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研究生:張如芬
研究生(外文):Ru Fen Chang
論文名稱:諮商員之人格特質、宗教信仰、自我效能與諮商表現之相關研究
論文名稱(外文):An Investigation of the Relationships Among Personality, Religion, Self-Efficacy and Counseling Performance for High School Counselors
指導教授:周東山周東山引用關係
指導教授(外文):Tung Shan Chou
學位類別:碩士
校院名稱:國立花蓮教育大學
系所名稱:諮商與輔導研究所
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
論文出版年:2006
畢業學年度:94
語文別:中文
論文頁數:137
中文關鍵詞:人格特質宗教信仰成熟度自我效能諮商表現諮商員
外文關鍵詞:personality traitsreligious faithself-efficacycounseling performanceSchool Counselors
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本研究之目的在探討諮商員之人格特質、宗教信仰、自我效能和諮商表現彼此之間的關連性,並以此變項提出影響諮商表現之因果關係徑路模式。在諮商表現之評量上,本研究突破過去研究範疇,以社會他人所認知的諮商員角色行為,作為調查諮商表現之依據。
本研究將諮商表現區分為「角色內之行為表現」和「角色外之行為表現」。「角色內之行為表現」面向又包括:諮商關係滿意度、諮商員行為滿意度、諮商員效能滿意度、晤談感受滿意度,這部份由「個案」填寫。「角色外之行為表現」面向又分為:助人行為、敬業精神、職業道德、工作倫理,此部分由單位主管填寫。
研究對象是以台灣地區120所高中職學校之274位輔導教師為研究樣本,與之施測「人格特質量表」(NEO Personality Inventory Revised),包括神經質、外向性、開放性、和善性及嚴謹自律性五個向度;「信仰成熟量表」(Faith Maturity Scale)分為對人之愛與對神之愛兩個向度;以及「自我效能量表」 (Counseling Self-Estimate Inventory,COSE),包含歷程技巧、困難個案、多元文化、價值覺察四個向度。
研究結果發現現職之輔導教師在諮商工作上的表現評價良好;並且發現諮商員之人格特質強而有力的直接影響諮商表現;宗教信仰也會直接影響諮商表現,但是自我效能對於諮商表現卻沒有顯著上的影響關係。使用結構方程模式統計學理,驗證本研究所提出之諮商員之人格特質、宗教信仰、自我效能與諮商表現因果關係模式是可以被接受的。
This research seeks to explore the relationships among personality traits, religious faith, self-efficacy and counseling performance and to postulate a causal model among these factors. With regard to counseling performance, this research attempts to break the constraint of past research by extending the counseling performance to include the role behavior as perceived by other relevant people in the society.
The counseling performance is assessed by two indicators: in-role performance and out-of-role performance. The in-role counseling performance refers to the client’s satisfaction with the counselor, his/her counseling behaviors, efficacy, and the interviews. This part was filled out by the clients. The out-of-role performance refers to the counselor’s behaviors beyond his/her official job descriptions: helping acts, dedication spirit, professional ethics, and work ethics. This part was filled out by the immediate supervisors of the surveyed counselors.
The subjects of this research included 274 full-time counselors from 120 senior high schools and vocational schools in Taiwan. The personality traits were assessed by applying NEO Personality Inventory Revised (NEO-PI-R) in five facets: neuroticism, extraversion, openness, agreeableness, and conscientiousness. The religious faith was assessed by applying the Faith Maturity Scale (FMS) which measures religious faith in two dimensions: love of God and love of men. The self-efficacy was measured by Counseling Self-Estimate Inventory (COSE) including processes skills, ability to handle difficult cases, multi-cultural compatibility, and value system awareness.
The results showed that the evaluation of the current counselors is overall positive and the personality of the counselors has a strong direct impact on their counseling performance. The religious faith also has a direct effect on counseling performance while self-efficacy does not. According to the theory of structural equation modeling based on latent variables, the theoretical cause-and-effect model among personality, religious faith, self-efficacy and counseling performance as postulated in this study was shown to be tenable.
中文摘要   …………………………………………………………………Ⅱ
英文摘要 …………………………………………………………………Ⅲ
目 次   …………………………………………………………………Ⅳ
表 目 錄 …………………………………………………………………Ⅵ
圖 目 錄 …………………………………………………………………Ⅷ
第一章    緒論…………………………………………………………… 1
第一節 研究動機與目的……………………………………………… 1
第二節 研究問題與研究假設………………………………………… 5
第三節  名詞解釋……………………………………………………… 6
第四節  研究限制……………………………………………………… 10
第二章 文獻探討……………………………………………………… 12
第一節 諮商表現及其評量研究……………………………………… 12
第二節 宗教信仰對自我效能與諮商表現之影響…………………… 21
第三節 人格特質探討與相關研究…………………………………… 31
第三章 研究設計與實施……………………………………………… 37
第一節 研究架構……………………………………………………… 37
第二節 研究對象……………………………………………………… 40
第三節 研究工具……………………………………………………… 45
第四節 資料處理……………………………………………………… 63
第五節 研究程序……………………………………………………… 64

第四章 研究結果與討論……………………………………………… 66
第一節 諮商表現之情況……………………………………………… 66
第二節 人格特質、宗教信仰與自我效能和諮商表現的關連性…… 69
第三節 模式之評鑑…………………………………………………… 74
第五章 結論與建議…………………………………………………… 87
第一節 結論…………………………………………………………… 87
第二節 建議…………………………………………………………… 93
參考文獻 ………………………………………………………………… 96
附錄一  預試問卷:諮商員角色外行為表現評量問卷
主任填寫】………………………………………………… 109
附錄二  預試問卷:人格特質、宗教信仰與自我效能評量表
【專任輔導教師填寫】……………………………………… 112
附錄三  預試問卷:諮商員角色內行為表現評量問卷
【學生填寫】………………………………………………… 121
附錄四  正式問卷:諮商員角色外行為表現評量問卷
【主任填寫】………………………………………………… 124
附錄五  正式問卷:人格特質、宗教信仰與自我效能評量表
【專任輔導教師填寫】……………………………………… 127
附錄六  正式問卷:諮商員角色內行為表現評量問卷
【學生填寫】………………………………………………… 134
附錄七 承蒙以下學者專家指導研究問卷 ………………………… 137
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