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研究生:黃玉琳
研究生(外文):Yu-Ling Huang
論文名稱:員工壓力、身心狀況、自覺健康及休閒活動之探討-以南部某科學工業園區為例
論文名稱(外文):An investigation of the association of Stress, Physical and Mental health, Perceived health, and Leisure activities among workers: A case study of the Science Park in Southern Taiwan
指導教授:李素幸李素幸引用關係
學位類別:碩士
校院名稱:長榮大學
系所名稱:職業安全與衛生研究所
學門:醫藥衛生學門
學類:公共衛生學類
論文種類:學術論文
論文出版年:2007
畢業學年度:95
語文別:中文
論文頁數:126
中文關鍵詞:高科技產業壓力感受身心狀況自覺健康休閒活動
外文關鍵詞:high-technologystressphysical and mental healthperceived healthleisure activities
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本研究目的為瞭解科學工業園區員工之整體健康分佈情形,採橫斷研究法並利用結構式問卷來收集高科技產業員工個人特質、壓力感受、身心狀況、自覺健康及生活休閒活動等相關資料。研究群體包含2,073位來自積體電路(872位)、光電(739位)、通訊(132位)、生物科技(234位)及精密機械(96位)等五大產業之員工。
主要發現如下:(1)高科技產業員工壓力感受調查中以來自「工作環境」之壓力感受為最高,其次為「自己本身」。其中,又以積體電路產業顯著高於其它產業;探討與自覺健康間之關係,發現壓力感受與自覺健康間呈現負相關(p<.0001)。(2)身心狀況中,每週至少出現1次的症狀,以肩部酸痛(35.1%)為最常見,其次各為頸部酸痛(34.0%)、工作常用肌肉不適(30.0%)、眼睛乾癢(24.9%)及全身多處肌肉不適(24.9%)等;(3)高科技產業員工肌肉骨骼系統傷害中,以酸痛為最普遍之症狀,其中又以肩膀(65.9%)、脖子(60.3%)及下背或腰部(50.1%)等部位最盛行;(4)高科技產業員工表示工作上接觸特別環境或物質以噪音(45%)為最多;各產業中又以積體電路產業員工為最多(15.5%),且相對於生物科技產業員工,發現其造成聽力不佳之OR值為3.31(95%CI = 1.65-6.65)。(5)高科技產業員工最常從事生活休閒活動多為靜態,依序為看電視、聊天、上網等休閒活動。每週至少從事3次以上「宗教活動」、「靜坐/打坐」、「打籃球」或「撞球」休閒活動者,其壓力感受較偶而、從未從事者低。
管理階層應重視員工的工作壓力問題並建立有效之減低壓力策略,以促進員工之身心健康。
The purpose of this study was to investigate the overall health of the workers of a science park. By using cross-sectional study, a series of structured questionnaire was applied to measure physical and mental health, perceived health, stress and personal leisure activities. A total of 2,073 samples was collected including workers from the occupations of semiconductor (n = 872), photoelectron (n = 739), communication (n = 132), biotechnology (n = 234), and precision machinery (n = 96).
The important findings were listed as follows: A). Work environment was identified as the main stressor, followed by self-generated stress. Semiconductor workers perceived the highest level of stress among all types of workers. Significant differences were found between stress and perceived health condition (p<.0001). B.) For self-reported physical and mental complaints, neck and shoulder pains were reported as the most common problems with 35.1% and 34% respectively. C). The report of muscles and bones indicated that the highest prevalence of discomfort were shoulders (65.9%), neck (60.3%), and lower back (50.1%) accordingly. D.) Forty-five percent of high-tech workers considered noise as the potential harm in their work environment. Compared to the workers of biotechnology, the odds ratio of hearing loss complaint among the semiconductor workers was 3.31 folds. E.) The leisure activity of the high-tech workers tends to be more sedentary, e.g., watching TV, chattering, browsing website etc. Workers who participate in the activities such as, religion, meditation, basketball and billiards for more than three times a week perceived less stress than those of non-participants.
Managers should notice the significance of stress and health complaints in Science Park. Effective control strategies specially related to stress should be developed for promotion of health and welfare among these science park workers.
摘要…………………………………………………………i
Abstract……………………………………………………ii
誌謝…………………………………………………………iv
目錄…………………………………………………………v
表目錄………………………………………………………viii
圖目錄………………………………………………………x
第一章 緒論
第一節 研究動機…………………………………………1
第二節 研究目的…………………………………………3
第三節 研究流程…………………………………………4
第二章 文獻探討
第一節 產業類型介紹
壹、積體電路產業概述……………………………………5
貳、光電產業概述…………………………………………6
參、通訊產業概述…………………………………………6
肆、生物科技產業概述……………………………………6
伍、精密機械產業概述……………………………………7
第二節 壓力之概念
壹、壓力之定義……………………………………………7
貳、壓力相關理論模式……………………………………9
參、壓力之來源……………………………………………13
第三節 壓力之影響
壹、壓力對個體之影響……………………………………14
貳、工作壓力對組織之影響………………………………15
參、國內、外工作壓力相關因素之研究…………………16
第三章 研究方法
第一節 研究分析架構……………………………………20
第二節 名詞界定…………………………………………21
第三節 研究問題…………………………………………23
第四節 研究對象之收集…………………………………23
第五節 研究工具…………………………………………24
第六節 資料處理與統計分析……………………………27
第四章 研究結果
第一節 問卷之信效度分析………………………………29
第二節 描述性分析………………………………………31
第三節 產業別與個人背景變項、壓力感受、身心狀況、自覺健康及生活休閒活動分佈情形……………………………………34
第四節 個人背景資料與壓力感受、身心狀況、自覺健康及生活休閒活動間的關係………………………………………………40
第五節 工作特性與壓力感受、身心狀況、自覺健康及生活休閒活動間的關係……………………………………………………44
第六節 壓力感受、身心狀況、自覺健康及生活休閒活動間之相關檢定……………………………………………………………49
第五章 討論
第一節 壓力感受……………………………………………56
第二節 身心狀況……………………………………………62
第三節 自覺健康……………………………………………65
第四節 生活休閒活動………………………………………67
第五節 研究限制……………………………………………69
第六章 結論與建議…………………………………………70
參考文獻…………………………………………………………74
附錄 【身心健康促進問卷調查】

表 目 錄
表1 壓力之定義 8
表2 國內、外工作壓力相關因素之研究 16
表3 壓力感受量表信度分析 92
表4 自覺健康自評量表信度分析 93
表5 自覺健康自評量表效度分析 94
表6 受測者個人特質資料描述 95
表7 受測者壓力來源感受之平均數、標準差 96
表8 受測者身心狀況分佈情形 97
表9 受測者肌肉骨骼不適部位及程度之分佈情形 100
表10 受測者肌肉骨骼不適部位之排序 100
表11 受測者肌肉骨骼健康情形 101
表12 受測者自覺健康狀況之分佈情形 102
表13 受測者生活休閒活動之分佈情形 103
表14 各產業員工個人特質分佈情形 105
表15 各產業員工壓力來源感受之平均數、標準差 107
表16 各產業女性員工經期健康狀況之分佈情形 108
表17 各產業員工肌肉骨骼健康之情形 109
表18 各產業員工自覺健康狀況之平均數、標準差 110
表19 各產業員工最常從事之活動項目前十名 111
表20 不同性別員工之壓力感受分析表 112
表21 不同年齡層員工之壓力感受分析表 112
表22 不同婚姻狀況員工之壓力感受分析表 113
表23 不同教育程度員工之壓力感受分析表 114
表24 不同性別員工之自覺健康狀況分析表 115
表25 不同年齡層員工之自覺健康狀況分析表 115
表26 不同婚姻狀況員工之自覺健康狀況分析表 116
表27 不同教育程度員工之自覺健康狀況分析表 117
表28 不同工作職稱員工之壓力感受分析表 118
表29 不同工作年資員工之壓力感受分析表 118
表30 工作職稱與身心狀況異常發生危險之相對指標 119
表31 工作年資與身心狀況異常發生危險之相對指標 120
表32 不同工作職稱員工之自覺健康狀況分析表 121
表33 不同工作年資員工之自覺健康狀況分析表 121
表34 各壓力來源感受與自覺健康狀況之相關性分析 122
表35 比較從事不同頻率之休閒活動者壓力感受分佈情形 123
表36 比較有無肌肉骨骼不適情形員工之自覺健康狀況分析表 126

圖 目 錄
圖1 以反應為主的壓力模式 9
圖2 以刺激為主的壓力模式 11
圖3 以互動為主的壓力模式 12
圖4 研究分析架構圖 21
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