Zeithaml ,Valaries A. (1991) Price and brand name as indicators of quality dimensions. Working Paper of Marketing Science Institute, 91-130.
Carpenter, G. S. and K. Nakamoto (August 1989). Consumer Preference Formation and Pioneer Advantage. Journal of Marketing Research, 26, 285-98.
Celsi, R.L. and Olson, J.C. (September 1988). The Role of Involvement in Attention and Comprehension Processes. Journal of Consumer Research, 15, 210-224.
Chaffee, S. H. and McLeod, J. M. (1973). Consumer decisions and information use. in Consumer behavior: Theoretical sources. S. Ward and T. S. Robertson (Eds.).
Chematony, L. D. and Mc Willam, G. (1989). Branding terminology the real debate. Marketing Intelligence and Planning,7(7/8).
Cox, D. F.(1967). Risk Handling In Consumer Behavior: An Interactive Study Of Two Cases, Risk Taking and Information Handling In Consumer Behavior , Boston︰Harvard University Press.
Delgado, Elena and J.L. Munuera (2001). Brand Trust in the context of consumer loyalty. European Journal of Marketing, 35, 1238-1258.
Dodds, B. W. and K. B. Monroe (1985). The Effect of Brand and Price Information on Subjective Product Evaluation. Journal of Marketing Research, 28, 85-90.
Dodds, B. W., K. B. Monroe and D. Grewal (Auguest 1991). Effect of Price, Brands and Store Information on Buyers’ Product Evaluation. Journal of Marketing Research, 28, 307-319.
Engel, J. F., Blackwell, R. D. and P. W. Miniard (1995). Consumer Behavior, Texas︰The Dryden Press, Texas, 1995, 8th ed.
Erickson, Gary M. and Johny K. Jonansson (September 1985). The Role of Price in Multi-Attribute Product Evaluations. Journal of Consumer Research, 12, 195-199.

Garretson, Judith A. and Kenneth E. Clow (1999). The Influence of Coupon Fair Value on Service Quality Wxpectation, Risk Perception and Purchase Intention in the Dental Industry. Journal of Service Marketing, 13(1), 59-72.
Garvin, David. A. (1987). Competing on the Eight Dimensions of Quality. Harvard Business Review, 65, 101-109.
Grewal, Dhruv, Kent B. Monroe and R. Krishnan. (April 1998). The Effects of
Price-comparison Advertising on Buyers’ Perceptions of Acquisition Value and Transaction Value and Behavioral Intentions. Journal of Marketing, 62, 46-59.
Harvis S. Bansal and Peter A. Voyer. (2000). World-of-Mouth Process Within a
Service Purchase Decision Context. Journal of Service Research, 3(2), 166-177.
Holbrook, M.B. and K.P. Corfman (1983). Quality and Other Types of Value in the Consumption Experience: Phaedrus Rides Again. Working Paper, N.Y.: Columbia University.
Houston, M. J. and M. L. Rothschild (1978). Conceptual and methodological perspectives in involvement in Research Frontiers in Marketing Dialogues and Directions, S. Jain (ed.). Chicago:America Marketing Association, 184-187.
Huber, J., J. W. Payne and C. Puto (June 1982). Adding Asymmetrically Dominated
Alternatives: Violations of Regularity and the Similarity Hypothesis. Journal of Consumer Research, 9, 91-98.
Jacoby, Jacob and Leon B. Kaplan (1972). The Components of Perceived Risk, in Consumer Research, M. Venkatesan, ed., Chicago:Association for Consumer Research.
James, H. Leigh and Anil, Menon (1987). Audience Involvement Effects on the Information Processing of Umbrella Print Advertisements. Journal of Advertising, 16(3), 3-12.

Kalyanaram, G., W. T. Robinson, and G. L. Urban (1995). Order of Market Entry: Established Empirical Generalizations, Emerging Empirical Generalizations, and Future Research. Marketing Science, 14(3), 212-221.
Kardes, F. R. and G. Kalyanaram (August 1992). Order-of-Entry Effects on Consumer Memory and Judgment: An Information Integration Perspective. Journal of Marketing Research, 24, 343-57.
Kashyap, R. and D. C. Bojanic (2000). Astructural Analysis of Value, Quality and Price Perceptions of Business and leisure Travelers. Journal of Travel Research , 39, 45-51.
Kassarjian H. H and Sheffet (1981).Low Involvement:A Second Look. in Consumer Research, 8, 31-34.
Kerin, R. A., R. P. Varadarajan and R. A. Peterson (October 1992). First-Mover
Advantage:A Synthesis, Conceptual Framework, and Research Propositions. Journal of Marketing, 56, 33-52.
Krugman, H. E. (1965). The Impact of Television Advertising Learning without Involvement. Public Opinion Quarterly, 29, 349-356.
Lastovicka, G. and Gardner, D. M. (December 1979). Consumer Involvement Profiles: A New Practical Approach to Consumer Involvement. Journal of Advertising Research, 25, 48-56.
Lastovicka,G. and Gardner,D.M. (1979). Components of involvement. in Attitude Research Plays for High Stakes . Maloney, J. and Silverman, B.(Eds)., Chicago:American Marketing Association , 53-73.
Laurent, G. and J. N. Kapfere (1985). Measuring consumer involvement profiles. Journal of Marketing Research, 22, 41-53.
Lutz, Nancy A. (November 2001). Warranties as Signals under Consumer Moral Hazard. Rand Journal of Economics, 20, 239-255.
Mark and Ahmad (2001). Consumer’s product evaluation. Journal of Consumer Behavior , 2, 140-155.
McColl-Kennedy, Janet. R. and Richard. E. Fetter (2001). An Empirical Examination of the Involvement to External Search Relationship in Services Marketing.
Journal of Services Marketing, 15(2), 82-98.
Monroe, and R. Krishnan (1985). The Effect of Price on Subjective Product Evaluation. in Perceived Quality: How Consumers View Stores and Merchandise, Jacob and Jerry C. Olson(Eds.), Lexington. MA: Lexington Books, 64-79.
Moreau, C. P., A. B. Markman and Lehmann, D. R. (2001). Entrenched Knowledge Structures and Consumer Response to New Products. Journal of Marketing Research, 38(1), 14-29.
Olshavsky, Richard W. (1985). Perceived Quality in Consumer Decision Making:An Integrated Theoretical Perspective. in Perceived Quality: How Consumers View Stores and Merchandise, Jacob and Jerry C. Olson(Eds.), Lexington, MA:Lexington Books, 3-29.
Olson, J. C. and T. J. Reynolds (1983). Understanding Consumers’ Cognitive
Structures: Implications for Advertising Strategy. in Advertising and Consumer Psychology, L. Percy and A. Woodside, (Eds.) Lexington, MA: Lexington Books, 275-301.
Parasuraman, A. and D. Grewal (2000). The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda. Journal of the Academy of Marketing Science, 28(1), 168-174.
Park, C.W. and V. P. Lessig (September 1981). Familiarity and its Impacts on Consumer Decision Biases and Heuristics. Journal of Consumer Research, 8, 223-230.

Park, D. L. Mothersbaugh and L. Feick (June 1994). Consumer Knowledge
Assessment. Journal of Consumer Research, 21, 71-82.
Park, D. L. Mothersbaugh and L. Feick (1992). Consumer Knowledge Assessment - How Product Experience and Knowledge of Brands, Attributes, and Features Affects What Think We Know. Advances In Consumer Research, 19(3), 193-198
Peter, J. P. and J. C. Olson (1987). Consumer Behavior and Marketing Strategy, Richard D. Irwin Inc., 5-6.
Peter, J. P. and L. X. Tarpey (1975). Acomparative Analysis of Three Consumer Decision Strategies. Journal of Consumer Research, 2 , pp29-37.
Rao, Akshay R. and Kent B. Monroe (September 1988).The Moderating Effect of Prior Knowledge on Cue Utilization in Product Evaluations. Journal of Consumer Research, 15, 253-264.
Roselius, Ted. (1971). Consumer Rankings of Risk Reductions Methods. Journal of Marketing , 35(1), 56-61.
Rudell, F. (1979). Consumer Food Selection and Nutrition Information, New York: Praeger.
Schmidt and Spreng (Summer 1996).A proposed model of external consumer information search. Academy of Marketing Science, 24(3),246-256.
Shankar, V. (August 1999). New Product Introduction and Incumbent Response
Strategies:Their Interrelationship and the Role of Multimarket Contact. Journal of Marketing Research, 36, 327-344.
Sherif and Hovland (1957). Assimilation and Contrast effects in Reaction to
Communication and Attitude Change. Journal of Abnormal and Social Psychology, 55(7), 244-252.


Smith, Daniel, C. and Whan, C. Park (1992). The Effects of Brand Extensions on Market Share and Advertising Efficiency. Journal of Marketing Research, 19(2), 296-313.
Solomon, M. R. (2002). Consumer Behavior – Buying, Having and Being. NJ:
Prentice-Hall.
Srinivasan, R., A. Shocker and D. Stewart. (March 1987). Toward Understanding the Attraction Effect: The Implications of Product Stimulus Meaningfulness ad Familiarity. Journal of Consumer Research, 13, 520-533.
Steenkamp, Jan-Benedict E.M. (1990). Conceptual Model of the Quality Perception Process. Journal of Business Research, 21, 309-333.
Sweeney, J. C. and G. N.Soutar (2001). Consumer perceived value: The development of a multiple item scale. Journal of Retailing, 77, 203-220.
Tan, Soo Jiuan (1999). Strategies for Reducing Consumers’ Risk Aversion in Internet Shopping. Journal of Consumer Marketing, 16(2), 163-180.
Taylor, James W. (April 1974). The Role of Risk in Consumer Behavior. Journal of Marketing , 39, 54-60.
Teas, R. Kenneth and Sanjeev Agarwal (2000). The Effect of Extrinsic Product Cues on Consumers’ Perceptions of Quality, Sacrifice and Value. Journal of the Academy of Marketing Science, 28(2), 278-290.
Tversky, A. (July 1977). Features of Similarity. Psychological Review, 84, 327-352.
Utpal M. Dholakia (2001). A motivational process model of product involvement and consumer risk perception. European Journal of Marketing, 35, 1340-1360.
Wilson, D. T. and S. A. Jantrania (September 1993). Measuring Value in Relationship Development, (9th IMP Conference, Bath), 23-25.


Yavas, Ugur, Emin Babakus, and Nejdet Delver (September 1994). Family Purchasing Roles in Saudi Arabia: Perspective of Saudi Wives. Journal of Business Research, 31, 75-86.
Young, Shirley and Barbara Feigin (July 1975). Using the Benefit Chain for Improved Strategy Formulation. Journal of Marketing, 39, 72-74.
Zaichkowsky, Judith Lynne (December 1985). Measuring the Involvement Construct in Marketing. Journal of Consumer Research, 12, 341-352.
Zaichkowsky, Judith Lynne (December 1994). The Personal Involvement Inventory:
Reduction, Revision, and Application to Advertising. Journal of
Advertising, 23, 59-70.
Zeithaml, Valarie A. (July 1988). Consumer Perceptions of Price, Quality and Value:A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52, pp.2-22.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top