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研究生:郭怡成
研究生(外文):Yi-Cherng Kuo
論文名稱:製造業建置PLM系統關鍵成功因素之研究
論文名稱(外文):A Study of Critical Success Factors on the Implementation of PLM System in Manufacturing Industry
指導教授:陳文生陳文生引用關係
指導教授(外文):Wen-Sung Chen
學位類別:碩士
校院名稱:國立高雄第一科技大學
系所名稱:資訊管理所
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2006
畢業學年度:94
語文別:中文
論文頁數:151
中文關鍵詞:產品生命週期管理(PLM)電腦輔助製造(CAM)電腦輔助工程(CAE)關鍵成它]素(CSF)協同產品商務(CPC)
外文關鍵詞:Product Lifecycle Management(PLM)Computer-Ai
相關次數:
  • 被引用被引用:3
  • 點閱點閱:714
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
摘要
本研究以製造業建置產品生命週期管理系統(Product Lifecycle Management,
PLM)之關鍵成它]素為探討主題,採質性研究的深入訪談方法來收集資料,對
同為製造業且已導入PLM 系統之五家公司進行研究,其包括一家半導體公司、兩
家液晶產業公司、一家電子組裝業及一家航太工業公司為研究對象。受訪對象包
括個案公司建置PLM 系統相關人員、系統供應商及協助導入之管理顧問公司之顧
問,共計訪談對象13 名。
本研究相關之文獻探討包括PLM 解決方案、PLM 系統導入及資訊系統創新採
用的影響因素等,並據以推導建置PLM 系統關鍵成它]素之11 個命題,並針對
命題進行個案命題分析。本研究依推導之個案命題分析後,發現製造業建置PLM
系統之關鍵成它]素如下:
一、企業面臨產業競爭環境的因應對策。
二、企業規模與跨國性的營運方式。
三、企業願景與高階主管的支持。
四、員工的再教育與企業的再造。
五、PLM 系統與舊有系統間的相容性。
六、PLM 系統的整合與未來發展能力。
七、PLM 系統供應商的專業能力與所提供的服務。
八、管理顧問公司對企業營運的瞭解與規劃。
ABSTRACT
This study will discover the successful factors of implementing Product Lifecycle
Management (PLM) system in manufacturing industry. We adopt deep interviews with
candidates and collect data from five companies in manufacturing industry, including
one semiconductor company, two LCD companies, one electronics assembly company,
and one aerospace industrial company. There are 13 interviewees distributing in the
candidates employees setup PLM system, system providers, and implementing
consultants.
The literature review in this study includes PLM solutions, PLM introduction and
the factors affecting adoption of IS innovation. This study proposes eleven propositions
to the critical success factors of implementing PLM system based on the literature
review. This study also analyzes each proposition by case study of the five companies.
In this study, we find out the key successful factors for manufacturing industry
implementing PLM system are:
1. Coping strategy for facing the competitive environments.
2. Company scales and the operations across-the-borders.
3. Visions and high level management supports
4. Employees re-education and enterprise re-engineering.
5. Compatibility of PLM system and legacy systems.
6. Integration and future development of PLM system.
7. Expertise and services quality of PLM solution providers.
8. The consulting company''s familiarity of enterprise operation and planning
目錄
摘要.............................................................................................................. II
ABSTRACT................................................................................................ III
誌謝.............................................................................................................IV
目錄..............................................................................................................V
圖目錄....................................................................................................... VII
表目錄...................................................................................................... VIII
表目錄...................................................................................................... VIII
壹、 緒論..................................................................................................... 1
一、 研究背景與動機............................................................................................ 1
二、 研究目的........................................................................................................ 3
三、 研究範圍與定義............................................................................................ 3
四、 研究限制........................................................................................................ 4
五、 研究流程........................................................................................................ 4
貳、 文獻探討............................................................................................. 6
一、 PLM 概觀....................................................................................................... 6
(一) PLM 的涵義....................................................................................... 6
(二) PLM 系統的演進............................................................................. 10
(三) PLM 的定義..................................................................................... 13
(四) PLM 系統的架構............................................................................. 17
二、 PLM 解決方案的沿革................................................................................. 25
(一) PLM 產業形成................................................................................. 25
(二) 知識管理和PLM 的關係................................................................ 26
(三) 各廠商PLM 解決方案.................................................................... 30
(四) 未來PLM 之展望............................................................................ 47
三、 PLM 系統的導入......................................................................................... 50
(一) PLM 系統的導入評估..................................................................... 50
(二) PLM 系統的建置效益..................................................................... 51
(三) PLM 系統的導入步驟..................................................................... 52
四、 資訊系統創新採用的影響因素.................................................................. 55
(一) 導入者的環境因素.......................................................................... 55
(二) 導入者的組織因素.......................................................................... 57
(三) 認知的創新特質.............................................................................. 61
VI
(四) 協力單位特質.................................................................................. 64
參、 研究方法...........................................................................................67
一、 研究架構...................................................................................................... 67
二、 研究命題推導.............................................................................................. 70
三、 研究方法與研究設計.................................................................................. 75
四、 個案選取...................................................................................................... 77
五、 資料蒐集與分析.......................................................................................... 77
肆、 個案命題分析...................................................................................79
一、 個案分析進行.............................................................................................. 79
二、 個案公司之描述.......................................................................................... 79
三、 命題分析...................................................................................................... 96
伍、 研究結論與建議.............................................................................121
一、 研究結論.................................................................................................... 121
二、 對實務界之建議........................................................................................ 126
三、 後續研究建議............................................................................................ 129
參考文獻...................................................................................................130
附件一.......................................................................................................138
附件二.......................................................................................................141
VII
圖目錄
圖1-1 產品開發模式演進圖.................................................................2
圖1-2 協同產品商務之企業需求.........................................................2
圖2-1 產品生命週期組成示意圖.........................................................8
圖2-2 PLM 演進示意圖.......................................................................12
圖2-3 PLM 架構階層示意圖...............................................................18
圖2-4 PLM 模型示意圖.......................................................................22
圖2-5 PLM 應用系統示意圖...............................................................23
圖3-1 本研究變數構面的架構...........................................................69
圖5-1 修正後的研究模型.................................................................126
VIII
表目錄
表2-1 知識管理實務表.......................................................................29
表2-2 PLM 解決方案供應商一覽表...................................................31
表2-3 PLM 解決方案重要廠商之比較表...........................................46
表3-1 研究變項定義整理...................................................................67
表3-2 個案公司一覽表.......................................................................77
表3-3 訪談人員一覽表.......................................................................78
表4-1 個案公司基本資料表...............................................................80
表4-2 命題P01 訪談概況...................................................................96
表4-3 命題P02 訪談概況...................................................................99
表4-4 命題P03 訪談概況.................................................................102
表4-5 命題P04 訪談概況.................................................................104
表4-6 命題P05 訪談概況.................................................................106
表4-7 命題P06 訪談概況.................................................................107
表4-8 命題P07 訪談概況.................................................................109
表4-9 命題P08 訪談概況.................................................................112
表4-10 命題P09 訪談概況...............................................................114
表4-11 命題P10 訪談概況...............................................................116
表4-12 命題P11 訪談概況...............................................................118
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136
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品全生命周期管理與協同產品定義管理兩大領域的領導者,
http://fjt.now.net.cn:7751/www.ugs.com.cn/about_us/press/apr05_04.aspx.
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http://fjt.now.net.cn:7751/www.ugs.com.cn/about_us/success/teamcenter/index.aspx.
14. UGS, Teamcenter 產品介紹,
http://fjt.now.net.cn:7751/www.ugs.com.cn/products/teamcenter/index.aspx.
15. 電子工程專輯, 亞洲生命周期管理PLM 市場蓬勃發展年複合成長 18%,
http://www.eettaiwan.com/ART_8800351226_480202_355fab7d.HTM.
16. 電子工程專輯, 製造商關注新品開發 產品生命周期管理軟體行情看漲,
http://www.eettaiwan.com/ART_8800362937_876045_c1f161d9.HTM.
17. 昇陽公司, 何謂『PLM 解決方案』?,
http://64.233.167.104/search?q=cache:sADEjjUADC8J:cadcam.sti.com.tw/+PLM&
hl=zh-TW&lr=lang_zh-TW.
18. 洪夢霜, PLM 廠商力拱環保法規解決方案,
137
http://taiwan.cnet.com/news/software/0,2000064574,20094413,00.htm.
19. 洪夢霜, IBM 轉向電子製造業推銷PLM,
http://taiwan.cnet.com/news/software/0,2000064574,20098178,00.htm.
20. 鍾翠玲, PLM 走向支援網路服務,
http://taiwan.cnet.com/news/software/0,2000064574,20088251,00.htm.
21. 鍾翠玲, 模具產業引進PLM 平台加速轉型,
http://taiwan.cnet.com/news/software/0,2000064574,20079081,00.htm.
22. 鍾翠玲, ERP 之後PLM 繼起,
http://taiwan.cnet.com/news/software/0,2000064574,20076363,00.htm.
23. 鍾翠玲, 因應國際環保法規, PLM 廠商提供解決方案,
http://taiwan.cnet.com/news/software/0,2000064574,20090032,00.htm.
24. 曠文溱, 環保法規發酵廠商推無鉛LCD 螢幕,
http://taiwan.cnet.com/news/ce/0,2000062982,20098436,00.htm.
25. 黃振, 成市婺mPLM 系統的關鍵因素,
http://www.ivan.com.tw/magazine2.asp?id=82.
26. 香港貿易發展局, 歐盟設定電器有害物質含量上限,
http://www.tdctrade.com/alert/calert/ceu0518a.htm.
27. 永續產業發展資訊網, 歐盟環保指令集立法現況, http://portal.nccp.org.tw/.
28. 工業技術研究院機械工業研究所, 產品研發管理系統 – PDM,
http://www.mirl.itri.org.tw/rd/automation/eb%2Dcim/PDM/.
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