臺灣博碩士論文加值系統

隨著知識經濟時代的到來，知識已經逐漸被視為一種策略性的資產，以及創造競爭優勢的主要來源。而當產品、服務的內涵以及生產的程序愈加複雜與專業，企業競爭的基礎也由實體資產逐漸轉向知識資源。知識經濟時代的企業經營特徵，主要顯現知識取代傳統有形的產品與資產，知識將成為企業經營的核心。
最近許多公司在知識管理類型中顯示出興趣，但是大部分的公司從未開始實施他們自己的知識管理專案。然而，要獲致成功的知識管理必須具備的條件很多，而知識管理方法的選擇，則必須要依據知識的類型及組織的核心競爭力與文化來決定，也就是說並不是每一個企業都適合相同的知識管理方法，而且也並不是每一種知識管理方法都具有相同改善績效的效果。
本研究擬探討知識管理類型對於組織經營績效的影響，並探討不同知識管理類型對於績效上是否存在差異。本研究透過問卷方式進行實證研究，利用各樣本知識外顯及內隱導向之不同，對樣本進行集群分析，瞭解知識管理類型與組織經營績效之關連，進而對於企業經營策略提出建言。

第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 3
第三節 研究流程 5
第二章 文獻探討 7
第一節 知識的分類 7
第二節 知識管理 11
第三節 知識管理類型 16
第四節 組織績效 22
第五節 知識管理與經營績效 24
第三章 研究方法 27
第一節 研究架構與研究假設 27
第二節 操作性定義及問卷設計 29
第三節 抽樣與問卷發放 31
第四節 資料分析方法 31
第四章 統計結果分析 35
第一節 樣本敘述 35
第二節 效度檢定 37
第三節 信度檢定 39
第四節 知識管理類型分類 41
第五節 知識管理類型績效比較 46
第六節 產業別知識管理類型績效比較 49
第五章 結論與建議 53
第一節 研究結論 53
第二節 研究意涵與貢獻 55
第三節 研究建議 56
第四節 研究限制 57
參考文獻 59
附 錄 65
表目錄
表2-1 知識管理類型研究整理 19
表3-1 操作性定義 30
表4-1 問卷發放與回收統計 35
表4-2 回收問卷產業別統計 36
表4-3 樣本外顯知識導向、內隱導向與經營績效統計 37
表4-4 各構面因素分析結果 38
表4-5 各構面信度分析結果 40
表4-6 華德法逐次集結係數表 41
表4-7 分群變數在各分群之平均值 43
表4-8 集群結果與產業別之分布 45
表4-9 不同知識管理類型對組織績效ANOVA分析結果 46
表4-10 Scheffe事後檢定 48
表4-11 MANOVA分析表 50
表4-12 Scheffe事後檢定 51
表5-1 研究假設與實證結果對照表 54
圖目錄
圖1-1 研究流程圖 6
圖2-1 SECI流程 10
圖2-2 知識管理類型 21
圖3-1 研究架構圖 27

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