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研究生:李淩斌
研究生(外文):Li, Lin-Ping
論文名稱:職場偏差行為與職場友誼關係之研究
論文名稱(外文):The relationship between Workplace Deviance Behavior and Workplace Friendship
指導教授:鍾燕宜鍾燕宜引用關係李右芷
指導教授(外文):Chung, Yen-YiLee, Yow-jyy Joyce
學位類別:碩士
校院名稱:國立臺中技術學院
系所名稱:事業經營研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2007
畢業學年度:95
語文別:中文
論文頁數:63
中文關鍵詞:職場友誼職場偏差自我監控工作滿意
外文關鍵詞:workplace friendshipworkplace deviance behavior
相關次數:
  • 被引用被引用:9
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  • 收藏至我的研究室書目清單書目收藏:3
職場友誼已成為許多學者所關心的焦點。職場友誼不但能提升員工工作效率,更能降低工作壓力。但職場友誼有其優點卻也有風險。職場友誼可能隱藏許多企業者未發現的職場偏差行為。過去研究曾注意,當員工花較多的時間在與同事交際,較容易有職場偏差行為傾向。但兩者關係尚未證實。此外,個體會因自我監控程度不同,表現出不同的行為。而過去研究也發現工作滿意會影響職場友誼。因此本研究目的在檢驗職場偏差行為與職場友誼之關係,並探討自我監控與工作滿意的干擾效果,以釐清變數之間關係。研究樣本包含478位,以紙本問卷與網路問卷同時進行調查。並透過文獻探討將年齡、性別、婚姻、工作任期、學歷為統計上的控制變數。研究結果發現,組織偏差行為、網上閒逛行為與職場友誼呈現相當程度的正相關。自我監控程度對職場偏差行為與職場友誼關係未具干擾。而工作滿意,則對人際偏差行為、組織偏差行為與職場友誼關係有干擾作用。因此最後根據研究結果,本研究將提出討論以及對後續研究與管理上之建議。
Workplace friendship has received increasing attention from scholars. Not only can it promote job effectiveness but it also decreases work stress. However, workplace friendship has advantage, but it’s also has some risks. Workplace friendship may cover some workplace deviance behavior in organization. Research have mentioned that if people spend more time on interaction of personal relationship will have high percent on workplace deviance behavior. But they have not been discussed deeply. Therefore, the purpose of this study is to find out the relationship between workplace deviance behavior and workplace friendship, as well as the moderating effect of self monitoring and job satisfaction. Factors influencing workplace friendship included demographics as control variables in this study. Our finding indicated that organizational deviance and cyberloafing have significant relationship with workplace friendship. And job satisfaction can influence the relationship between workplace deviance behavior and workplace friendship. Finally, implications of these finding and suggestions were discussed.
目錄

第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題 3
第三節 研究問題重要性 4
第四節 研究目的 4
第五節 研究架構 5
第四節 研究限制 6

第二章 文獻回顧 7
第一節 職場偏差行為 7
第二節 職場友誼 9
第三節 職場偏差與職場友誼 10
第四節 自我監控 12
第五節 工作滿意 13
第六節 控制變數 15

第三章 研究方法 16
第一節 研究變數之操作型定義與衡量 16
第二節 研究假設 19
第三節 樣本資料與蒐集 20
第四節 資料分析方法 21
第五節 信度與校度分析 23



第四章 資料分析結果 30
第一節 樣本基本資料分析 30
第二節 描述性統計與相關分析 33
第三節 研究假說之檢驗 38

第五章 結論與建議 47
第一節 結論 47
第二節 建議 50

參考文獻 51

附錄
附錄一 研究問卷 60
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9999泛亞人力銀行http://pj.9999.com.tw/act/p940519/
黃貞貞 (2006)。英國零售商去年因員工偷竊損失15億英鎊,大紀元時報,http://tw.epochtimes.com/bt/5/10/5/n1076370.htm
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