臺灣博碩士論文加值系統

1980年代中期由摩托羅拉發展Six Sigma品質改善方法起，到1995年奇異公司將Six Sigma發揚光大，在國際上已建立岀良好的基礎，許多公司相繼導入並獲得顯著的效益。現今六標準差有兩種手法，在DMAIC─定義(Define)、量測(Measure)、分析(Analyze)、改善(Improve)及控制(Control)等五個階段的步驟，是運用在改善現況的產品、服務或流程。另外DFSS─六標準差設計(Design for Six Sigma)是運用在開發新產品、服務或流程以使其達到Six Sigma的品質水準。然而；在過去幾年來此兩種Six Sigma手法，都沒有強而有力的工具可以更有效地來達到Six Sigma的目標，尤其在改善或創新的部分還是靠直覺式的腦力激盪法尋找答案為主，或者僅是在現況參數中求最佳解而沒有突破性的解決方案。
1946年由前蘇聯科學家Altshuller 所開始發展的TRIZ提供了全方位有系統的問題解決方法，可以快速有效地解決問題，因此可以用來輔助Six Sigma提昇品質績效或滿足客戶的需求。
本研究提出以DFSS的IDOV─定義(Identify)、設計(Design)、最佳化(Optimize)及驗證(Validate)四階段的步驟，結合TRIZ的方法與工具，並以“第三代行動通訊全球入網組件設計於筆記型電腦”為案例實作；結果顯示並在品質、成本、交期等三項績效指標上皆達到設定的目標值。

CONTENTS

Abstract ……………………………………………………………………………i
Contents …………………………………………………………………….....vi
List of Figures ………………………………………………………………………..vii
List of Tables ………………………………………………………………………….xi
CHAPTER 1 INTRODUCTION ………………………………….....1
1.1 Background ……………………………………………………1
1.2 Research Objectives ……………………………………….2
1.3 Research Organization …………………………………….3
CHAPTER 2 LITERATURE REVIEW …………………………......5
2.1 Six Sigma …………………………………………………………..............5
2.2 Design for Six Sigma ………………………………………9
2.3 Theory of Inventive Problem Solving …………………12
2.4 Integrated TRIZ with Six Sigma ……………………….17
CHAPTER 3 BACKGROUND OF DFSS AND TRIZ ……………...…20
3.1 Design for Six Sigma Process ………………………….20
3.2 TRIZ …………………………..…………………………….24
CHAPTER 4 PROPOSED APPROACH ……………………….......33
4.1 Proposed TRIZ and DFSS Integrating Process ……………33
4.2 How to Integrate TRIZ into DFSS ………………………….35
CHAPTER 5 CASE STUDY …………………………………......38
5.1 The WLAN and Third-generation Inter-working ………38
5.2 Utilization of Proposed Approach …………………….39
CHAPTER 6 CONCLUSIONS ……………….............................................55
6.1 Concluding …………...……………………………………55
REFERENCES ……………………………………………………………….........57

1. Amir, H.M., “Empowering Six Sigma methodology via the Theory of Inventive Problem Solving (TRIZ),” TRIZ-journal, http://www.triz-journal.com, December 2003
2. Antony, J. and Banuelas, R.,“Astrategy for survival,”Management Engineering, 80(3), pp.119-21, 2001
3. Antony, J. and Banuelas, R.,“Design for Six Sigma,”Manufacturing Engineer, Volume 81, Issue 1, pp.24 – 26, February 2002
4. Bendell T.,“Managing engineering improvement by six sigma,”IEEE International Engineering Management Journal, Vol. 3, pp.1114 – 1116, October 2004
5. Breyfogle, F.,“Implementing six sigma: Part 1,”The Quality Management Forum, summer, ASQ, 1999a
6. Breyfogle, F.,“Implementing six sigma: Part 1,”The Quality Management Forum, summer, ASQ, 1999b
7. Breyfogle F.W., and Meadows B.,“Bottom-Line Success with Six Sigma,” Quality Progress, pp.101-104, May 2001
8. Coulibaly, S.,“Setting up a successful triz project,”Engineering Management Journal, Vol. 15, Issue 2, pp.14 – 14, April-May 2005
9. Darrell Mann, Hands-on Systematic Innovation, CREAX Press, 2002
10. Darrel Mann, and Ellen Domb,“The 4.5 Sigma Wall：Using TRIZ to Exceed Fundamental Limits”TRIZCON2003, Philadelphia: the Fourth Annual Altshuller Institute for TRIZ Studies, …….
11. David, V.,“Integration innovation into Design for Six Sigma,”TRIZ-journal, http://www.triz-journal.com, February 2002
12. Dwyer, J.,“Problem solving the inventive way,”Engineering Management Journal, Vol. 15, Issue 2, pp.10 – 13, April-May 2005
13. Ellen Domb,“QFD and TIPS/TRIZ,”TRIZ-journal, http://www.triz-journal.com, June 1998
14. Eckes, G., The Six Sigma Revolution, New York, NY, 2000
15. Genrich, Altshuller, The Innovation Algorithm: TRIZ, Systematic innovation and technical creativity, TECHNICAL INNOVATION CENTER, INC., WORCESTER, MA, 2000.
16. Hammer, M.,“Process Management and the Future of Six Sigma,”MIT Sloan Management Review, winter, pp.21-32, 2002
17. Harry, M. and Schroeder, R., Six Sigma. The Breakthrough Management Strategy Revolutionizing the World’s Top Corporations, New York, Doubleday, 2000
18. Horel, R. W., “Six Sigma and the Future of the Quality Profession,” Quality Progress, pp.35-42, June 1998
19. Kalevi Rantanen, Ellen Domb, Simplified TRIZ : New Problem-Solving Applications for Engineers and Manufacturing Professionals, CRC Press , 2002
20. Liu, C.C., Chen, J.L.,“Development of product green innovation design method,”Proceedings EcoDesign 2001: Second International Symposium, pp.168 – 173, December 2001
21. Low, M.K., Lamvik, T., Walsh, K., Myklebust, O.“Product to service eco-innovation: the TRIZ model of creativity explored,”IEEE International Symposium, pp.209 – 214, May 2000
22. Maguire, M.,“Cowboy quality,”Quality Progress, 32(10), pp.27-34, 1999
23. Montgomery, D. C.,“Generation Ⅲ Six Sigma,”Qual. Reliab. Engng. Int. 21(6):Ⅲ-Ⅳ, 2005
24. Paul, L., “Practice makes perfect,” CIO Enterprise, Vol. 12, No. 7, Section 2, January 15, 1999
25. Ru, H., Ru, H., HuangChao“Seeking innovation in a Six-Sigma Project by applying TRIZ theory,” TRIZ-journal, http://www.triz-journal.com, September 2005
26. Sanders, D., and Hild, C.,“A Discussion of Strategies for Six Sigma Implementation,”Quality Engineering, 12(3), pp.303-309, 2001
27. Savransky, S. D., ENGINEERING OF CREATIVITY, CRC Press, 2000
28. Snee, R.D.,“Impact of Six Sigma on Quality Engineering,”Quality Engineering, 12(3), ix-xiv, 2000
29. Terence, T., and Jeff, L., Six Sigma for small and mid-sized organizations, J. Ross Publishing, Inc., 2005
30. Thomas, P., The Six Sigma Handbook, New York, McGraw-Hill, 2003
31. Yang, K. and Basem, E.H., Design for Six Sigma, New York, McGraw-Hill, 2003
32. Zhao, Xinjun,“Integrated TRIZ and Six Sigma theories for service/process innovation,”International Conference, Vol. 1, pp.529 – 532, June 2005
33. http://www.isixsigma.com.