參考文獻
一、中文部分:
1.石樸,1991,企業界員工工作滿足、工作投入與離職意願之研究,國立政治大學會學研究所碩士論文。2.朴英培,1988,工作價值觀,領導型態、工作滿足與組織承諾關係之研究-以韓國電子業為例,國立政治大學企業管理研究所博士論文。3.余安邦,1980,企業組織中員工離職行為之研究,國立台灣大學心理研究所碩士論文。4.余德成,1992,員工離職意願之研究-以楠梓加工出口區女性員工為例,國立中山大學企業管理研究所碩士論文。5.吳靜吉、潘養源、丁興祥,1980,內外控取向與工作滿足及工作績效之關係,國立政治大學學報。6.宋清華,1993,女性員工離職意願之研究-以高雄市金融業為例,國立中山大學企業管理研究所碩士論文。7.林良楓,1984,會計事務所查帳員工作滿足與組織承諾之研究,國立政治大學會計研究所碩士論文。8.林宜珍,2002,工業特性、管理模式與工作滿足、組織承諾關係之研究,以流通業個案為例,國立中央大學人力資源管理研究所碩士論文。9.林建煌,2001,管理學,台北:智勝文化事業有限公司。
10.周文賢,2002,多變量統計分析,台北:智勝文化事業有限公司。
11.邱皓政,2002,量化研究與統計分析,台北:五南圖書出版股份有限公司。
12.吳萬益、林清河,2002,行銷研究,台北:華泰文化事業股份有限公司。
13.柯惠玲,1989,工作滿意、工作績效與離職傾向之關係研究,國立政治大學企業管理研究所碩士論文。14.柯惠玲,1993,個人特質、事業發展環境與組織承諾關係之研究,國立政治大學企業管理研究所博士論文。
15.張萱儀,1996,高科技公司研發人員組織公民行為之研究,國立中央大學人力資源管理研究所碩士論文。16.莊順天,1999,工作特性、工作滿足、組織承諾與離職意願之探討-以高雄市公民銀行為例,國立中山大學人力資源管理研究所碩士論文。17.許士軍,1990,管理學,台北:東華書局。
18.財訊,2003,股市萬用手冊-產業百科全書:台北:財訊。
19.郭彥良,1990,高科技研究人員離職意願之研究,私立中原大學企業管理研究所碩士論文。20.郭盈卿,1999,空服員之工作壓力、工作滿意、休閒滿意與工作倦怠之相關研究,國立中山大學人力資源管理研究所碩士論文。21.陳義勝,1989,組織行為,台北:華泰圖書文物公司。
22.陳金娟,2001,情緒勞動者的工作生活品質、工作滿足與離職意願關係之研究-以中華電信櫃檯人員為例,國立中山大學人力資源管理研究所碩士論文。23.陳彩,1994,工作生活品質滿足與離職意願相關聯性研究- 以高科技專業人員為例,國立交通大學管理科學研究所未出版之碩士論文。24.黃文亮,1998,報關行員工工作生活品質知覺、工作投入與離職意願之研究以高雄地區報關行員工為對象,國立中山大學人力資源研究所碩士論文。25.黄思明,1977,組織氣候、工作滿足及其相關之研究,國立政治大學企管研究所碩士論文。
26.黃智,1999,工作經驗、資訊尋找行為與工作滿足之關係- 以管理碩士為例,國立中山大學人力資源管理研究所碩士論文。27.黄開義,1984,工作特性、個人特質、領導型態、工作滿足與組織承諾對離職意願之影響,私立中原大學機械工程研究所碩士論文。
28.黃麗華,1996,大學職員工作滿足之研究,國立中山大學人力資源管理研究所碩士論文。29.黃英忠、趙必孝,1991,金融自由化與金融機構人員離職因素關係之研究,管理科學學報,第八卷,第二期,頁201-220。30.黃美卿,1998,銀行業關係價值-忠誠度模式之實証研究,國立雲林科技大學企業管理技術研究所未出版碩士論文。31.趙必孝,1989,金融自由化與金融機構人員離職關係之研究- 以高雄市金融機構為對象,國立中山大學人力資源管理研究所碩士論文。32.劉姵嘉,2003,我的未來不是夢-高科技產業工程師的工作價值觀與生涯發展,國立中正大學企業管理研究所碩士論文。33.樊景立,1978,紡織廠女作業員離職行為之研究,國立政治大學企業管理研究所碩士論文。34.鄭仁偉與廖華立,2001,團隊能力、工作滿足、組織承諾與團隊績效的關係,人力資源管理學報冬季號,頁059-083。
35.盧盛忠、余凱成、錢冰鴻等,1997,組織行為-理論與實務,台北:五南圖書出版社。
36.盧瑞陽,1993,組織行為-管理心理導向,初版,台北:華泰文化事業股份有限公司 。
37.蘇明芳,1999,航空公司與旅行業間關係銷售行為之研究,私立中國文化大學觀光事業研究所未出版碩士論文。二、英文部分:
1.Abelson, M.A.1987, Examination of Avoidable and Unavoidable Turnover. Journal of Applied Psychology,72(3):pp. 382-386.
2.Buchanan, B.Ⅲ., 1974, Government Manager, Business Executive,and Organizational Commitment. Public Administration Review,34:pp. 339-347.
3.Dalton,D.R., W.D. Todor, and D.M. Krackhardt, 1982, Turnover Overstated:The Functional Taxonomy, Academy of Management Review, 7, pp.117-123.
4.Farrell, D.J., 1978:A Casual Model of Job Satisfaction. Dissertation Abstracts International, pp.439-467.
5.Ferguson,G.H.,W.F. Ferguson,G.H.,W.F.Ferguson,1986,Distinguishing Voluntary from Involuntary,Nurse Turnover,Nursing Management,17(12),pp.43-44.
6.Ganesan, S., 1994,”Determinants of Long-tern Orientation in Buyer-seller Relationship”, Journal of Marketing, 58, pp.1-19.
7.Garbarino, E.& Johnson, M. S., 1999,”The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships”, Journal of Marketing, 63, pp.70-87.
8.Gerhart, B., 1990, Voluntary Turnover Alternative Job Opportunities, Journal of Applied Psychology, Vol.175, pp.467-476.
9.Grusky, D., 1996, Career Mobility and Organizational Commitment, Administrative Science Quarterly, 10, pp.488-503.
10.Herzberg, F. 1996, Work and the nature of man. Cleveland, OH: The World Publishing Co.
11.Herzberg, F., 1957, Job Attitudes: Review of Research and Opinion, Pittsburgh: Psychological Service of Pittsburgh.
12.Hulin C., P.Smith, 1964, Sex Difference in Job Satisfaction, Journal of Applied Psychology, 48, pp.88-92.
13.Hoppock, R.1935, Job Satisfaction, New York: Harper and Brothers.
14.Kanter, M. 1968, Commitment and Social Organization:A Study of Commitment Mechanisms in Auatopian Communities, American Sociological Review.33, pp.499-523.
15.Klein, S.J. Maher, 1996, Education Level and Satisfaction with Pay, Personnel Psychology, 19, pp.132-154.
16.Lawler E E., 1971, Pay and Organizational Effectiveness, A Psychological View, New York: Mc Graw-Hill, pp.218-235.
17.Locke, E.A., 1973, Satisfactory and Dissatisfactory among White Collar and Blue Collar Employees, Administrative Science Quarterly, 22, pp.57-75.
18.Mathieu J. & D.Zajac, 1990, A Review and Meta-analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment, Psychological Bulletin, 108(2), pp.171-194.
19.Meyer, J.P & N.J.Allen, 1987, Alongitudinal Analysis of the Early Development and Consequences of Organizational Commitment. Canadian Journal of Behavioural Science, 19, pp 199-215.
20.Meyer, J.P. & N.J.Allen, 1991: A three-component Conceptualization of Organizational Commitment. Human Resource Management Review, 1, pp.61-89.
21.Meyer, J.P.& N.J.Allen & C.A.Smith,1993, Commitment to Organizational and Test of a Three-Component Conceptualization, Journal of Applied Psychology, 78, pp.538-51.
22.Mobely, w.h., 1982, Employee Turnover: Causes, Consequences and Control, Reading, Mass: Addison-Wesley Publishing Company.
23.Mobley, W.H.1977, Intermediate Linkages in the Relationship Between Job Statisfaction and Employee Turnover, Journal of Applied Psychology, 62(2), pp.237-240.
24.Morse, N., 1953, Satisfaction in the White-Collar Job, University a Michigan, Institute for Social Research Center.
25.Mowday, R. T., L.W.Porter, & R.M.Steers, 1982, Employee-Organization Linkage, New York: Academic Press.
26.Porter, L.W. & E.E.Lawler, Ⅲ, 1968, Managerial Attitude & Performance, Homewood.IL: Dorsey Press.
27.Porter, L., R.Steers, R.Mowday& N.Boulian, 1974, Organizational Commitment, Job Satisfaction, and Turnover& Among & Psychiatric Technicians. Journal of Applied Psychology, 59: pp.603-609.
28.Poter, L.W., R.M.Steers, and R.T.Mowday, 1979, The Measurement of Organizational Commitment, Journal of Vocational Behavior, Vol.14, pp.224-247.
29.Poter,L.W.,R.M.Steers,R.T.Mowday,and P.V.Boulian,1974,Organizational Commitment, Job Satisfaction, and Turnover Among Psychiatric Technicians,Journal of Applied Psychology, Vol.59,pp.603-690.
30.Robbins, S.P.1993, Organizational Behavior Concept, Controversies, and Application, Englewood Cliffs, N.J.Prentice Hall.
31.Seachore S.E&T.D.Taber, 1975, Job Satisfaction and Their Correlation.American Behavior&Scientist. Vol.18, pp.346-372.
32. Schermerhon, J.R. J.G.Hunt, and R.N.Osborn.1994, Managing Organizational Behavior, New York: Wiley.
33.Smith,P.C., L.M.Kendall&C.L.Hulin, 1969: The Measurement of Satisfaction in Work&Retirement. Chicago: Rand Mcnally.
34.Straw, B.M.1977, Two Sides of Commitment. Paper Presented at The National of the Academy of Management, Orlando, FL.
35.Steers, R.M., 1977, Antecedents and Outcomes of Organiztional Commitment. Administrative Science Quarterly, 22: pp.46-56.
36.Stevens, J.M., J. M. Beyer and H.M.Trice, 1978, Assessing Personal, Role, and Oranization Predictors of Managerial Commitment, Academy of Management Journal, 21, pp.380-396.
37. Weiss, D.J., R.V.Dawis, G.W.England & L.H.Lofguist, 1967, Manual for the Minnesota Satisfaction Questionnaire, (Minnesota Studies on Vocational Rehabilitation, 22)Minneapolis University of Minnesota, Industrial Relations Center, Work Adjustment Project.
38.Wiener Y., 1982, Commitment in Organizations:A Normative View.Academy of Management Review, 7: pp.418-428.
39.Williams, L.J., & J.T.Hazer, 1986, Antecedents and Consequence of Satisfaction and Commitment in Turnover Models: A Reanalysis Using Latent Variable Structural Eqation Models, Journal of Applied Psychology, 71:pp.219-231.
40.Woo, C.Y., and G .Willard, 1983,”Performance Representation in Bussiness Policy Research: Discussion and Recommendation”, Paper presented at the Annual National meeting of Management, Pallas.