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研究生:阮宏偉
研究生(外文):Hung-Wei Roan
論文名稱:國家型科技計畫之人力資產與關係資產的評估-以國家型電信計劃為例
論文名稱(外文):Evaluating Human Capital and Relational Assets of the National Technology Program - An Example of the National Telecommunications Program in Taiwan
指導教授:洪嘉良洪嘉良引用關係
指導教授(外文):Chia - Liang Hung
學位類別:碩士
校院名稱:國立暨南國際大學
系所名稱:資訊管理學系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:97
中文關鍵詞:國家型科技計劃人力資本關係資產產研交流
外文關鍵詞:National technology programhuman capitalrelational assetsindustry-university cooperation
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根據每年政府對於科技計劃投入的經費來觀察,國家型電信計畫獲得的補助經費為最多,意謂國家對於電信領域發展相當重視。因此本研究針對國家型電信計劃的專利產出做初步調查,試圖暸解專利產出對於電信廠商的貢獻,從結果發現計畫的專利產出受惠於電信廠商的情況稀少。在創新資產不顯著之情況下,本研究之目的希望藉由人力資產與關係資產的角度對國家型電信計劃進行評估,在人力資產下調查電信計劃培育人才的流向與電信計劃人才在業界的社會表現;希望透過對電信計劃主持人的問卷調查,勾勒出電信計劃人才的流動概念圖。從結果發現電信計劃人才流向電信產業的比例居多,且在電信產業中,流向製造業的比例居多。從廠商的問卷調查中,發現製造業與服務業在技術型與非技術型人才的需求沒有顯著差異。在人力品質的評估上,發現電信計畫人才在製造業的薪資表現高於服務業,但參與計畫與否的廠商對於僱用的電信計劃人力品質並沒差異。在關係資產下評估廠商的產研交流情況及廠商從計畫中獲得的貢獻;在獲得計劃貢獻上,參與計畫的廠商相對於未參與的廠商對『關鍵性技術的突破』的目標更懷期待。但在計劃中獲得『技術發展及應用』的實質貢獻卻是不如預期。在產研交流的調查上,發現參與計畫並未對產研交流帶來幫助,且產研交流程度的高低也並未對所僱用的電信計畫人力品質有所幫助,但是產研交流程度的高低的確可以為廠商帶來『獲取其他領域知識機會』的幫助。
The purepose of this paper is to evaluate the National Telecommunications Program by human capital and relational assets respectively through questionnaire investigation from principle directors of Telecommunications Projects and R&D managers of participating corporations.

In human capital, this paper investigates human quality and the mobility of members trained by the Telecommunications Program. As a result, this study shows that the majority of members from Telecommunications Program are employed by the telecommunications industry. Especially, most of members are employed by the telecom manufacturing industry. Although the National program fosters many technical personnel, the author finds that there are still large demands of non-technical personnel by both telecom manufacturing and service industry.

On the assessment of human quality, this research finds that salaries provided by the manufacturing industry for members from National Telecommunication Program significantly higher than those. Besides, the employees trained by the National program are better in quality than those who are not. However, the valuation of human quality seems to be nonsignificantly different from firms’ viewpoint.

In relational assets, this paper evaluates the intensity of industry – university cooperation and what have benefited to the telecommunication firms. The study shows that industrial participants are more eager to get a breakthrough in a critical technology from the cooperation with the national program. Even though, the participating firms are disappointed at the objective of accelerating application development of targeted technology, the high intensity of the industry-university cooperation indeed increases more acquisition of knowledge from other fields.However, the telecommunication firms don’t increase the intensity of the industry – university cooperation than before, no matter firms had participated in the National Telecommunication Program or not. In addition, the intensity of the industry – university cooperation cannot enhance the perceived quality of employees from the Telecommunication Program.

Finally, this research discusses the implications of governmental technology policy and National technology program planning.
目錄
第一章 緒論........................................................8
1.1 研究背景.......................................................8
1.2 研究動機......................................................12
1.3 研究目的......................................................16
1.4 研究流程......................................................16
第二章 文獻探討.....................................................18
2.1 投入指標.......................................................18
2.1.1 研發經費與研發人員測量方式.....................................19
2.2 智慧資產.......................................................19
2.2.2 人力資產.....................................................22
2.2.2.1 人力品質...................................................23
2.2.2.2 人才流動...................................................28
2.2.3 關係資產.....................................................30
2.2.3.1 產研交流...................................................30
2.2.3.2 評估方法...................................................31
2.2.3.3 計畫貢獻...................................................33
2.3 小結..........................................................34
第三章 研究方法....................................................41
3.1 研究架構與假說..................................................41
3.1.1 研究架構.....................................................41
3.1.2研究假說......................................................42
3.2 研究設計與架構..................................................46
3.2.1 資料蒐集方式..................................................46
3.2.2 問卷設計與計分填答方式.........................................47
3.3資料分析方法與工具...............................................56
3.3.1信度分析......................................................57
3.3.2驗證性因素分析.................................................57
3.3.3敘述統計......................................................58
3.3.4變異數分析....................................................58
3.3.5 單一樣本T檢定................................................58
3.3.6 成對樣本T檢定................................................58
3.3.7 獨立樣本T檢定................................................59
3.3.8多變量變異數分析..............................................59
第四章 資料分析與結果..............................................60
4.1 信度分析......................................................61
4.2 驗證性因素分析結果.............................................62
4.3 人才流向電信產業之驗證..........................................64
4.4 電信產業職位需求之分析..........................................65
4.5 不同電信廠商在人力品質認知之分析.................................66
4.6 科技廠商獲得計劃貢獻之分析......................................69
4.7 參與計畫與否的廠商對產研交流差異之分析...........................71
4.8 不同產研交流程度之廠商的實質貢獻差異分析..........................72
4.9 不同產研交流程度之廠商的人力品質差異分析..........................73
4.10 敘述統計結果..............................................74
4.11 小結.....................................................74
第五章 結論與建議..............................................77
5.1 研究結論..................................................77
5.1.1人力資產.................................................77
5.1.2關係資產.................................................78
5.2 評估之結論................................................81
5.3 研究貢獻..................................................83
5.3.1理論貢獻.................................................83
5.3.2實務上的貢獻.............................................84
5.4 研究限制..................................................85
5.5 未來研究方向..............................................86
參考文獻......................................................87
一、中文文獻...................................................87
二、英文文獻...................................................87
附錄..........................................................90
附錄A 樣本廠商之業務描述........................................90
附錄B 本研究之廠商問卷內容......................................91
附錄C 本研究之廠商問卷內容......................................94
一、中文文獻
1.國家科學委員會(2007),在2015年科技創新能力與國民生活品質達到已開發國
家水準,科學技術白皮書,台北,行政院國家科學委員會出版。
2.行政院主計處 (2003~2006),受僱員工動向調查,台北:行政院主計處出版。
3.行政院勞工委員會(2008),職類別薪資調查網做動態查詢,上網日期:2008年
5月,網址:http://statdb.cla.gov.tw/psdn/query/PSDNQ01.aspx
4.教育部(2006),大專院校科系別畢業學生人數 ,上網日期:2008年 ,網址:
http://140.111.34.79/EduWebSearch/SearchResult.aspx
5.吳惠林(2006), 我國應用科技預算培育科技人才概況以及評估機制與探討,台
北:中華經濟研究院出版。
6.經濟部智慧財產局(2008),國際專利分類,上網日期:2007年 ,網址:
http://www.tipo.gov.tw/patent/international_classify.asp
7.行政院勞工委員會(2008),行業職業就業指南e網,上網日期:2008年,網
址:http://statdb.cla.gov.tw/careerguide/ind/ind_detail.asp?
section_id=1&id_no=H060
8.蔡志宏(2007),我國無線人才培現況,電信國家型科技計畫簡訊,台北:電信
國家型計劃辦公室出版。
9.中華徵信所(2007),台灣地區大型企業排名TOP5000,台北:中華徵信所。
10.中華民國經濟部(2008),公司登記資料查詢,全國商工行政服務入口網 ,上
網日期:2008年 ,網址:http://gcis.nat.gov.tw/open_system_1.htm
11.古永嘉譯(2003),Cooper, D. R. & Schindler P.S.,企業研究方法,第
八版,台北是:華泰出版。
12.104人力銀行(2008),電信及通訊相關業類別查詢,上網日期:2008年 4月,
網址:http://www.104.com.tw/jobbank/bank/index.cfm?
cat=3&no=1001000000
13.電信國家型科技計劃辦公室(2008),NTP第二期規劃書,上網日期:2008年,
網址:http://www.ntpo.org.tw/chi/about/propose/index.html
14.吳明隆(2003),SPSS 統計應用實務,台北:文魁資訊出版。
15.黃俊英(2000),多變量分析,第七版,台北市:華泰出版。
16.周文賢(2004),多變量統計分析,初版,台北市:智勝出版。

二、英文文獻
1.Bontis, N. (1998), “Intellectual Capital: An Exploratory Study That Develops Measures and Models,” Management Decision, Vol. 36, No. 2, pp. 63-76.
2.Brown, E. A. (1997), “Measuring Performance at the Army Research Laboratory: The Performance Evaluation Construct,” Journal of Technology Transfer, Vol. 22, No. 2, pp. 21-26.
3.Cohen, W. M. and Levinthal, D. A. (1990), “Absorptive Capacity: A New Perspective on Learning and Innovation,” Administrative Science Quarterly, Vol. 35, pp. 128-152.
4.Cozzens, S. E. (1997), “The Knowledge Pool: Measurement Challenges in Evaluating Fundamental Research Programs,” Evaluation and Program Planning, Vol. 20, No. 1, pp. 77-89.
5.Dalpe, R. (1989), “Evaluating the Industrial Relevance of Public R&D Laboratories,”in Bozeman, B. and Melkers, J. (1993) Evaluating R&D Impacts: Methods and Practice. Boston: Kluwer Academic Publishers.
6.Westat, J. F. (2002), “The 2002 User-Friendly Handbook for Project Evaluation”, The National Science Foundation.
7.Georghiou, L. (1998), “Issues in the Evaluation of Innovation and Technology Policy” Evaluation, Vol. 4, No. 1, pp. 37-51.
8.Gibbons, M. and Johnston, R. (1974), “The Role of Science in Technological Innovation,” Research Policy, Vol. 3, pp. 220.242.
9.Guimaraes, J. A. and Humann, M. C. (1995), “Training of Human Resources in Science and Technology in Brazil: The Importance of a Vigorous Post-Graduate Program and its Impact on the Development of the Country,” Scientometrics, Vol. 34, No. 1, pp. 101-119.
10.Hashim, J. (2001), “Training Evaluation: Clients’ Roles,” Journal of European Industrial Training, Vol. 25, No. 7, pp. 374-379.
11.Kundu, S. C. and Kumar, R. (2006), “Evaluating Benefits of Training and Development: A Study of Indian and Multinational Companies,” Asia Pacific Management Conference XII.
12.Lanzi, D. (2007), “Capabilities, Human Capital and Education,” The Journal of Socio-Economics, Vol. 36, pp. 424-435.
13.Lepori, B. (2006), “Methodologies for the Analysis of Research Funding and Expenditure: From Input to Positioning Indicators,” Research Evaluation, Vol. 15, No. 2, pp. 133-143.
14.Lee, S. and Choi, J. (2006), “Patent Analysis on the Structure and Patterns of Competition across Information and Communications Technologies: Lotka- Volterra Equation Approach ,” Asia Pacific Management Conference XII.
15.Luwel, M. (2005), “Job Advertisements as an Indicator for Mobility of Researchers: Naturejobs as a Case Study,” Research Evaluation, Vol. 14, No. 1, pp. 80-92.
16.Mann S. and Robertson I. T. (2006), “What should training evaluations evaluate? ,“ Journal of European Industrial Training Vol. 20, No. 9, pp. 14-20.
17.OECD (2004). “ Frascati Manual: Proposed Standard Practice for Surveys on Research and Experimental Development,“ Paris: OECD.
18.Sharma , Subhash(2005) “Applied Multivariate Techniques”, John Wiley& Sons, Inc
19.Sakakibara, M. (1997), “Evaluating Government-Sponsored R&D Consortia in Japan: Who Benefits and How?,” Research Policy, Vol. 26, pp. 447-473.
20.Stewart T.(1997) “Intellectual Capital :the new wealth of organizations by Thomas A. Stewart,” Bantam Doubleday Dell Publishing Group, Inc
21.Thomas, P. and Breitzman, A. (2006), “A Method for Identifying Hot Patents and Linking Them to Government-Funded Scientific Research,” Research Evaluation, Vol. 15, No. 2, pp. 145-152.
22.United States Patent and Trademark Office(2007), “Issued Patents:Advanced Search,” Retrived July,2007,from http://patft.uspto.gov/netahtml/PTO/search-adv.htm
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