參考文獻
ㄧ、中文部份
王正瑩(民 94),跨國團隊組成、團隊溝通與信任感之研究,國立中山大學人力資源管理研究所碩士論文。
王佳煌、潘中道、郭俊賢、黃瑋瑩、邱怡葳譯(2002),W.Lawrence Neuman,當
代社會研究法:質化與量化途徑,台北:學富文化事業有限公司。
王婷玉(民 92),團隊成員間價值觀契合與個人效能:人際信任的中介效果,國立臺灣大學心理學研究所碩士論文。方鈺如(民 91),人際信任、社會資本與工作滿意度之相關性研究, 國立海洋
大學航運管理系碩士論文。
任金剛(民 85),組織文化、組織氣候及員工效能:一項微觀的探討,國立台灣
大學商學研究所博士論文。
吳芝儀、李奉儒譯(民 88),Patton,M.Q.,質的評鑑與研究,台北:桂冠出版
社。
李青芬、李雅婷、趙慕芬編譯(民 83)Robbins,S.P.,組織行為學,台北:華泰出版社。
沈其泰、黃敏萍、鄭伯壎(民 93),團隊共享心智模式與知識分享行為:成員性
格特質與性格相似性的調節效果。管理學報,21卷,5期,553-570頁。
尚容安譯(民 90),Yin‚R.K.,個案研究法,台北:弘智文化事業。
徐佳璋(民 93),組織公民行為、社會資本與團隊績效關係之研究,國立台灣科
技大學企業管理系碩士論文。
張淑玲(民91)。團隊領導、團隊價值觀對團隊績效之影響。國立中山大學人力資源管理研究所未出版之碩士論文。黃家齊、蔡達人(民 92),團隊多元化與知識分享、知識創造及創新績效,台大
管理論叢,13(2), 233-280。
黃敏萍(民89)。跨功能任務團隊之結構與效能-任務特性與社會系絡之影響。
黃麗莉(民 88),人際和諧與衝突:本土化的理論與研究,台北:桂冠出版社。
黃毅志(民 99),社會資本、社會網絡與階層認同、階層界線。國立政治大學社會學報。第30期,1-42。
趙必孝(1994),國際企業子公司人力資源策略、控制與績效。高雄:中山大學企管所博士論文。劉秀雯(民 93),國際團隊多元性、團隊領導與企業組織環境支援之探討,國立
中山大學人力資源管理研究所碩士論文。
蔡達人(民 90),團隊多元性對知識分享、創造、創新績效之影響-以衝突為中
介變項,東吳大學企業管理學系碩士論文。
蔡岱伶(民 94),國際團隊多元性、衝突與知識分享之探討,國立中山大學人力資源管理研究所碩士論文。
楊中芳、彭泗清(民 90),人際信任的構念化:一個人際關係的觀點。楊中芳主
編:中國人的人際關係、情感與信任,頁371-399,台北:遠流出版社。
楊斌燦(民 87),團隊成員間之衝突與組織公民行為之研究,中國文化大學國際
企業管理研究所未出版博士論文。
孫玲萍(民 93),台灣傳統製造業轉型成功之策略性人力資源管理,國立中山大
學人力資源管理研究所碩士論文。
鄭伯壎(民 84),組織價值觀的上下契合度與組織成員個人的效能。中華心理學刊,37(1), 1-20。Weiss‚J and Hughes,J(2005/march),衝突管理,哈彿商業管理評論,42,台
北:資訊傳真股份有限公司。
二、英文部分
Adler‚N.J.(1997).International dimensions of organizational behavior(3rd ed.).Boston:Thompson.
Adler, P. S. & Kwon, S. W.(2002). Social capital: Prospects for a new concept. Academy of Management Review, 27(1): 17-40.
Amason‚Allen C.(1996).Distinguishing the effects of funcational and dysfunctional conflict on strategic decision making︰Resolving a paradox for top management teams.Academy of Management journal‚39‚123-148.
Ashkanasy‚N.M.(2003).Emotion in organizations:A multilevel perspective.
In F.Dansereau‚& F.J.Yammarino(Eds.)‚Research in multi-level issues
In organixational behavior and strategy(Vol.2,pp.9-54).Oxford‚U.K.:Elsevier Science.
Ashkanasy, N. M. & Daus, S. C. (2005). Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated. Journal of Organization Behavior, 25, 441-452.
Asanuma, B.(1985). The organization of parts purchases in the Japanese automotive industry. Japanese Economic Studies, XIII(Summer):32-78
Arthur, J.B. (1994), Effects of human resource systems on manufacturing performane and turnover, Academy of Management Journal, 37 June, 670-687.
Baba, L. M., Gluesing, J., Ratner, H., & Wanger, H. K. (2004). The contexts of knowing: Natural history of a globally distributed team. Journal of Organization Behavior, 25, 547-587.
Barczak, G. & McDonoughⅢ, F. E.(2003). Leading global product development teams. Research Technology Management, 46(6), 14-18.
Bell, B. S., & Kozlowski, S. W.(2002). A typology of virtual teams: implications of effective leadership. Group and Organization Management, 27(1), 14-49.
Berscheid, E., & Walster, H. (1978). Interpersonal attraction. Reading, MS: Addison-Wesley.
Bettenhausen, Kenneth, & Murnighan, J. K. (1985). The emergence of norms in competitive decision-making groups. Administrative Science Quarterly, 30, 350-372.
Byrne, D. (1971). The attraction paradigm. New York: Academic Press.
Bourdieu, P. (1985). The forms of capital. In J. G. Richardson (Ed.), Handbook of theory and research for the sociology of education: 241-258. New York: Greenwood.
Bostrom, P. G.(1989). Successful application of communication techniques to improve the systems development process. Information & Management, 16, 279-295.
Borisoff. D., & Victor, D. A. (1998). Conflict management: A communication skills approach. Boston, MA : Allyn & Bacon.
Brett, Jeanne M. (1991). Negotiating group decisions. Negotiation journal, 7, 291-310.
Burt, RS, JE Jannotta, and JT Mahoney. (1998). "Personality correlates of structural holes." Social Networks, 20: 63-87.
Campell, J., Dunnette, M.D., Lawler, E.E., & Weick, K.E.(1970). Managerial behavior, performance, and effectiveness, New York: McGraw-Hill.
Coser, L. A. (1956). The functions of social conflict. Glencoe, IL: The Free Press.
Cummings, N. J. (2004). Work groups, structural diversity, and knowledge sharing in a global organization. Management Science, 50(3), 105-120.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston, Mass: Harvard Business School Press.
Davison, S., & Ward, K.(1999). Leading international teams. London: McGraw-Hill.
De Dreu, C. K. W., & Van Vianen, A. E. M.(2001). Managing relationship conflict and the effectiveness of organizational teams. Journal of Organization Behavior, 22, 309-328.
De Jong, Rendel D.(2003). Global teams. Personnel Psychology, 56(1), 251-254.
Devereaux, M., & Johansen, R., (1994). Global work: Bridging distance, culture, and time. San Francisco: Jossey-Bass.
DiStefano, J. J. & Maznevski, M. L. (2000). Creating value with diverse teams in global management. Organizational Dynamics, 29(1), 45-63.
Druskat, V. U., & Wolff, S. B. (2001a). Building the emotional intelligence of groups. Harvard Business Review, 79, 81-90.
Druskat, V. U., & Wolff, S. B. (2001b). Group emotional intelligence and its influence in group effetiveness. In C. Cherniss, & D. Goleman (Eds), The emotional intelligent workplace: How to select for, measure and improve emotional intelligence in individuals, groups, and organizations (pp.132-155). San Francisco: Jossey-Bass.
Eisenhardt, K., Kahwajy, J., & Bourgeois, L. (1997). Conflict ans strategic choice: How top management teams disagree. Conflict Management Review, 39, 42-62.
George, J.M. (2002). Affect regulation in groups and teams. In R. G. Lord, R. J. Klimoski, & R. Kanfer (Eds), Emotions in the workplace: Understanding the structure and role of emotions in organizational behavior (pp.182-217). San Francisco, CA: Jossey-Bass.
Gladstein, D. (1984).A model of task group effectiveness. Administrative Science Quarterly, 29, 499-517.
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam.
Govindarajan, V. & Gupta, A. K. (2001). Building an effective global business team. MIT Sloan Management Review, 42(4), 63-71.
Grant, R. M. (1996). Toward a knowledge-based theory of the firm. Strtegic Management Journal, 17, 109-122.
Guest, D. E. (1995). Human resource management ans performance: A review ans research agenda. The International Jouranl of Human Resource Management, 5, 267-299.
Harvey, M., Novicevic, M. M. & Garrison, G.(2004). Chanllenges to staffing global virtual teams. Human Resource Management Review, 14, 275-294.
Ireland, R. & Hitt, M. (1997). Performance strategies for high-growth entrepreneurial firms’. Frontiers of Entrepreneurship Research: 90-104.
Jackson, S. E. (1992). Team composition in organizational settings: Issues in managing an increasingly diverse workforce. In S. Worchel, W. Wood, & J. A. Simpson (Eds), Group Process and Productivity (pp.136-180). Newbury Park, CA: Sage.
Jehn, K. A. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-282.
Jehn, K. A. (1997). A qualitative analysis of conflict types and dimensions in organizational groups. Administrative Science Quarterly, 42, 530-557.
Jehn, K. A., Northcraft, G. B., & Neale, M. A.(1999). Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44, 741-763.
Jehn, K. A. & Chatman, J. A.(2000). The influence of proportional and perceptural conflict composition on team performance. International Journal of Conflict Management, 11, 56-73.
Jehn, K. A. & Bendersky, Corinne (2003). Intrgroup conflict in organizations: A contingency perspective on the conflict-outcome relationship. Research in Organizational Behavior, 25, 187-242.
Jordan, P. J., & Troth, A. C. (2002). Emotional intelligence and conflict resolution: Implicatioans for human resource development. Advances in developing human resources, 4(1), 62-79.
Jordan, P. J., & Troth, A. C. (2004). Managing emotions during team problem solving: emotional intelligence and conflict resolution. Human Performance,17, 195-218.
Kemper, T. D. (1978). A social interaction theory of emotions. New York: Wiley.
Kluckhohn, F., & Strodtbeck, F.(1961). Variations in value orientations. Evanston, IL: Row, Peterson.
Lagerstrom, K. & Andersson, M. (2003). Creating and shating knowledge within a transnational team: The development of a global business system. Journal of World Business, 38, 84-95.
Maznevski, M. L. & DiStefano, J. J.(2000). Global leaders are team players: Developing global leaders through membership on global teams. Human Resource Mangement, 39(2,3), 195-208.
Marquardt, M. J. & Horvath, L. (2001). Global teams: How top multinationals span boundaries and cultures with high-speed teamwork. Palo Alto, CA: Davies-Black Publishing.
Miler,S.M.(1990).The strategic management of technological R&D-anideal process for the 1990’s,International Journal of Technology Management,5(2),63-153.
McGrath, J. E. (1964), Social Psychology: A Brief Introduction, New York: Holt, Rinehart & Winston.
McLeod, P. L. & Lobel, S. A. (1992). The effects of ethnic diversity in idea generation in small group. Academy of Management Best Paper Proceedings, 227-231.
Mohammed, S. & Angell, C. L. (2004). Surface- and deep-level diversity in workgroups: Examining the moderating effects of team orientation and team process on relationship conflict. Journal of Organizational Behavior, 25, 1015-1039.
Myers, I. B., & McCaulley, M. H.(1986). Manual: A guide to the development and use of the Myers-Briggs Type Indicator. Palo Alto, CA: Consulting Psychologists.
Pearce, J.A., & Ravlin, E.C. (1987). “The design and activation of self-regulating work groups”. Human Relations, 40, 751-782.
Pelled, L, H., Eisenhardt, K. M., & Xin, K. R. (1999). Exploring the black box: An analysis of work group diversity, conflict, and performance. Administrative Science Quarterly, 44, 1-44.
Pinkley, R. (2000). Dimensions of the conflict frame: Disputant interpretationa of conflict. Journal of Applied Psychology, 75, 117-128.
Robbins,S.P.(1994).Management, Prentice-Hall International,Inc,p.549.
Robbins,S.P.(2002).Organizational Behavior.America:Prentice-Hall,Inc,p.335.
Schippers, M. C., Den Hartog, D. N., Koopman, P. L., & Wienk, J. A.(2003). Diversity and team outcomes: the moderating effects of outcome interdependence and group longevity and the mediating effect of reflexivity. Journal of World Business, 38(2), 127-140.
Schweiger, D. M., Atamer, T., & Calori, R. (2003). Transnational project teams and net work: Making the multinational organization more effective. Journal of Organizational Behavior, 24, 779-802.
Simons, T. L., & Peterson, R. S. (2000). Task conflict and relationaship conflict in top management teams: the pivotal role of intragroup trust. Journal of Applied Psychology, 85, 102-111.
Straus, S. G., & Olivera, F. (2000). Knowledge acquisition in virtual teams. Research on Managing Groups and Teams, 3, 257-282.
Solomon, C. M.(1995). Global teams: The ultimate collaboration. Personnel Journal , 74(9) , 49-50.
Snow, C., Snell, S. A., Davison, S. C., and Hambrick, D. C. (1996). Use transnational teams to globalize your company. Organizational Dynamics, 24, 4, 50-68.
Sveiby, K. E. (1997). New organizational wealth: Managing and measuring knowledge-based assets. San Francisco, CA: Berrett-Koehler.
Tajfel, Henri (1978). Differentiation between social groups. New York: Academic Press.
Tjosvold, Dean (1991). Rights and responsibilities of dissent: Cooperative conflict Employee Responsibilities and Rights Journay, 4, 13-23.
Turner, J. (1987). Rediscovering the social group: A social categorization theory. Oxford, U.K.: Blackwell.
Van Knippenberg, D., De Dreu, C. K. W., & Homan, A. C. (2004). Work group diversity and group performance: An integrative model and research agenda. Journal of Applied Psychology , 89(6), 1008-1022.
Venkatraman, N. & Ramanunjam, V. (1986), Measurement of business performance in strategy research: A comparison of approaches, Academy of Management Review, 11(4), 801-814.
Williams, K. Y., & O’Reilly, C. A. (1998). Demography and diversity in organizations: A review of 40 years of research. Research in Organizational Behavior, 20, 77-140.
Wittenbaum, G., & Stasser, G. (1996). Management of information in small groups. In J. Nye, & M. Bower (Eds), What’s social about social cognition? Social cognition research in small groups (pp.3-28). Thousand Oaks, CA: Sage.
Yang, J. & Mossholder, W. K. (2004). Decoupling task and relationship conflict: the role of intragroup emotional processing. Journal of Organizational Behavior, 25, 589-605.
Youndt, M.A., Snell, S.A., Dean, J.W., Jr., & Lepak, D.P. (1996), Human resource management, manufacturing strategy, and firm performance, Academy of Management Journal, 39(4): 836-866.
Xin R. K. and Pelled, H. L. (2003). Supervisor-subordinate conflict and perceptions of leadership behavior: A field study. The Leadership Quarterly, 14, 25-40.