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研究生:陳意櫻
研究生(外文):Yi-ying Chen
論文名稱:採購管理外包策略之個案研究
論文名稱(外文):A Case Study on Outsourcing Strategy of Procurement Management
指導教授:劉代洋劉代洋引用關係
指導教授(外文):Day-Yang Liu
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:企業管理系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:85
中文關鍵詞:個案研究自動辨識系統產業外包策略自製與外包分析供應商關係管理
外文關鍵詞:case studyAuto-ID industryoutsourcing strategymake or buy decisionsupplier relationship management
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外包策略為台灣IT產業發展成功之主要關鍵,據2007年財政部統計資料顯示,目前實施國內接單、海外生產的比率超過45%以上,而其中約90%之外包地區集中於中國。外包策略之運用,著實帶領台灣許多企業達成降低成本、提高獲利之目標;並且,有鑒於台灣對於目前正蓬勃發展之自動辨識系統產業相關研究不足,因此,欲透過研究達成了解台灣企業與中國供應商合作模式,了解外包策略之規劃應用過程,藉此作為提供大眾對自動辨識系統之基礎認知。

本研究採用個案研究法,選定自動辨識系統產業中專業條碼製造商-巨豪實業股份有限公司作為研究對象。透過與公司之深度訪談了解個案公司之採購管理外包策略及其執行過程與效益,配合蒐集得之文獻資料,分析與比較個案公司擬定外包策略時依循之準則與考量、執行規劃方式、以及實施過程所遭遇之困難與挑戰。本研究結論如下:

1.實施外包策略的效益
進行策略規劃過程若能儘可能考量愈多因素,則策略實施將愈順利。包含選擇供應商之評選項目,亦應考量周全。

2.進行自製或外包分析差異
進行分析過程首要原則為不能僅單就產品、技術成本考量進行決策,應納入其他不可量化因素考量。同時歸納得製造業之分析多著重於技術層面之利益,有別於其他產業。

3.供應商管理機制
成立跨功能外包小組承攬相關業務,並透過雙方互動學習,使組織與供應商關係維持良好狀態;並且,透過關鍵零組件與下單時機之彈性調整,能夠降低供應商延遲交期的機率,更為有效低管理供應商。
Outsourcing strategy is the key successful factor of Taiwan IT industry. According to the report by Financial Dep. of Taiwan’s government in 2007, it showed that there’re over 45% of companies in Taiwan have been administered outsourcing strategy, cooperated with foreign organizations, especially with Mainland China. Using outsourcing strategy within companies do make them achieve their goals, including down cost and raise up benefits.

Also, because of lack of information about Auto-ID industry, our research want to know the cooperation model between Taiwan’s business and China’s. Hope to let people know the Auto-ID industry by realizing the course of planning a outsourcing strategy.

This research adopts a case study method, making selection to provide a professional barcode manufacturer of Auto-ID industry which named ZEBEX.com to be the research object. Trying to understand how the case company plan and execute a outsourcing strategy and what they gained and loss from the strategy etc. throughout the individual case interview. Analyze the pros and cons and final performance of executing a outsourcing strategy.

Following are what we find:
1. The benefit of executing outsourcing strategy
When planning a strategy, we should consider more potential factors as possible as we can.
2. The difference of make or buy decision
Primary principle of making make or buy decision is never only thinking of cost, some factors can’t be quantified are also important to decisions. In addition, we find that analysis of manufacture industry cares more about technology than other industries.
3. Supplier management Mechanism
Multi-functional group can make the cooperation of both parties go smoothly, throughout the flexible adjustment of controlling key parts and order time reduce the probability of delay delivery.
摘要 I
Abstract II
誌謝 III
目錄 IV
第壹章 前言 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究範圍與流程 3
第四節 研究限制 4
第貳章 相關研究文獻 5
第一節 外包策略相關文獻探討 5
第二節 採購管理的外包決策模式 11
第三節 供應商關係管理 21
第參章 研究方法 33
第一節 研究設計 33
第二節 研究架構 34
第肆章 產業分析與個案公司簡介 36
第一節 產業分析 36
第二節 個案公司簡介 45
第伍章 個案分析 55
第一節 關鍵管理決策 55
第二節 外包策略之執行與規劃過程 56
第三節 外包策略執行挑戰 64
第四節 外包策略實施效益評估 65
第五節 未來規劃 67
第陸章 研究結論與建議 69
第一節 研究結論 69
第二節 研究建議 71
參考文獻 73
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二、英文部分
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三、書目與網站連結
1.杜振宇(2007),自動辨識系統的基本知識,全華圖書股份有限公司
2.許振邦、中華採購管理協會(2005),採購與供應管理,智勝文化事業有限公司
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6.欣技資訊股份有限公司2001年公開說明書
7.陳郁雯(2000),「外包」,再造競爭優勢,人力發展月刊第75期
8.柯志哲(2000),人力資源社會學講義
9.成之約(1998),淺論派遣勞動及其對勞資關係的影響,就業訓練,第十六卷第六期,pg.3-11
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14.陳端堂、陳秀美、鄭文肅、林月娥(1989),中衛外包契約參考手冊,工業局中衛小組
15.陳文哲(1986),外包作業好處多多,現代管理月刊
16.國瑞汽車網站http://www.kuozui.com.tw
17.巨豪實業股份有限公司網址http://www.zebex.com.tw/
18.中國國務院發展中心http://www.drcnet.com.cn
19.中華人民共和國商務部 http://big5.mofcom.gov.cn/
20.The Globalist http://www.theglobalist.com
21.經濟部投資業務處http://investintaiwan.nat.gov.tw
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