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研究生:蔡岳峰
研究生(外文):Yueh-Feng Tsai
論文名稱:供應鏈策略、核心能力與經營績效之影響關係探討—以特殊合金相關產業為例
論文名稱(外文):A Study of the Impact of Supply Chain Strategy and Core Competence on Business Performance — An Example of the Special Alloy Industry
指導教授:陳淑惠陳淑惠引用關係
指導教授(外文):Shu-Hui Chen
學位類別:碩士
校院名稱:國立成功大學
系所名稱:企業管理學系專班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:85
中文關鍵詞:平衡計分卡經營績效核心能力供應鏈策略
外文關鍵詞:Supply Chain StrategyCore CompetenciesBusiness Performance
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本研究針對特殊合金相關產業來探討企業在供應鏈策略、核心能力與身經營績效的影響關係。本研究利用文獻分析法、專家訪談與問卷調查法之應用,此外亦採用具有充分內容效度與內部一致性之核心能力量表與經營績效量表。並以抽樣方法方式針中華民國全國工業總會,使用特殊合金的金屬相關會員廠商進行問卷抽樣調查。本研究採用因素分析、信度分析、相關分析、廻歸分析、階層及交叉迴歸分析等統計方法,進行實證分析「供應鏈策略」、「核心能力」與「經營績效」之間是否有相互之關係、影響性或干擾性。

另外,在經營績效之評估,本研究採用平衡計分卡(Balance Scorecard,BCS)之四個觀點發展績效評估指標,以全面性評估企業經營績效之真正展現之處,解決單以財務指標進行績效評估之不完整性,試圖透視企業之整體表現,呈現企業在組織、效率提升、關鍵技術或資源的取得等非財務性指標之表現,合理評估企業績效之創造與實現。

本研究結果發現,企業的「核心能力」對「經營績效」有影響性,以平衡計分卡四構面來評估時,結果顯示「研發能力及行銷能力」對相關構面績效之影響性顯著,而「製造能力」對相關構面績效之影響性不顯著。而廠商之「供應鏈策略」選擇對企業本身的「核心能力」對「經營績效」也會有部分顯著相關性及干擾影響。
This study took domestic special alloy industries as survey population, to explore the impact of supply chain strategy and core competencies on business performance. This study used document analysis, expert interviews and surveys of the application, as well as a good reliability and validity index of the core competencies and business performance. Sampling took the Republic of China National Federation of Industries, the use of special metal alloy manufacturers Member conducted a questionnaire survey. The statistic methods used in this study included factor analysis, reliability analysis, correlation analysis and regression analysis to take effect of "supply chain strategy," "core competencies" and "business performance" and whether there are mutual relations, influence or interference.

In addition, business performance evaluation, this study used the Balanced Scorecard (Balance Scorecard, BCS) of four views the development of performance evaluation indicators to a comprehensive assessment of the true business performance, and solve the single - Financial performance indicators not assess incompletely, and try to perspective on the overall performance of enterprises, showing enterprises in the organization, efficiency, key technology or access to resources such as non-financial performance indicators, a reasonable assessment of the performance of enterprises to create and achieve.

The results of this study found that businesses "core competencies" have an implact on the "business performance" , so as to the Balanced Scorecard to evaluate the four dimensions, the results showed that "research and development capabilities and marketing capabilities" of the relevant dimensions of the impact of significant achievement , And "manufacturing capacity" of the relevant dimensions of the performance of no significant impact. The option of "supply chain strategy" and the enterprises "core competencies" on the "business performance" will have some significant relevance and impact of interference.
誌謝................................................................... I
摘要.................................................................. II
ABSTRACT..............................................................III
圖目錄................................................................ VI
表目錄............................................................... VII

第一章 前言.................................................. 1
第一節 研究動機........................................................ 1
第二節 研究目的........................................................ 2
第三節 研究範圍........................................................ 4
第四節 研究流程........................................................ 5
第二章 文獻探討.............................................. 6
第一節 特殊合金產業..... ............................................... 6
第二節 供應鏈策略......................................................10
第三節 核心能力........................................................14
第四節 經營績效........................................................26
第三章 研究設計與研究方法................................... 34
第一節 研究架構....................................................... 34
第二節 研究假設....................................................... 35
第三節 問卷設計....................................................... 37
第四節 研究樣本....................................................... 41
第五節 資料分析方法................................................... 41
第四章 研究結果............................................. 43
第一節 樣本資料分析................................................... 43
第二節 因素分析....................................................... 45
第三節 信度分析....................................................... 49
第四節 研究變項之相關分析............................................. 50
第五節 主要研究構面之廻歸分析......................................... 50
第五章 結論與建議........................................... 57
第一節 研究結論....................................................... 57
第二節 管理意涵....................................................... 59
第三節 研究限制....................................................... 60
第四節 後續研究建議................................................... 60
參考文獻.................................................... 62
一、中文文獻.......................................................... 62
二、英文文獻........................................................... 63
附錄........................................................ 70
附錄一、專家訪談問卷部分............................................... 70
附錄二、廠商訪談問卷部分............................................... 73
一、中文文獻
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1. 1. 司徒達賢,民國68年,「台灣企業之環境分析」,企銀季刊,第三卷第一期,頁27-38。
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