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研究生:陳美玲
研究生(外文):Mei-ling Chen
論文名稱:組織政治知覺對工作績效與組織退縮之影響-以人格特質因素為干擾變項
論文名稱(外文):A Study of the influence of Perceptions of Organization Politics on Job Performance and on Organizational Withdrawal :The Moderation Effects of personality
指導教授:何金銘何金銘引用關係
指導教授(外文):Chin-Ming Ho
學位類別:碩士
校院名稱:國立中山大學
系所名稱:人力資源管理研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:128
中文關鍵詞:工作績效組織政治知覺人格特質組織退縮
外文關鍵詞:job performanceperceptions of organizational politicspersonalityorganizational withdrawal
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本研究依循Ferris et al.(2002)所提出的修訂模型,討論組織政治知覺對員工的工作績效及組織退縮等依變項之關係。並探討人格特質為干擾變項對調和組織政治知覺與後果變項間的影響效果。
本研究以台灣40個組織為研究對象,共計發出2,133份問卷,回收1,940份問卷,回收率達91.0%,剔除無效問卷50份,有效問卷為1,890份,有效問卷回收率88.6%。調查資料分別使用描述性統計分析、項目分析、信度分析、因素分析、相關分析、迴歸分析及層級迴歸分析等方法。
本研究結果發現:
1.組織政治知覺對工作績效有顯著之影響。
2.組織政治知覺對組織退縮有顯著之影響。
3.內外控人格特質對「組織政治知覺與工作績效關係」具有干擾效果。
4.A型人格特質對「組織政治知覺與工作績效關係」不具有干擾效果。
5.一般自我效能對「組織政治知覺與工作績效關係」具有干擾效果。
6.工作自我效能對「組織政治知覺與工作績效關係」不具有干擾效果。
7.內外控人格特質對「組織政治知覺與組織退縮關係」不具有干擾效果。
8. A型人格特質對「組織政治知覺與組織退縮關係」不具有干擾效果。
9.一般自我效能對「組織政治知覺與組織退縮關係」具有干擾效果。
10. 工作自我效能對「組織政治知覺與組織退縮關係」不具有干擾效果。
The purpose of this investigation is based on the revision model proposed by Ferris et al.(2002) , the discussion relates to the influence of perceptions of organization politics on job performance and on organizational withdrawal and other issues of employees. It also aims to discuss variables for harmonization of organic politics and results using personality as moderation parameter.
It takes 40 organizations in Taiwan as the research object. 2,133 copies of questionnaire have been issued and 1,940 copies have been taken back, the returns-ratio reaches 91.0%. After rejecting 50 invalid copies, the effective volume is 1,890, and effective returns-ratio is 88.6%.The data were analyzed by descriptive statistics, item analysis, reliability analysis, factor analysis ,correlation analysis, regression analysis and hierarchical regression analysis.
The major results of this study are as fallowing:
1. Perceptions of organizational politics has a significant effect on job performance .
2. Perceptions of organizational politics has a significant effect on organizational withdrawal .
3.Locus of control has a moderate effect on the relationship between perceptions of organizational politics and job performance .
4. Type A personality has no moderate effect on the relationship between perceptions of organizational politics and job performance .
5.Generalized self-efficacy has a moderate effect on the relationship between perceptions of organizational politics and job performance .
6. Task self-efficacy has no moderate effect on the relationship between perceptions of organizational politics and job performance .
7. Locus of control has no moderate effect on the relationship between perceptions of organizational politics and organizational withdrawal .
8. Type A personality has no moderate effect on the relationship between perceptions of organizational politics and organizational withdrawal .
9. Generalized self-efficacy has a moderate effect on the relationship between perceptions of organizational politics and organizational withdrawal .
10. Task self-efficacy has no moderate effect on the relationship between perceptions of organizational politics and organizational withdrawal .
中文摘要
英文摘要
表目錄……………………………………………………………..…..Ⅱ
圖目錄……………………………………………………….…….......Ⅲ
第一章 緒論………………………………………………………….1
第一節 研究動機……………………………………………………………..2
第二節 研究目的……………………………………………………………..3
第三節 研究流程………………………………………………………….….4
第二章 文獻探討……….……………………………….…………...5
第一節 組織政治知覺理論與研究…………………………………….……..5
第二節 工作績效理論與研究………………………………………….……15
第三節 組織退縮理論與研究………………………………………….……22
第四節 人格特質理論與研究………………………………………….……31
第三章 研究方法………………………………………….………..39
第一節 研究架構……………………………………………………….……39
第二節 研究假設……………………………………………………….……40
第三節 資料分析方法………………………………………………….……41
第四節 研究變項操作性定義與衡量工具…………………………….……43
第五節 樣本描述統計與量表分析…………………………………….……48
第四章 實證分析………….………………………………………..63
第一節 研究變項間的相關性………………………………………….……63
第二節 組織政治知覺對工作績效及組織退縮之影響……………….……65
第三節 干擾效果之分析與探討……………………………………….……67
第五章 結論與建議……………….………………………………..79
第一節 研究結論……………………………………………………………79
第二節 研究建議……………………………………………………………82
第三節 研究限制……………………………………………………………84
參考文獻…….………………………………………………………..85
附錄一 抽樣機關之特性、問卷編號及抽樣方式..………………………..95
附錄二 本研究使用量表……………………………………………..……118
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