一、中文部分
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李茂興、李慕華、林宗鴻 譯(1999),組織行為,台北:揚智文化。
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林孟彥 譯(2002),管理學,台北:華泰文化。
林東清(2003),知識管理,台北:智勝文化。
林建煌(2001),管理學,台北:智勝文化。
邱皓政(2007),量化研究與統計分析,台北:五南圖書。
邱皓政(2003),結構方程模式,台北:雙葉書廊。
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黃鵬飛 譯(2003),服務行銷,台北:麥格羅.希爾國際出版公司。
榮泰生(1990),行銷管理學,台北:五南圖書公司。
謝德鑫、陳宏志、邱炳儒、李若愚、朱文禎、黃文聰、劉建人 譯(2006),知識管理,台中:滄海書局。
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