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研究生:方韻婷
研究生(外文):Yun-Ting Fang
論文名稱:國際企業員工職場友誼與工作壓力之關係探討
論文名稱(外文):The Relationship between workplace friendship and work stress in International Business employees
指導教授:蘇奉信蘇奉信引用關係
指導教授(外文):Feng-Hsin Su
學位類別:碩士
校院名稱:大葉大學
系所名稱:國際企業管理學系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2007
畢業學年度:95
語文別:中文
論文頁數:76
中文關鍵詞:職場友誼工作壓力組織文化
外文關鍵詞:workplace friendshipjob st-ressorganization culture
相關次數:
  • 被引用被引用:17
  • 點閱點閱:260
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:7
壓力除了來自日常生活,大多數源自工作面,也就是所謂的工作壓力(job stress),職場友誼包含了一些彼此承諾、密切的接觸,這種關係可能會限制一些個人的決策、行為與自由,因而造成壓力。本研究旨在探討職場友誼與工作壓力兩者間有何關係,並以組織文化作為干擾變數,檢測不同的文化下,職場友誼對工作壓力之影響有顯著差異存在,研究收集279位受測者的問卷調查,結果發現不同程度的職場友誼與工作壓力影響不同,高度職場友誼與工作壓力有負向關係;中度職場友誼與工作壓力無顯著關係;低度職場友誼與工作壓力有正向關係。另外,組織文化是兩者的干擾變數,研究建議管理者要注意組織中非正式群體的存在與營造員工間的凝聚力。
The stress except comes from the daily life, the majority source from the working surface, is job stress. The workplace friendship has contained some each other pledge, the close contact, this kind of relations possibly can limit some individual decisions-making, behavior and freedom, thus creates the stress. This research is for the purpose of discussing the workplace friendship and the job stress two has what relations, and organizes culture to take the disturbance variable, examines under the different culture, the workplace friendship has to influence the job stress reveals the difference existence, the research is collecting 279 the measuring questionnaire survey.
The result discovery varying degree workplace friendship and the job stress influence is different, Highly workplace friendship and the job stress have the negative direction relations; The moderate workplace friendship and the job stress not reveal the relations; The low workplace friendship and the job stress have the positive relations. Further, the organization culture is two disturbances variables, the research suggested the superintendent should advertence the informal team in organization existence and builds cohesive force between staffs.
中文摘要 ..................... iii
英文摘要 ..................... iv
誌謝辭  ..................... v
內容目錄 ..................... vi
表目錄  ..................... viii
圖目錄  ..................... x
第一章  緒論................... 1
  第一節  研究背景............... 1
  第二節  研究問題與目的............ 3
第二章  文獻探討................. 5
  第一節  工作壓力............... 5
  第二節  職場友誼............... 9
  第三節  職場友誼與工作壓力關係........ 12
第四節 其他影響工作壓力之因素........ 16
第五節 組織文化干擾效果........... 17
第三章  研究方法................. 21
第一節  研究架構............... 21
第二節  研究假設............... 22
第三節 樣本與資料蒐集方法.......... 26
第四節 操作型定義與衡量........... 26
第五節  資料分析方法............. 28
第六節 信度分析............... 30
第四章 研究結果................. 35
第一節 基本人口統計資料........... 35
第二節 工作壓力分析............. 39
第三節 職場友誼分析............. 44
第四節 職場友誼與工作壓力分析........ 46
第五節 組織文化分析............. 49
第五章 結論與建議................ 57
第一節 結論................. 57
第二節 管理意涵............... 61
第三節 研究限制............... 62
第四節 後續研究建議............. 63
參考文獻 ..................... 64
附錄  研究問卷.................. 74
一、中文部份

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藍偉峰 (2003)。領導風格、組織文化、工作滿足與離職傾向之關係研究-以技職院校教師為研究對象。國立成功大學企業管理研究所碩士論文,未出版,台南市。



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