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研究生:謝振良
研究生(外文):Cheng-Liang Hsieh
論文名稱:高階管理團隊的多樣性對組織績效的影響
論文名稱(外文):Top Management Team Diversity and Firm Performance
指導教授:張淑昭張淑昭引用關係
指導教授(外文):Su-Chao Chang
學位類別:碩士
校院名稱:國立成功大學
系所名稱:企業管理學系碩博士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:英文
論文頁數:53
中文關鍵詞:組織績效高階管理團隊代理人成本理論高階管理團隊理論
外文關鍵詞:Top management teamFirm performanceAgency cost theoryUpper echelon theory
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實際的商業環境之中,何種因素對於組織績效會造成直接或間接的影響,一直是個受人注意且廣泛受到討論的問題。為了解答此問題,眾多學者們試著各種不同的理論及觀點來進行研究。其中,高階管理團隊處於公司的核心地位,對公司的績效扮演著關鍵的角色,因此而受到熱烈的討論與研究。一方面,部分學者藉由組織理論與行為的觀點來討論此問題。另一方面,部分學者則藉著代理人成本的觀點來進行解釋。藉由高階管理團隊成員們本身具有的獨特能力及專門知識,高階管理團隊建構各公司的管理機制及社會網路,進而決定其所屬公司在動態競爭環境中的能力發展。根據高階團隊理論,團隊成員的組成特性以內外部兩個面向對組織績效造成程度不同的影響。高階管理團隊成員根據其過往的工作經驗、生活經歷、及本質學能,對於組織的策略形成及發展有著顯著的影響。因此,在於外部管理機制上,此研究藉由團隊教育背景的多樣性來討論團隊組成特性影響組織的對外發展可能性。在於內部管理機制上,此研究藉由團隊的任期多樣性來探討團隊組成特性則影響著社會網路有效性。此外,根據代理人成本理論,藉由對外舉債的方式,外部監督機制可協助公司引進外部的專業資源來審視投資計畫的可行性並降低多餘現金流可能產生的問題。藉由管理人員持有股份的增加,內部監督機制可降低資訊不對稱並將委託人與代理人的利益緊密結合。本研究欲結合此二理論,研究高階管理階層的多樣性對於組織績效的影響及監督制度所帶來的權變影響。利用研究發展支出的比例,從台灣上市上櫃公司篩選出207間公司,其中實際的有效樣本數為75間台灣的電子上市上櫃公司,大多數的樣本公司從事電子專業代工。本研究結果發現高階管理團隊在任期及教育背景的單一性對組織績效有著顯著的影響外,舉債程度及管理人的持有股份比例也對組織績效產生權變的影響。
What factors affect firm performance is an interesting problem in business world and is broadly discussed. To answer this question, scholars investigate issues with different perspectives. Amid all possible factors, top management team in the core of organization appeals to many researchers. Some argue that the organization theory and behavior matter, whereas others argue the agency cost theory does. Top management team with specific expertise and capability not only constructs goals and strategies which determine firms’ future competences in a dynamic environment but also set up the social network to accelerate communication between different subgroups. According to upper echelon theory, the characters of top management team form the different beliefs and behaviors in firms in two aspects. Executives as the powerful actors influence organizations’ strategies and act on the basis of their personalized interpretations of the strategic situations they face. Internal governance mechanism helps lower social conflicts in a firm, whereas external one helps find out the possible investment opportunities. Besides, monitoring mechanisms of agency cost theory also play critical roles in organization performance. On the one hand, internal monitoring mechanism decreases the information asymmetry and aligns the benefits of principals with clients. On the other hand, external monitoring mechanism forces the management to adopt practical investment and avoids potential free cash flow problems. This paper investigates the relationship between top management diversity and firm performance with a contingency approach. We use research and development ratio to pick up the examples and got 207 firms at beginning but only 75 Taiwanese electronic firms are effective for this study. Most of them are the EMS companies. Our results show that the top management homogeneity in tenure and educational background improve firm performance. Moreover, managerial equity ownership diversity and leverage level moderate the relationship between characters of top management team and firm performance.
Abstract I
摘要 II
誌謝 III
Table of Contents IV
List of Tables VII
List of Figures VIII
CHAPTER ONE INTRODUCTION 1
1.1 Research Background and Research Motive 1
1.2 Research Objectives 1
1.3 Research Procedures 2
CHAPTER TWO LITERATURE REVIEW 4
2.1 Theoretical Background 4
2.1.1 Upper echelon theory 4
2.1.1.1 Social-identified View 5
2.1.1.2 Top Management Team Diversity 7
2.1.1.2.1 Tenure diversity 8
2.1.1.2.2 Educational diversity 9
2.1.2 Agency Cost Theory 10
2.1.2.1 Internal monitoring mechanism 12
2.1.2.2 External Monitoring Mechanism 13
2.1.3 Contingency Theory 14
2.2 Theoretical Development 15
2.2.1 TMT Diversity and Firm Performance 15
2.2.2 The Moderating Effect of Internal Monitoring Mechanism on TMT Diversity and Firm Performance 17
CHAPTER THREE RESEARCH HYPOTHESES AND METHODOLOGY 20
3.1 Research Framework 20
3.2 Research Hypotheses 21
3.3 Operationalization of Variables 21
3.3.1 Data 21
3.3.2 Variables 22
3.3.2.1 Dependent Variable 22
3.3.2.1.1 Performance 22
3.3.2.2 Independent Variables 22
3.3.2.2.1 Internal governance mechanism - Tenure diversity 22
3.3.2.2.2 External governance mechanism - Educational diversity 22
3.3.2.2.3 Internal monitoring mechanism - Equity Ownership 23
3.3.2.2.4 External monitoring mechanism - Leverage level 23
3.3.2.3 Control Variable 23

3.3.2.3.1 TMT size 23
3.3.2.3.2 Firm size 24
3.4 Statistic Method 24
3.4.1 Descriptive Statistics 24
3.4.1.1 Measure of Location: Mean 24
3.4.1.2 Measures of Variability: Variance, and Standard Deviation 24
3.4.1.3 Measures of Distribution shape: Skewness and Kurtosis 24
3.4.1.4 Measures of Association between Two Variables: Covariance and Correlation 25
3.4.2 Linear Regression Analysis 25
3.4.2.1 Variables 25
3.4.2.2 Least Squares Method 25
3.4.2.3 The Goodness of Fit 25
3.4.2.4 Model Assumption 26
3.4.2.5 Significance Testing 26
3.4.2.5.1 F test 26
3.4.2.5.2 t test 27
3.4.2.5.3 Multicollinearity 27
3.4.2.6 Residual Analysis 27
3.4.2.6.1 Residual Plots 28
3.4.2.6.2 Durbin-Watson test 28
Chapter Four Research Analysis and Results 29
4.1 Descriptive Statistics 29
4.1.1 Measures of Distribution Location, Variability, and Shape 29
4.1.2 Measures of Distribution Association 30
4.2 Multiple Regression Analysis 31
4.2.1 Results 31
4.3 Residual Analysis 32
4.3.1 Residual Plot 32
4.3.1.1 Normal Probability Plot 32
4.3.1.1.1 Histogram plot 32
4.3.1.1.2 P-P plot 32
4.3.1.1.3 Plot of Residuals against the Independent Variables 32
4.3.2 Durbin-Watson Analysis 32
4.4 Hypotheses Testing 33
4.4.1 Top Management Team Tenure Diversity and Firm Performance 33
4.4.2 Top Management Team Educational Diversity and Firm Performance 33
4.4.3 The Moderating Effect of Internal Monitoring Mechanism to TMT Tenure Diversity and Firm Performance 34
4.4.4 The Moderating Effect of External Monitoring Mechanism to TMT Educational Diversity and Firm Performance 34
CHAPTER FIVE RESEARCH CONCLUSION AND RECOMMENDATION 36
5.1 Research Conclusions and Implications 36
5.2 Research Limitations and Recommendations 39
Reference 42
Appendix 47
A.1 Residual figures 47
A.2 Firm list 51
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