臺灣博碩士論文加值系統

「效益後勤(Performance Based Logistics，PBL)」是民間企業最佳實務經驗與軍方作業特性相結合下之策略性產物，係透過軍民策略聯盟、供應鏈管理、全壽期管理等作為，結合效能指標管理，期達提昇武器系統妥善與降低維持成本之目標。美國國防部過去六年雖已建立相關作法並獲得實證績效，然美、我兩國主、客觀環境及條件均有所差異，故國防部在後勤策略計畫上，規劃採行此策略時，尤須注意裁適與調和。
本研究以二階段實證研究程序，探討國軍推展「效益後勤」之關鍵要因與最適推展方案，首先以問卷調查方式，瞭解國軍後勤不同屬性人員對於「效益後勤」作法與預期效益之同意程度，並透過因素分析法，從國軍推展上的各項窒礙因素中，萃取關鍵要因。其次建立專家決策模式，運用分析層級程序法評估各關鍵要因之重要性程度及最適推展方案，並採用TOPSIS法驗證最適方案評估結果，最後進行敏感度分析。
研究發現受訪者傾向同意效益後勤之作法與預期效益，惟對推展上可能窒礙因素亦諸多認同，顯示國軍尚有多方不足，建議從「作業程序與法規」、「國內外商源管道」、「後勤專業能力」、「民間企業參與意願」、「後勤基礎建設」、「軍民合作夥伴關係」、「相關教育訓練」等七項關鍵要因，優先予以改善或提昇。而在推展方案上，經由專家群體評估，最適方案之優劣依序為「供補服務」、「維修支援」、「次系統」、「一般零組件」、「武器全系統」，建議國軍未來可選定「供補服務」類型之個案率先試行驗證。
關鍵字：後勤策略、效益後勤、關鍵要因、分析層級程序法、TOPSIS

Performance based logistics is a strategy of combining private sector’s best practice and military operational characteristics. PBL is to promote weapon system availability and reduce total ownership cost via public-private partnership, supply chain management, total life cycle system management and performance based management.
Within last six years, Department of Defense of the United States has succeeded in implementing PBL and achieved the expected outcomes. Due to the environmental difference of US and ROC, Ministry of National Defense has to consider tailoring and streamlining the PBL strategy for our requirement while developing and implementing the logistics strategic plan.
There are two stages of research conducted in this study. The first stage is to explore the lever of concurrence on PBL contents and expected outcomes, and extract out the key factors of implementing PBL for ROC armed forces by using factor analysis method. Second stage is to establish the model of experts’ decision making. The weights of key factors as criteria are applied by Analytic Hierarchy Process (AHP) method and the priority of solutions are conducted by using both of AHP and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) method.
The findings of this study are as follows,
1. The respondents are inclined to concur the PBL contents and expected outcomes, but also concur the difficulties for implementation.
2. Suggest improving or enhancing those seven key factors on government law and regulation, domestics and overseas resources, logistics professionals, support infrastructure, public-private partnership, education and training.
3. Select a pilot program focusing on supply process and validate it.

Keyword: Logistics Strategic Plan, Performance Based Logistics, Key Factors, Analytic Hierarchy Process, Technique for Order Preference by Similarity to Ideal Solution

第一章 緒 論 1
第一節 研究動機 1
第二節 研究目的 3
第三節 研究範圍與限制 3
第四節 研究流程與章節配置 4
第二章 文獻探討 7
第一節 PBL之意涵 7
第二節 PBL之發展 15
第三節 PBL之流程 20
第四節 PBL之影響因素與挑戰 33
第五節 個案分析 40
第三章 研究方法與設計 49
第一節 階段一之設計與調查 50
第二節 統計分析方法 54
第三節 專家決策模型建立 57
第四節 多準則決策方法 60
第五節 階段二之設計與調查 67
第四章 資料分析與結果 68
第一節 階段一資料分析 68
第二節 階段二資料分析 88
第五章 結論與管理意涵 102
第一節 研究結論 102
第二節 管理意涵 105
第三節 未來研究方向 108
參考文獻 110
中文文獻 110
外文文獻 111
附錄一【國軍推展效益後勤關鍵要因問卷】 114
附錄二【國軍推展效益後勤關鍵因素及方案優先性問卷】 119

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