臺灣博碩士論文加值系統

知識管理工具是指一切足以支援知識的建立、知識的儲存和知識傳播的應用工具。知識管理工具的目的不只是管理知識，更可以促進知識程序的進行。利用知識管理工具建立知識管理系統帶來的好處有：第一，使系統開發者較容易建立系統；第二，使知識管理者較容易管理系統；第三，提供建立知識、儲存知識和查詢知識等基本功能；第四，提供系統化的知識管理程序。目前的知識管理工具主要有以下幾類：文件管理系統，檢索、擷取知識之技術，企業入口網站，內容管理系統以及搜索引擎。雖然目前知識管理工具在知識的蒐集、儲存與傳播上的用途甚廣，但是對於知識的應用方面，它所能提供的幫助就十分有限。根據專家學者指出，目前知識管理系統，普遍面臨一些共同問題，包括有：第一，缺乏一個系統化的方法來整合知識管理的各項程序；第二，無法能同時表達陳述性知識與程序性知識並提供管理和推理之能力；第三，知識管理系統必須具有支援更新的能力，因為知識是不斷地改變與創新的；第四，資訊超載的情況讓知識工作者不容易找到真正所需的知識，因此必須提供具語意基礎的知識搜尋機制以易於找到適合的資訊；第五，知識工作者之間必須對於所處理的問題與知識有共同的瞭解與認知，才能共享知識與相互操作。本論文將應用KMKE知識工程方法來開發系統化之知識管理工具，包含知識模型、知識驗證、知識儲存與知識查詢，以減輕目前知識管理系統在知識利用上遭遇之問題。

第一章 緒論
1.1 簡介
1.2 研究目的
1.3 研究方法
1.4 論文架構
第二章 相關研究
第三章 方法: A Knowledge Engineering Approach to Knowledge Management
3.1 Knowledge Modeling
3.2 Knowledge Verification
3.3 knowledge Storage
3.4 knowledge Querying
第四章 系統設計之目標與問題
4.1 設計目標一：彈性和效率
4.2 設計目標二：知識推理能力
4.3 設計問題一：如何使系統架構具有彈性和擴充性
4.4 設計問題二：如何更新使用者介面
4.5 設計問題三：如何有效率且有彈性的存取資料庫
4.6 設計問題四：如何整合JAVA 與CLIPS language
第五章 系統設計之過程
5.1 系統需求分析
5.2 系統分析
5.3 系統設計
5.3.1 Presentation Layer之設計
5.3.2 使用者介面的更新機制
5.3.3 Layer間之互動機制
5.4 系統實作
第六章 討論
第七章 結論
第八章 參考文獻

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