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研究生:吳宜寧
研究生(外文):I-Ning, Wu
論文名稱:彈性工時對工作績效影響之研究以工作-家庭平衡為中介變項
論文名稱(外文):The Relationship between Flexible Work Hour and Job Performance:The Mediating Role of Work-family Balance
指導教授:張秋蘭張秋蘭引用關係
指導教授(外文):Chiu-Lan, Chang
學位類別:碩士
校院名稱:大葉大學
系所名稱:人力資源暨公共關係學系
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:124
中文關鍵詞:彈性工時工作-家庭平衡工作績效
外文關鍵詞:flexible work hourwork-family balancejob performance
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越來越多的企業開始注意到彈性在人力資源管理與工作設計運用的重要性。因此,本研究旨在探討彈性工時是否可以透過員工的工作-家庭之平衡,進而提升其工作績效。
本研究採問卷調查的方式進行,以公家機關與企業(金融保險業、科技業、製造業、服務業、旅遊業)的業務單位之員工為郵寄問卷之對象。
本研究共發出400份問卷,回收有效問卷281 份,有效樣本回收率為70.2%。
研究結果顯示:(1)彈性工時對工作績效有正面的影響(2)彈性工時對工作-家庭平衡的關係並不顯著(3)工作-家庭平衡對於工作績效有正面的影響(4)工作-家庭平衡對於彈性工時與工作績效間不具有中介效果。
本研究之主要貢獻在於證明了彈性工時與工作-家庭平衡對工作績效皆有顯著之影響,此可做為台灣企業思考提昇員工工作績效時的參考依據。
More and more enterprises start to notice flexibility in human resources management and job design utilization importance. Therefore, this study was to explore the possibility of flexible working hours, employees work through the balance of the family and thus enhance their job performance.
The study conducted a questionnaire of survey, mail the questionnaire object to government agencies and enterprise (financial insurance business、science and tech-nology industry、manufacturing industry、service industry、tourism) business unit staff. This study issued a total of 400 questionnaires, and the effective questionnaire has 281 questionnaires, effective sample recovery was 70.2%.
The results showed that: 1) Flexible working hours on work performance have a positive impact. 2) Flexible working hours on work-family balance relationship is not significant. 3) Work-family balance for the job performance had a positive impact. (4 Work-family balanced for flexible working hours and job performance were not had a mediating effect.
The study of the main contribution of is to prove the flexible working hours, work-family balance both for the job performance had significant effect, the study of the re-sults can be used as reference when Taiwan's enterprises of thinking to improve the per-formance of employees.
中文摘要 ..................... iii
英文摘要 ..................... iv
誌謝辭  ..................... v
內容目錄 ..................... vi
表目錄  ..................... viii
圖目錄  ..................... xi
第一章  緒論................... 1
  第一節  研究背景與動機............ 1
  第二節  研究問題與目的............ 3
  第三節  研究流程............... 4
第二章  文獻探討與研究假設............ 5
  第一節  彈性工時............... 5
  第二節  工作績效............... 9
  第三節  彈性工時與工作績效的關係....... 17
  第四節  工作家庭平衡............. 18
  第五節  彈性工時與工作家庭平衡的關係..... 23
  第六節  工作家庭平衡與工作績效的關係..... 25
  第七節  工作家庭平衡的中介效果........ 25
第三章  研究設計................. 27
  第一節  研究架構............... 27
  第二節  操作型定義及問卷設計......... 27
  第三節  資料收集............... 32
  第四節  問卷信度與效度分析.......... 33
  第五節  統計方法............... 44
第四章  研究結果與分析.............. 46
  第一節  描述性分析.............. 46
  第二節  差異性分析.............. 63
  第三節  相關分析............... 72
  第四節  迴歸分析............... 73
第五章  結論與建議................ 78
  第一節  結論................. 78
  第二節  討論與建議.............. 80
參考文獻 ..................... 84
附錄A  研究問卷................. 101
附錄B  前測工作家庭平衡之因素分析表....... 105
附錄C  前測工作績效之因素分析表......... 106
附錄D  正式測驗工作家庭平衡之因素分析表..... 108
附錄E  正式測驗工作績效之因素分析表....... 110
附錄F  彈性工時的使用與工作家庭平衡對工作績效之迴
   歸分析.................. 112
附錄G  彈性工時的使用程度與工作家庭平衡對工作績效
   之迴歸分析................ 113
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