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研究生:黃景楹
研究生(外文):Ching-Ying Huang
論文名稱:產品屬性、產品涉入與熟悉度及創新特質對購買意願之影響:以數位攝影機為例
論文名稱(外文):THE INFLUENCES OF PRODUCT CHARACTER, INVOLVEMENT, FAMILIARITY AND ADOPTION ON PURCHASE INTENTIONS:EXEMPLIFIED BY DIGITAL VIDEO CAMERA
指導教授:廖淑伶廖淑伶引用關係
學位類別:碩士
校院名稱:元智大學
系所名稱:管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2006
畢業學年度:94
語文別:中文
論文頁數:127
中文關鍵詞:產品屬性產品涉入產品熟悉度創新採用購買意願
外文關鍵詞:product characterinvolvementfamiliarityadoptionpurchase intention
相關次數:
  • 被引用被引用:4
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:7
數位攝影機產品的功能及特性複雜且價格昂貴,市場推陳出新變動快、競爭激烈且規格不確定性高。這些趨勢的發展,使得消費者在購買數位攝影機產品時面臨了相當大的風險。面對數位攝影機有高度的消費風險時,消費者的購買意願理應與一般的消費性商品有顯著的不同,不同的消費者對產品屬性的熟悉度、重視度、涉入程度及創新採用時機是否導致了不同的購買意願,是本研究探討的目的。
藉由將產品屬性分開詢問的方式與選擇9項產品屬性一一標示規格及同列詢問購買意願的方式,編製實驗探索性的數位攝影機問卷,經研究發現消費者對數位攝影機產品屬性的重視度與購買意願呈低度相關,即以單純分散的個別屬性無法調查出消費者的購買意願。其次;消費者對一起並列的產品組合規格屬性重視度越高其購買該品牌產品的意願越高。最後為對數位攝影機產品組合詳列規格屬性的購買意願會顯著高於單純以文字敘述之產品屬性的購買意願。
從上述的研究結果,簡言之;對於功能複雜的商品如數位攝影機,消費者於購買時不會從分散的個別屬性分別的考慮是否購買,而且對於沒有規格的功能屬性,消費者實際上是無法判斷重不重要,當消費者無法判斷產品屬性是不是重要時,這類無規格產品屬性調查的結果無法反映消費者的需求。
Function and characteristic of digital video camera are complicated and expensive, due market expanding trend to influence product variable.
They bring consumer face with potential risk during to buy digital video camera products. Confront digital video camera products have high expend risk, purchase intentions of consumers will have eminent different with common consume products. So, familiarity, importance, involvement and adoption will affect different group consumers’ purchase intentions, they are study points.

Inquiry method through product character, then select 9 products specification item by item listed on same row to inquiry purchase intentions, as questionnaire of digital video camera. After inquisition, is low relation between consumer purchase intentions and text character, then inquiry by simple and disperse text character is cannot found out consumer intention. The next, is listed in same abreast and is considered a high importance compose product character will have high purchase intention for consumer. Final, the purchase intentions have listed detail product character higher than description by text character only.

Summarily of above research result, for function complicated products like digital video camera, while consumer will not follow disperse character to consider if purchase or not. Actually consumer cannot estimate if important or not for haven’t specification function character, while consumer cannot estimate this product character is important or not, the inquiry without specification product character can not reflect consumer requirement.
書名頁 .................................................. i
論文口試委員審定書.......................................ii
授權書................................................. iii
中文摘要 ............................................... iv
英文摘要.................................................vi
誌謝 ................................................. viii
目錄.................................................... ix
表目錄 ..................................................xi
圖目錄................................................. xiv

第一章 緒論
第一節 研究背景與動機...................................1
第二節 研究目的.........................................2
第三節 研究流程.........................................3

第二章 文獻探討
第一節 數位攝影機(DVC)全球市場介紹....................4
第二節 創新概念.........................................7
第三節 產品屬性理論....................................12
第四節 產品涉入理論....................................14

第三章 研究方法
第一節 研究架構與假設..................................18
第二節 研究變數........................................21
第三節 問卷設計........................................24
第四節 抽樣設計........................................25
第五節 資料處理與分析方法..............................26

第四章 資料分析
第一節 樣本之基本特性分析..............................28
第二節 信度分析(Reliability analysis)................34
第三節 各項假說之檢定分析 ...............................35
第四節 其他分析.........................................101
第五節 結果整理與討論...................................109

第五章 研究結論與建議
第一節 研究結論.......................................112
第二節 研究建議.......................................114
第三節 研究限制.........................................116
第四節 未來研究方向與建議...............................117

參考文獻................................................118

附錄一 問卷.............................................122
一、中文文獻
1.吳明隆(2005),《SPSS統計應用學習實務—問卷分析與應用統計》,第二版,知城數位科技。
2.林文樹(2004),「個人電腦消費者之涉入程度研究」,碩士論文,國立嘉義大學管理研究所。
3.林亮德(2000),「消費者創新產品之採用行為與產品屬性評估之研究―以數位影音光碟機(DVD)為例」,碩士論文,國立中央大學資訊管理研究所。
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5.高榮嶽(2003),「大台北地區消費者對數位攝錄影機(Digital Video Camera) 接受意願之研究」,碩士論文,國立交通大學經營管理研究所碩士班。
6.許淑娟(2004),「消費者新產品採用時機之影響因素研究--以數位照相機為例」,碩士論文,大葉大學國際企業管理學系碩士班。
7.黃俊英(1996),《行銷研究--管理與技術》,第五版,華泰書局。
8.劉水深(1984),《產品規格化與策略運用》,台北。

二、英文文獻
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4.Booz, Allen & Hamiltom ( 1982), New Products Management for the 1980s, New York: Booz, Allen & Hamilton Inc.
5.Bowen, Lawrence and Steven H. Chaffer (1974), “ Product Involvement and Pertinent Advertising Appeals, ”Journalism Quarterly, Vol.51, p613-621, 644.
6.Damanpour, F. (1991), “Organizational Innovations: A Meta-Analysis of Effects of Determinants and Moderators”, Academy of Management Journal, 34(3): 555-590.
7.Engel, J. F., and Blackwell R. D. (1982), Consumer Behavior, 4th ed., The Dryden Press, New York.
8.Gobeli, D.H. and Brown J,(1987), “Analyzing Product Innovations”, Research Management, 2nd ed..
9.Holt, K. (1988), “The Role of the User in Product Innovation,” Technovation, Vol. 12, No. 5, 53-56.
10.Houston, M.J., & Rothschild, M. L. (1978), Research frontiers in marketing : Dialogues and directions. Illinois: American Marketing Association
11.Howard, J.A., and Sheth, J.N. (1969), The Theory Of Buyer Behavior, New York: John Wiley and Sons.
12.Kotler, P. (1998), Marketing Management: Analysis, Planning, Implementation and control, 9th ed., New Jersey: Prentice-Hall Inc.
13.Krugman, Herbert E. (1965), “The Impact of Television Advertising Learning Without Involvement”, Public Opinion Quarterly, Vol.29, Fall, 349-356.
14.Lionberger, H. F. (1960), Adoption of News Ideas and Practice, The Iowa State University Press, 5.
15.Mitchell, A. A. (1981), “The Dimensions of Advertisement Involvement”, Advances in Consumer Research, Vol.8, 25-30.
16.Newell, S., & Swan, J. (1995). “Professional associations as important mediators of the innovation process”, Science Communication, 16(4), 371-387.
17.Peter ,Drucker (1985), “Innovation and Entrepreneurship” ,The Entrepreneurial Economy.
18.Richins, Marsha L. and Bloch, Peter H. (1986), “After the New Wears off: The Temporal Context of Product Involvement,” Journal of Consumer Research, Vol.13 (September), 280-285.
19.Robertson, T. S. (1976), “Low-commitment consumer behavior,” Journal of Advertising Research, Vol.16, No.2, pp.19-24.
20.Rogers, Everett M. (1962), Diffusion of Innovations, New York: The Free Press.
21.Rogers, Everett M. (1983), Diffusion of Innovations, 3rd ed. New York: Free Press.
22.Rogers, Everett M. (1995), Diffusion of Innovations, 4th ed. New York: The Free Press.
23.Ryan, B. & Gross, N. C. (1943), “The Diffusion of Hybrid Seed corn in Two Iowa Communities”, Rural Sociology, vol.8, 15-24.
24.Sampson, P. (1970) “Can Consumer Create New Products? ” , Journal of the Market Research Society, Vol. 12, No. 1, 40-52.
25.Sehumpeter, J. A. (1934), The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest and the Business Cycle , Translated by Opie, R. 1912. Reprint. Harvard University Press, Cambridge, Mass.
26.Strutton, H. David and Lumpkin, James. R. (1994), “An Applied Investigation of Rogers and Shoemakers’s Perceived Innovation Attribute Typology When Marketing to Elderly Consumers” , Journal of Applied Business Research, 10(1), Winter: 118-131.
27.Sherif, M., & Cantril, H. (1947). The psychology of ego-involvement, New York: John Wiley & Sons.
28.Trott,P. (1998) , Innovation Management & New Product Development , London: Pitman Publishing.
29.Tushman, M. & Nadler, D. (1986) , “Organizing for Innovation”, California Management Review, Vol. XXVIII, 3, 74-92.
30.Zaichkowsky, Judity Lynne (1985), “Measuring the Involvement Construct”, Journal of Consumer Research, 12(December), 341-352.
31.Zaichkowsky, Judity Lynne (1986), “Conceptualizing Involvement,” Journal of Advertising, 15(2), 4-14.
32.URL:http://cweb.canon.jp/product/dvcamera/index.html?pdc=c-dv
33.URL:http://av.hitachi.co.jp/cam/
34.URL:http://www.jvc.co.jp/dvmain/index.html
35.URL:http://panasonic.jp/dvc/
36.URL:http://www.sony.jp/products/Consumer/handycam/
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