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研究生:陳建佑
研究生(外文):Chien-Yu Chen
論文名稱:國際企業員工之職業專業性對其職場友誼與工作品質之影響
論文名稱(外文):A Study of Relationship between International Business Employee Professionalism, Workplace Friendship And Job Quality
指導教授:毛筱艷毛筱艷引用關係
指導教授(外文):Hsiao -Yen Mao
學位類別:博士
校院名稱:中國文化大學
系所名稱:國際企業管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2007
畢業學年度:96
語文別:中文
論文頁數:102
中文關鍵詞:員工職業專業性職場友誼工作品質
外文關鍵詞:employee professionalismworkplace friendshipjob quality
相關次數:
  • 被引用被引用:7
  • 點閱點閱:274
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  • 下載下載:1
  • 收藏至我的研究室書目清單書目收藏:4
前人研究指出員工職業專業性與工作品質可能有不ㄧ致之關係,經由邏輯推理,職場友誼可能仔細說明(specify)國際企業員工之職業專業性與工作品質之關係,本研究以問卷方式收集資料,由於國際企業因面對較複雜問題比國內企業更需有專業背景之員工,本研究針對國際企業員工發出336份問卷,刪除無效問卷之後,有效問卷為244份,以層級迴歸分析進行研究假設之實證,統計結果顯示當員工職業專業愈高時,職場友誼會愈好;員工職場友誼愈好,工作品質程度會愈好;員工的職業愈專業,其工作品質愈高;然職場友誼之中介效果僅獲得部分支持,本研究依據實證結果提出實務建議與未來研究之建議。
Extended researches have showed that employee professionalism may be related to job quality positively or negatively. By reasoning, workplace friendship may specify the relationship between employee professionalism and job quality. Data for this study were obtained by means of questionnaires from international business employees. 336 ques-tionnaires were sent out and the valid questionnaires were 224 by deleting incomplete or poor response questionnaires. A hierarchical regression analysis was taken to test 4 hy-potheses. The results show that employee professionalism is associated positively with workplace friendship. Workplace friendship is associated positively with job quality. Employee professionalism is associated positively with job quality. The intervening ef-fect of workplace friendship is partially supported. Practical suggestions and future study are also provided.
第一章  緒論................... 1
  第一節  研究背景與問題............ 1
第二節 研究目的............... 7
第二章  文獻探討................. 8
  第一節  工作品質理論與相關研究........ 8
  第二節  員工職業專業性理論與相關研究..... 13
  第三節  職場友誼理論與相關研究........ 19
第三章  研究方法................. 25
  第一節  研究架構............... 25
第二節 研究假設............... 26
第三節 樣本蒐集............... 28
第四節 變數定義與衡量工具.......... 31
第五節 資料處理與分析............ 47
第四章  實證結果................. 50
  第一節  樣本與研究變數基本特性........ 50
第二節 控制變數、員工職業專業性、職場友誼與工
作品質之關係............. 54
第三節 員工職業專業性、職場友誼與工作品質之關
係.................. 57
第四節 人口統計變數、員工職業專業性、職場友誼
與工作品質之關係............. 62
第五章 研究結論................. 69
第一節 研究發現................. 69
第二節 研究討論................. 70
第三節 研究建議................. 75
第四節 研究限制................. 80
參考文獻 .................... 82
附錄A 研究問卷................. 100
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謝安田(2006),企業研究方法論,台北,著者發行。
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