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研究生:蔡俊偉
研究生(外文):Tsai Chun Wei
論文名稱:不當監督與國家文化對組織公民行為之影響探討-以外籍勞工為例
論文名稱(外文):The Effect of Abusive Supervision and National Culture on Organizational Citizenship Behavior: Using Foreign Labors as Exampe
指導教授:吳孟玲吳孟玲引用關係
指導教授(外文):Wu Meng Ling
學位類別:碩士
校院名稱:大葉大學
系所名稱:國際企業管理學系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2004
畢業學年度:95
語文別:中文
論文頁數:57
中文關鍵詞:主管不當監督行為組織正義國家文化組織公民行為
相關次數:
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  • 收藏至我的研究室書目清單書目收藏:9
過去研究學者主張當員工知覺主管不當監督行為時,可能降低其組織正義知覺,進而影響組織公民行為之表現,然而此關係亦可能會受到國家文化與性別之影響。因此本研究將檢視(1)主管不當監督行為與性別之交互效果對員工組織正義以及組織公民行為之影響,(2)主管不當監督行為與國家文化之交互效果對員工組織正義以及組織公民行為之影響。
本研究以台灣之53家製造業的菲律賓或泰國籍員工為研究對象,各發放700份問卷,有效回收問卷分別為230份及480份。將資料分析結果整理如下:1﹑組織正義為主管不當監督行為與性別之交互作用與組織公民行為之中介變項。2﹑組織正義為主管不當監督行為與國家文化之交互作用與組織公民行為之中介變項。最後,本研究亦對研究意涵與管理意涵及未來之研究建議提出探討。
中文摘要 ..................... iii
英文摘要 ..................... iv
誌謝辭  ..................... v
內容目錄 ..................... vi
表目錄  ..................... viii
圖目錄  ..................... ix
第一章  緒論................... 1
第二章  文獻回顧................. 3
  第一節  組織正義............... 3
  第二節  不當監督行為............. 3
  第三節  國家文化............... 4
第四節  組織公民行為............. 5
  第五節  不當監督與組織正義.......... 5
  第六節  不當監督與組織公民行為........ 5
  第七節  性別之干擾效果............ 6
  第八節  國家文化之干擾效果.......... 7
  第九節  組織正義與組織公民行為........ 10
第十節 組織正義為不當監督—性別之交互作用與組織公民行為之中介效果......................... 10
第十一節 組織正義為不當監督—國家文化之交互作用與組織公民行為之中介效果....................... 11
第三章  研究方法................. 13
  第一節  研究架構............... 13
  第二節  研究對象............... 14
第三節  問卷設計............... 14
第四節  操作性定義.............. 14
  第五節  分析方法............... 16
第四章  研究結果................. 18
  第一節  敘述統計............... 18
  第二節  相關係數及信度分析.......... 18
  第三節  不當監督、性別、組織正義與組織公民行為之迴歸分析結
果................... 19
  第四節  不當監督、國家文化、組織正義與組織公民行為之迴歸分析結
果.......... ........ 21
第五章  結論與建議................ 28
  第一節  研究結論............... 28
  第二節  干擾效果............... 28
  第三節  干擾—中介效果............ 31
  第四節  研究貢獻............... 32
  第五節  管理意涵............... 32
  第六節  研究建議與限制............ 33
參考文獻 ..................... 35
附錄  研究問卷.................. 50
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