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1.什麼是Web 2.0(2005)。2007年3月10日,取自網址
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17.劉得欣(2000)。臺灣資訊服務業---經營之成功關鍵要素探討。元智大學管理研究所,未出版,桃園。18.蘇伯方(2004)。即時傳訊軟體採用模式之研究。國立中山大學傳播管理研究所碩士論文,未出版,高雄。19.戴久永(2006)。統計原理與運用。台中:滄海書局。
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