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研究生:戴孟婷
研究生(外文):Tai, Meng-Ting
論文名稱:來源國形象、品牌形象與數位相機消費行為分析-以台北市國立大學生為例
論文名稱(外文):A Study on DSC Consumer’s Purchasing Behavior, Country of Origin Image and Brand Image –National University Students in Taipei City As an Example
指導教授:陳光華陳光華引用關係
指導教授(外文):Chen, Quang-Hua
學位類別:碩士
校院名稱:國立交通大學
系所名稱:經營管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2006
畢業學年度:94
語文別:中文
論文頁數:96
中文關鍵詞:數位相機消費者行為來源國形象品牌形象
外文關鍵詞:DSCConsumer BehaviorCountry of Origin ImageBrand Image
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全球數位化的發展,帶領數位科技的進步,也因此改變了人們的日常生活,而數位相機更是近年來成長極為快速的數位產品之一。數位相機因具有體積輕巧、隨拍即看及節省成本等特性,已成為當今時下熱門的產品。本研究希望透過數位相機之消費行為,瞭解消費者在評估數位相機時會注重哪些產品屬性。此外也納入了來源國形象以及品牌形象兩者來看消費者在做購費決策時是否會受到此兩者效應的影響,最後給予廠商綜合的行銷策略及品牌策略的建議。
本研究以EKB模式作為本研究之架構,數位相機產品屬性、消費者基本特徵、購買動機、資訊來源、來源國形象及品牌形象作為投入變數,透過消費實態變數作為消費行為之描述,探討之間是否有顯著差異。研究對象為台北市目前已擁有數位相機的國立大學生,於民國九十四年十月至九十五年一月,共四個月的期間至台北市十所國立大學進行抽樣調查。
研究結果顯示,數位相機消費者在人口統計變數、購買動機、資訊尋求、產品屬性評估準則、來源國形象認知程度及品牌形象認知程度與消費實態變數上皆有顯著差異。
With the development of digitization in the world, lead Advances in digital technology, has changed our daily life. Digit Still Camera(DSC)is one of these rapidly growing products in recent years. Because of DSC’s features such as compact size, photography-browse at the same time and cost saving, it has become hot product at present. Therefore, the purpose of this research is to understand which product attributes that DSC consumers will pay most attention to. In addition , this study introduce Country of Origin Image and Brand Image and see the relationship between them and consumption reality. Then we can map out the marketing and brand strategies for DSC enterprises.

This study use EKB model as a conceptual framework. DSC product attributes and demographic factors、purchase motive、information search、country of origin image and brand image are used as independent variables. Consumption reality variables describe the behavior of consumers. The samples are students who own DSC products and study in national university in Taipei City. The place of sampling survey is at ten national universities in Taipei City and the duration of the sampling survey is four month during October 2005 to January 2006.

The results show : DSC product attributes evaluation criteria and demographic factors、purchase motive variable、information search、country of origin image and brand image and consumption reality variables are significant predictors of product choice.
摘要 I
ABSTRACT II
誌謝 III
目錄 IV
表目錄 VI
圖目錄 VIII
一、緒論 1
1.1 研究背景與動機 1
1.2 研究問題與目的 1
1.3 研究架構 2
1.4 研究範圍與對象 2
1.4.1 研究範圍 2
1.4.2 研究對象 2
1.5 研究步驟 3
二、文獻探討 5
2.1 數位相機產業特性與概況 5
2.1.1 數位相機產品定義 5
2.1.2 數位相機產業發展動向 5
2.2 來源國形象 11
2.2.1 來源國形象之定義 11
2.2.2 來源國形象之重要議題 12
2.2.3 來源國形象的衡量構面 15
2.3 品牌形象 17
2.3.1 品牌形象定義 17
2.3.2 品牌形象的衡量構面 20
2.4 消費者行為理論 22
2.5 產品屬性理論 28
2.5.1 產品的特性與分類 28
2.5.2 產品屬性的意義 29
2.5.3 產品屬性的分類 30
2.6 相關文獻回顧 31
2.6.1 相關文獻彙整 31
2.6.2 相關變數整理 31
三、研究方法 36
3.1 操作性架構與研究變數 36
3.1.1操作性架構 36
3.1.2研究變數 37
3.2 研究假設 38
3.3 問卷設計 38
3.4 抽樣設計 43
3.5 資料處理與分析方法 45
3.6 因素分析 47
3.7信度與效度分析 50
3.7.1信度分析 50
3.7.2 效度分析 52
四、資料分析與發現 53
4.1「消費者基本特徵」與「消費實態」之分析 53
4.1.1 性別與消費時態之分析 53
4.1.2 年齡與消費時態之分析 55
4.1.3 每月可支配金額與消費時態之分析 57
4.2「產品屬性」與「消費實態」之分析 59
4.2.1 產品選擇準則與購買品牌之分析 60
4.2.2 產品選擇準則與購買畫素值之分析 61
4.2.3 產品選擇準則與購買價格之分析 62
4.2.4 產品選擇準則與購買地點之分析 63
4.3「購買動機」與「消費實態」之分析 64
4.4「產品資訊來源」與「消費實態」之分析 67
4.5「來源國形象」與「消費實態」之分析 71
4.5.1 來源國形象與購買品牌之分析 71
4.5.2 來源國形象與購買畫素值之分析 72
4.5.3 來源國形象與購買價格之分析 73
4.5.4 來源國形象與購買地點之分析 74
4.6「品牌形象」與「消費實態」之分析 74
4.6.1 品牌形象與購買品牌之分析 75
4.6.2 品牌形象與購買畫素值之分析 76
4.6.3 品牌形象與購買價格之分析 77
4.6.4 品牌形象與購買地點之分析 78
五、結論與建議 79
5.1研究結論 79
5.2研究建議 84
5.3研究限制 87
5.4後續研究建議 87
參考文獻 89
附錄:問卷 94
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