中文部份
1. 九十二年度人事行政研究發展作品,地方政府人事人員領導型態與工作滿足感之研究。
2. 林能白、丘宏昌(1999),服務品質之研究-服務人員人格特質之影響分析與應用,管理學報,16(2): 175-200。3. 張舒涵(2003),大學院校約聘人員人格特質、工作滿意度及離職傾向之研究,中山大學人力資源管理所碩士論文。4. 郭慶科、韓丹、王昭、時勘(2006),人格測驗中題目正反向陳述的效應,心理學報,38(4):626-632。
5. 陳碧宗(2005),國際企業外派員工之人格特質、跨文化訓練、跨文化調適與工作績效關係模式之研究---以美商在台子公司為實證,長榮大學經營管理研究所碩士論文。6. 陳廣明(2003),跨文化訓練實施對台商外派大陸人員於工作適應上之影響,大葉大學國際企業管理學系碩士班碩士論文。7. 黃芳銘(2006),結構方程模式:理論與應用,四版,台北:五南圖書。
8. 楊子毅(2005),教育訓練人員之顧客導向與工作滿意、組織承諾及組織公民行為關係研究,台灣科技大學企業管理系碩士論文。9. 劉鳳娟(2005),組織變革過程中組織公平對工作士氣、組織承諾與工作績效之影響研究,東吳大學國貿所碩士在職專班碩士論文。10. 蔡欣嵐(2000),工作特性、人格特質與工作滿意度之關係-以半導體業為例,中央大學企業管理所碩士論文。11. 鄭彩萍(1999),企業派外人員管理才能缺口、訓練與調適之研究,東吳大學國貿所碩士論文。12. 謝依靜、吳嘉慧(2004),金融服務業顧客關係利益與忠誠度之探討,台灣管理學刊,4(2):225-250。
13. 簡鳳儀(2002),派外人員工作滿意度之預測---以派駐大陸之台灣派外人員為例,中山大學人力資源管理所碩士論文。英文部分
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