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研究生:黎青興
研究生(外文):Thanh-Hung Le
論文名稱:組織正義氣候對知識創造程序與組織績效關係模式之研究:以台灣TFT-LCD產業為例
論文名稱(外文):Justice Climate, Knowledge Creation Process and Organizational Performance: An Empirical Study at Taiwan’s TFT-LCD Industrial Companies
指導教授:林育理林育理引用關係
指導教授(外文):Yu-Li Lin
學位類別:碩士
校院名稱:南台科技大學
系所名稱:企業管理系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2007
畢業學年度:95
語文別:英文
論文頁數:89
中文關鍵詞:組織正義氣候知識創造過程組織績效線性結構模式
外文關鍵詞:Justice climateknowledge creation processorganizational performancestructural equation modeling
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現在經濟已經進入知識經濟,知識已經成為競爭優勢的重要關鍵要素,因此大部份公司,藉由管理知識維持競爭優勢, 而知識管理最為重要的管理作為,為知識創造的管理模式其中以知識創造論中的模式最常被提及(SECI Model),另外由於社會進步,因此組織正義已經成為一項有效的管理工具,組織正義包含,程序正義、分配正義、資訊正義、互動正義。本研究藉由文獻及理論探討,推論組織正義氣候對於組織知識創造的程序具有促進效果,進而影響組織績效,因此提出本研究研究架構。
本研究試圖驗證組織正義氣候與知識創造程序及組織績效的關係,並以台灣液晶產業為實證對象。本研究推論四個假設,除了以上三個變數具有正相關之外,並強調知識創造程序為組織正義氣候與組織績效間的中介變數。
本研究實證結果,支持本研究四個假設:假設一,組織正義氣候對於知識創造程序具有正相關。假設二,知識創造程序對於組織績效具有正相關。假設三:組織正義氣候對於組織績效具有正相關。假設四,本研究實證結果知識創造程序為組織正義氣候與組織績效的部分中介效果。
由本研究結果,提出管理意涵,藉以讓實務界參考,本研究實證結果認為組織塑造正義氣候,對於組織知識管理程序的運作,具有促進效果,另外也發現組織正義氣候對於組織績效的影響,部分可經由知識創造過程的影響。
Nowadays, knowledge is recognized as an important resource for sustaining competitive advantage and many companies are beginning to manage organizational knowledge. The emphasis is on knowledge creation process such as socialization, externalization, combination and internalization. In the meanwhile, justice climate, which includes distributive justice, procedural justice, interpersonal justice, and informational justice, has drawn much attention of managers over several past years. Justice climate played a pivotal role in motivating the knowledge creation process in an organization to achieve the organizational performance. As a result, justice climate and knowledge creation process are considered key factors of organizational performance.
The purpose of this study is to explore the relationships among justice climate, knowledge creation process, and organizational performance in the context of Taiwan high-tech industrial companies (a study of Taiwan’s TFT LCD industrial companies). The focus is not only on the positive and significantly effect of justice climate and knowledge creation process on organizational performance but also justice climate and knowledge creation process are expected to be related to each other as well. Especially, mediating role of knowledge creation process mediates in the relationship between justice climate and organizational performance is investigated. Structural equation modeling with AMOS is used to test the hypothesized model in the attempt to gain a more complete understanding of how the study variables relate to each others as a whole.
The hypotheses testing results indicate that justice climate has positive and significantly effect on knowledge creation process. While justice climate and knowledge creation process are found to be antecedents of organizational performance, knowledge creation process have stronger effect on organizational performance compared with justice climate. Specially, the results of this study highlighted the importance of knowledge creation process as intervening variable in the relationship between justice climate and organizational performance.
This study suggests some theoretical implications for justice climate and organizational knowledge creation process theory. The results of this study also provide implications for managers in terms of understanding the impact of justice climate on knowledge creation process and organizational performance.
CHINESE ABSTRACT……………………………..…………………………………...I
ENGLISH ABSTRACT………………………...………………………………………...II
ACKNOWLEDGEMENTS……………………………...………………………………III
TABLE OF CONTENTS. ……………………………...………..………………………IV
LIST OF TABLES. …………………………………...…….…………...…….…………V
LIST OF FIGURES. ……………………………………………….………………….VI

CHAPTER 1 INTRODUCTION…………………………………………………….....1
1.1 Research Background and Motivation 1
1.2 Purpose of the Research 3
1.3 Scope of the Research 4
1.4 Structure of the Research 4

CHAPTER 2 LITERATURE REVIEW……………………………………………….. 5
2.1 Justice climate 5
2.1.1 Distributive justice 6
2.1.2 Procedural justice 7
2.1.3 Interpersonal justice 9
2.1.4 Informational justice 11
2.2 Knowledge creation process 12
2.2.1 Socialization 16
2.2.2 Externalization 16
2.2.3 Combination 17
2.2.4 Internalization 17
2.3 Organizational performance 18

CHAPTER 3 RESEARCH METHODOLOGY………………………………………. 19
3.1 Research Design 19
3.2 Research Framework and Hypotheses 19
3.2.1 Theoretical Framework 19
3.2.2 Definition of constructs 20
3.2.3 Theoretical linkage and hypotheses 22
3.3 Sampling design 27
3.4 Data Collection 27
3.5 Measures 28
3.6 Data Analysis Method 30

CHAPTER 4 ANALYSIS RESULTS………………………………………………… 34
4.1 Descriptive statistics 34
4.2 Measurement Model…………………………………………………………….38
4.2.1 Confirmatory factor analysis 38
4.2.2 Test convergent validity and item reliability 42
4.2.3 Discriminant validity 45
4.2.4 Construct reliability and variance extracted measures 48
4.3 Structural Equation Modeling Results 50
4.3.1. Assessment of the Hypothesized Model 50
4.3.2. Evaluating indirect effects and total effects 52
4.4 Results of Hypotheses testing 54

CHAPTER 5 CONCLUSIONS AND RECOMMENDATIONS…………………….. 57
5.1 Summary of Findings 57
5.2 Limitations 58
5.3 Contributions of the Study 60
5.3.1 Contributions to Research 60
5.3.2 Contributions to Practice 61
5.4 Recommendations for Future Research 61
5.5 Conclusions 62

REFERENCES…………………………………………………………………………... 63
APPENDIXES………………………………………………………………………….... 70
Appendix-1 English questionnaire...…………………………………………………......71
Appendix-2 Chinese questionnaire....…………………………………………………….75
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