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研究生:李達樺
研究生(外文):DaHua Li
論文名稱:團隊領導、團隊行為整合與團隊績效之關聯性探討:以金融單位為例
論文名稱(外文):The Associations among Team Leadership, Team Behavioral Integration, and Team Performance: An Examination of Financial Work Units
指導教授:陳頴峰副教授、林豪傑
學位類別:碩士
校院名稱:樹德科技大學
系所名稱:金融保險研究所
學門:商業及管理學門
學類:財務金融學類
論文種類:學術論文
論文出版年:2007
畢業學年度:95
語文別:中文
論文頁數:88
中文關鍵詞:社會交換理論轉型領導行為整合IPO模式團隊績效
外文關鍵詞:Social Exchange TheoryTransformational LeadershipBehavioral IntegrationInput-Process-Outcome modelTeam Performance
相關次數:
  • 被引用被引用:3
  • 點閱點閱:268
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
面對資訊科技的快速變革與全球化的競爭壓力等因素,團隊成為目前最受歡迎的工作設計方式,因此,學者紛紛從各種角度來探討團隊互動過程,以及團隊互動的影響因素與績效意涵。本研究主要以行為整合這個巨觀的團隊構念為主體,藉由延伸社會交換理論之架構,並且應用團隊運作的IPO模式,探討主管與部屬交換關係及轉型領導,團隊行為整合,以及團隊任務績效與脈絡績效間的關係。
實證方面以金融業工作單位為研究對象,採立意抽樣法進行抽樣,最後共取得87個有效團隊樣本 (包含554位有效個人樣本),並運用結構方程式來驗證變數間的關係。研究結果發現,整體理論模式確實具有良好配適度,同時,變數間顯著的關係也支持本研究所提出的大多數假說。更明確地說:(1)團隊行為整合與團隊任務績效有顯著正相關;(2)主管與部屬交換關係和行為整合有顯著負相關;(3)主管與部屬交換關係和團隊任務績效及團隊公民行為有顯著正相關;(4)團隊行為整合部分中介主管與部屬交換關係對任務績效的影響效果。
本研究對團隊研究具有下列重要意涵:(1)有關行為整合的研究,以往主要集中在高階經營團隊,本研究乃是將此一巨觀構念(meta-construct)延伸至工作團隊的少數研究之ㄧ;(2)目前的團隊研究甚少以金融工作單位為研究對象,本研究透過嚴格的樣本篩選程序(例如:每ㄧ工作單位的有效樣本均必須包含該單位一半以上成員)並運用嚴謹的統計分析方法,對後續針對金融業的研究將有積極意義;(3)本研究同時探討主管與部屬交換關係及轉型領導,更能完整地審視團隊領導的影響。實務上,本研究針對工作團隊的互動,團隊互動的結果,以及影響團隊互動的限制與促進因子等,均有深入之討論,能夠提供企業經營運作之重要參考。最後,針對研究限制與未來研究方向,本研究也提供可行的建議作為繼續延伸的基礎。
Facing dramatic information technology change and globalization competition pressure, the team work becomes the work design way which is the most popular at present. Therefore, the scholars in abundance discuss the team interaction process as well as the team interaction influence factor and achievements from many points of view. This research mainly takes the behavior integration, this meta-construct team concept as the main body, and extends the exchange of the society to construct the theory. And to apply this IPO team operation, to discuss the manager and the subordinate exchanges relationship and transformational leadership, the team behavior integration, as well as the relationship between the Input-Process-Outcome model performance and contextual performance.
This research adopts the purposive sampling method to study financial work units. Finally, this study retrieved 87 effective questionnaires (containing 554 effective personal samples), and the researcher tests the structural model by applying structural equation method (SEM). The results of this research reveal that the whole model really has the standard of GFI. At the same time, the obvious relationship of variables also supports most of this research’s hypotheses. (1)There are positive effects between team behavioral integration and team task performance;(2)There are negative effects between leader-member exchange and behavioral integration;(3)There are positive effects among the relationship of the leader-member exchange, team task performance and organizes the citizen behavior; (4) And there are partial mediating effects on task performance through the relationship of the team behavioral integration and leader-member exchange.
第壹章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第貳章 文獻探討 5
第一節 團隊的意義 5
一、團隊的定義 5
二、團隊與團體的區別 5
第二節 IPO模式 7
第三節 社會交換理論 9
一、交換行為主義 9
二、交換結構主義 9
三、主管與部屬的交換關係 10
四、轉型領導 12
第四節 團隊行為整合 14
一、團隊行為整合的涵意 14
二、一般工作單位與團隊行為整合的關係 16
三、IPO觀點下的團隊行為整合 18
第五節 團隊領導對團隊行為整合的影響 19
第六節 團隊績效 21
一、績效的定義 21
二、組織公民行為 22
第七節 團隊行為整合對團隊績效的影響 24
第八節 團隊領導對團隊績效的影響 25
第九節 團隊行為整合對團隊領導與團隊績效關係的中介效果 27
第參章 研究方法 29
第一節 研究架構 29
第二節 資料來源與抽樣方法 31
第三節 研究假設 33
第四節 操作性定義與測量工具 34
第五節 統計分析方法 42
第肆章 研究發現 45
第一節 評分者間信度 45
第二節 測量模式 46
第三節 相關分析 49
第四節 結構模式 51
第伍章 研究結論 55
第一節 分析結果 55
第二節 研究意涵 58
第三節 研究限制與未來研究方向 60
參考文獻 61
一、中文部份 61
二、英文部分 62
附錄 問卷內容 72
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