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研究生:洪嘉琳
研究生(外文):Chia-lin Hong
論文名稱:不當督導行為與偏差行為之關係─相對剝奪感之中介效果
論文名稱(外文):The relationship between abusive supervision and deviant behavior: The mediating effect of relative deprivation
指導教授:吳宗祐吳宗祐引用關係
指導教授(外文):Tsung-yu Wu
學位類別:碩士
校院名稱:東吳大學
系所名稱:心理學系
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
論文出版年:2008
畢業學年度:96
語文別:中文
論文頁數:69
中文關鍵詞:不當督導行為相對剝奪感偏差行為家庭妨害
外文關鍵詞:abusive supervisionrelative deprivationdeviant behaviorfamily undermining
相關次數:
  • 被引用被引用:37
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  • 下載下載:673
  • 收藏至我的研究室書目清單書目收藏:10
長久以來,對於組織行為的研究多著重於促發員工效能的因素上;然而,不當甚至是破壞性的行為卻是普遍存在於組織之中的。近來,已有不少研究聚焦於此一議題之上,更進一步探討主管所從事的不當督導行為,但對於不當督導行為與員工偏差行為關係之間的心理歷程,卻是鮮少有研究進行探討的。因此,本研究試圖以相對剝奪感為中介變項,探究不當督導行為與員工職場偏差行為間的心理歷程,並加入家庭妨害為結果變項,探討員工遭受到不當督導行為後,對其家庭生活所造成的衝擊。最後,放入責任歸因與知覺主管權力兩個調節變項,以了解此二變項對不當督導行為與結果變項間關係的影響。
  本研究以便利抽樣的方式,抽取220位樣本,這些樣本並不侷限於特定職業或產業,但都是在職且有直屬主管者,作為本研究的研究對象來探討其感受到的不當督導行為對職場偏差行為及家庭妨害的影響,並進一步探討相對剝奪感的中介效果以及責任歸因與知覺主管權力的調節效果。迴歸分析的結果發現,不當督導行為與職場偏差行為及家庭妨害間確實有正向關聯性。並且,不當督導行為確實能夠透過相對剝奪感,來預測職場偏差行為與家庭妨害。然而,不論是責任歸因,又或者是知覺主管權力,兩者對於不當督導行為與職場偏差行為及家庭妨害間關係的調節效果皆未成立。
In the past years, most of organization behavior researches focused on the factors promoting performance of employees. However, ineffective or even destructive behaviors also exist in organizations. Recently many studies focusing on this subject specially emphasize on bad behaviors done by supervisors. But, there are few studies to discuss the mental processes between abusive supervision and workplace deviant behaviors. Therefore, I used relative deprivation as the mediator and try to discuss the mental processes between abusive supervision and workplace deviant behavior. I also used the family undermining as the dependent variable to discuss the kind of impact in the employee’s family life when experiencing abusive supervision. Finally, I added two moderators—blame attribution and perceived supervisor’s power to understand how these variables would influence the relationship between abusive supervision and workplace deviant behavior.
220 current employees are recruited by convenience sampling. Sampling is not limited to specific industry or vocation, but all employees have direct supervisors of their own. Results showed a positive relationships between abusive supervision and deviant behavior and family undermining. Moreover, relative deprivation actually could mediate the relationship between abusive supervision and deviant behavior and family undermining. But, the moderating effect of blame attribution and perceived supervisor’s power is not supported.
摘要 i
Abstract ii
目錄 iii
表目錄 iv
圖目錄 v
第一章 緒論 1
第一節 前言 1
第二節 不當督導行為 4
第三節 職場偏差行為 9
第四節 不當督導行為與家庭妨害的關係 13
第五節 相對剝奪感的中介效果 14
第六節 責任歸因的調節效果 17
第七節 知覺主管權力之調節效果 19
第二章 研究方法 22
第一節 研究樣本 22
第二節 研究工具 24
第三節 資料分析 29
第三章 研究結果 32
第一節 相關分析 32
第二節 迴歸分析 36
第四章 討論與建議 46
第一節 研究結果討論 46
第二節 研究限制及未來研究方向 50
第三節 實務意涵 52
第四節 結論 53
參考文獻 54
附錄 64
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彭台光、高月慈、林鉦棽(民95)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。

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