臺灣博碩士論文加值系統

本研究對於「動物的存在是否促進人際之間互動」的可能性感到好奇，經過對國內外相關文獻的爬梳整理之後，發現國外對於動物促進人際溝通順利的確有正面影響，而國內的相關研究主要還是將動物視為醫療體系當中的一環，對促進人際互動的功能討論較少。即使國外文獻對此方面已有著墨，但仍較少將焦點於中在語言使用層面來討論，而語言又是人與人互動的主要方式，因此，本研究將從溝通調節理論的觀點著手，討論動物在場且為溝通主題時，溝通雙方對於這樣的溝通情境，其心理層面的經歷，將如何影響溝通語言的使用及溝通行為的轉變。因應此研究目的所發展出來的研究問題有兩個，為「人對動物的說話方式，對人際互動有何功能與意義？」以及「以動物作為溝通中介時，人際互動的模式為何？」

研究場域主要設定在動物醫院當中。獸醫身為接觸動物的第一線，不僅要照顧動物的健康，也必須與飼主進行溝通溝互動。因此，在動物醫院這個以動物為主角的環境當中，獸醫與飼主之間的互動情況及為本研究主要想了解的重點。為了解獸醫與飼主之間的語言使用及溝通行為，本研究使用對話分析研究方法來檢視獸醫與飼主之間的互動狀況，並期盼從中歸類出可遵循的模式。

從大量的資料中，回應到本研究所提出的兩個研究問題，研究發現人對動物說話的主要功能有四個，包括告知訊息、安撫情緒、緩和氣氛、抒解對方壓力。而人際互動模式則有兩個大分類，包括1.語言傳遞的對象為寵物；2.語言傳遞對象為在場他人。在結論的部分，將研究發現結合CAT理論意涵，說明動物對人際互動的影響，並延伸討論，擴大研究發現的運用範圍。

This article is curious about the possibility of “whether the animal promote the interpersonal interaction or not.” After reading the literatures of domestic and overseas, we found that some researches thought animals have positive influence to advance the interpersonal interaction smoothly, but some considers animals just to promote human’s health well. Further, this kind of research less focus on human language, however, language is the primary way for interpersonal interaction. And this research will set about communication accommodation theory to discuss that when animal on hand also for communication subject, the psychological experience of both how to affect the communication language and the behavior in such communication context. And there are two research questions of this article:1.What’s function and the significance of the way human talk to the animal to the interpersonal interaction? 2. what’s interpersonal interaction pattern When to the animal takes the communication intermediary?

Veterinary is the primary research field. Veterinarian as the first line to connect the owner and pets, the interaction between vet and owner is the most important thing we want to know. In order to understand language used and communication behavior between vet and owner, we use the “conversion analysis” to analyze and generalize some pattern may be for everyone to follow.

From the massive materials, responds two research questions which this research institute proposed, first, we found that there are four functions for human talk to animal: information telling, comforts the mood, relaxes the atmosphere, and relieve the pressure. The pattern of interpersonal interaction with animal on hand have two classifications: the transmission object of message is a pet, the transmission object of message are others. In conclusion, we’ll combine research discoveries with CAT to describe the influence of animal to interpersonal interaction, and extends the discussion of how to apply the research discoveries.

第一章、緒論…………………………………………………1
第一節、前言…………………………………………………1
第二節、動物與人類之間……………………………………2
第三節、研究背景介紹………………………………………3
第四節、國內外動物溝通研究的差異………………………9
第五節、研究架構章節介紹…………………………………10
第二章、文獻探討……………………………………………12
第一節、人際溝通………………………………………12
第二節、溝通調節理論…………………………………15
第三節、CAT理論當中的「施惠語言」…………………18
第四節、對動物的溝通型態……………………………23
第五節、研究問題……………………………………………26
第三章、研究方法……………………………………………30
第一節、對話分析方法簡介……………………………30
第二節、研究對象介紹…………………………………31
第三節、資料蒐集及標示方法…………………………31
第四節、研究分析單位…………………………………33
第四章、研究分析與發現……………………………………35
第一節、人對動物說話的主要功能分類………………35
第二節、以動物作為溝通中介時，人際互動的模式…59
第五章、討論與建議…………………………………………92
第一節、研究回顧………………………………………92
第二節、理論的連結與實務的應用……………………94
第三節、第三方溝通之於人際互動的影響……………100
第四節、誰是第三方？？………………………………107
第五節、研究檢討與建議………………………………109
參考書目………………………………………………………112
附錄資料………………………………………………………118

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