一、中文部份
[1] 劉益民,“績效評估制度應用之研究-以電子業為例”,國立台灣科技大學管理研究所碩士論文,民國90年。[2] 聯合新聞,2005/10/18
[3] 邱文杰,“施工專案績效指標與機制之建立” ,國立成功大學土木工程研究所碩士論文,民國91年,pp. 1。[4] David I. Cleland & Lewis R. Ireland原著,邱美慧,胡江銘譯,“專案管理 – 策略精論”, 博頡策略顧問股份有限公司,民國93年,p.231
[5] 許士軍,導讀『走向創新時代的組織績效評估』,天下遠見出版股份有限公司,高翠霜譯,度拉克等著,民國89年。
[6] 陳柏村,“高科技企業業務人員專業才能的知識管理機制之探討” ,國立台灣科技大學管理研究所碩士論文,民國91年,pp. 35。[7] Jack Gido & James P. Clements 原著,宋文娟譯,“Successful Project Management,”滄海書局,民國90年。
[8] 羅鎮坤,導讀『關鍵鏈 ─ 突破專案管理的瓶頸』,天下遠見出版股份有限公司,羅嘉穎譯,高德拉特等著,民國91年,p.7。
[9] 林建煌,“策略管理”,智勝文化事業有限公司,民國92年,p.350, 372。
[10] 張謙允,“室內設計專案管理系統之研究”,私立中原大學室內設計學系碩士論文,民國92年,p. 38。
[11] Leslie W. Rue & Lloyd L. Byars原著,許是群譯,“管理學 ─ 又名:企業管理”,前程企管公司,民80年,p.510.
[12] 楊建民,“行政機關生產力之研究 ─ 指標建構與衡量方法的探討”,國立政治大學公共行政研究所碩士論文,民76年。[13] 黃建銘,“組織績效指標的運用與管理意涵 ─ 英國經驗談”,人力發展月刊,第66期,pp.52-62。[14] 洪明洲,“管理 ─ 個案、理論、辯證”,華彩軟體股份有限公司,民 88 年,p.164。
[15] 古秋雄,“台灣大型營造業經營策略之研究 ─ 以個案公司為例”,國立政治大學企業管理研究所碩士論文,民89年。[16] 范光懿,“談營造業成本控制”,營造天下,第24期,民國86年,pp.27-36。[17] 黃价成,“時程管理體系整合做法”,國立成功大學土木工程研究所碩士論文,民國89年。[18] 潘俊明,“生產與作業管理”,三民書局,民國92年,p.475.
二、英文部分
[19] Project Management Institute, “A guide to the Project Management Body of Knowledge,” Third Edition, Project Management Institute Inc, 2004, pp. 5-11, 20-29, 66-68, 203-205
[20] Gopal Kaput, “IT Project Management Can Succeed! ,” Managing Office Technology, 1997, pp. 22, 42.
[21] Yin, R.K. “Case Study Research: Design and Methods,” Newbury Park Calif., Sag Publications, 1989.
[22] Ralph Curruer Davis, “The Fundamentals of Top Management” Harper, New York, 1951, p.269
[23] William H. Newman, E. Kirby Warren & Andrew R. McGill, “The Process of Management: Strategy, Actions Results,” Prentice Hall, 1987, p.140.
[24] “Project Management Handbook,”Nokia, 2002, p.8.
[25] Thomas J. Peters, “In Search of Excellence: Lessons from America’s Best-Run Companies,” Harper & Row, New York, 1982.
[26] J. L. Whitten & L. D. Bentley, “Systems Analysis & Design Methods, 4th edition, ” Mirror/Mosby College, 1998
[27] Itzak Wirth, “Project Management in the Performing Art,” Proceedings, Project Management Institute, 25th Annual Seminar, Canada, 1994, pp.636-637.
[28] “Manage Services for 3G Telecom Operations,” L. M. Ericsson, 2000, p.5.
[29] “ASQ Handbook,” America Society for Quality, 1999, pp. 13-14.
[30] K. Forsberg, H. Mooz, & H. Cotterman, “Visualizing Project Management – A Model for Business and Technical Success”, John Wiley & Sons, 2000, p75-277.
[31] Brucc T. Barkley & James H. Saylor, “Customer – Driven Project Management”, McGraw- Hill Inc, 1994
[32] Erik W. Larson & David H. Gobeli, “Significance of Project Management Structure on Development Success”, IEEE Transactions on Engineering Management, vol. 36, 2/May, 1989, pp.119-125.
[33] “How Xerox Speeds Up the Birth of New Products”, Business Week, 19/March, 1984, p.58.
[34] Erik W. Larson & David H. Gobeli, “Matrix Management: Contradictions and Insights,” California Management Review, 1987, pp.126-128.
[35] Erik W. Larson & David H. Gobeli, “Organizing for Product Development Projects,” Journal of Product Innovation Management, vol.5 1988, pp.180-190.
[36] Fremont E. Kast & James E. Rosenzweig “Organization and Management: A Systems and Contingency Approach,” McGraw-Hill Book Co., New York, 1979.
[37] F. Tesoro & J. Tootson, “Implementing Global Performance Measurement Systems – A Cookbook Approach,” Jossey-Bass/Pfeiffer, San Francisco, 2000.
[38] Henry Fayol, “General and Industrial Management,” Pitman, London, 1949, p.6.
[39] Meyer, C. “How the Right Measures Help Teams Excel,” Harvard Business Review, Vol. 72, No.3, 1994, pp.95-103.
[40] D. J. Goodman, “Wireless Personal Communications Systems,” Addison-Wesley, MA, 1997.
[41] Jeffery Bannister, Paul Mather & Sebastian Coope, ”Convergence Technologies for 3G Networks,” Joh Wiley & Sons, Ltd, 2004. pp. 2-5, chapter 3, 6, 8, 9.
[42] 3GPP TS23.002, “Network Architecture,” 3GPP, 2006, p21, 28.
[43] 3GPP TS29.232, “Media Gateway Controller (MGC) - Media Gateway (MGW) interface; Stage 3,” 3GPP, 2006, p41.
[44] Erling S. Anderson & Sven Arne Jessen, “Project Evaluation Scheme: A Tool for Evaluating Project Status and Predicting Project Results,” International Project Management Journal, vol.6, 2000, pp.68-69.
[45] A. B. Badiru & P. S. Pulat, “Comprehensive Project Management: Integrating Optimization Models, Management Principles and Computers,” Prentice Hall PTR, New Jersey, 1998.
[46] Harold J. McNeil & Kenneth O. Hartley, “Project Planning and Performance,” Project Management Journal, March, 1986, p.36.
[47] Robert K. Duke & Douglas R. Mitchell, “Project Management at Flour Utah, Inc” Project Management Quarterly, vol.3, no.3, Sept, 1977, p.33.
[48] Stephen R. Thomas, Richard I. Trucker & William R. Kelly, “Compass: An Assessment Tool for Improving Project Team Communications,” Project Management Journal, Dec, 1999, vol.10, no.4, pp.15-23.
[49] J. B. Quinn & F. G. Hilmer, “Strategic Outsourcing,” Sloan Management Review, 35, summer, 1994, pp.19-31.
[50] W. R. King & D .I. Cleland, “Strategic Planning and Management Handbook,” New York: Van Nostrand Reinhold, 1986, pp. 252-264.
[51] Raykun R. Tan, “Success Criteria and Success Factors for External Technology Transfer Projects,” Project Management Journal, June, 1986, pp.45-55.
[52] Jeffery K. Pinto, “The Future of Project management,” The Project Management Institute Project Management Handbook, San Francisco: Jossey-Bass, 1988, chap.25.
[53] 3GPP TS25.933, “IP Transport in UTRAN,” 3GPP, 2006.
[54] Peter Drucker, Management Tasks, Responsibilities Practices,” Harper & Row, New York, 1973.
[55] Robert Simons, “Performance Measurement & Control Systems for Implementing Strategy Text & Cases,” Prentice Hall, New Jersey, 2000.
[56] 3GPP TS23.060, “GPRS Service Description; Stage 2,” 3GPP, 2006.