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研究生(外文):Li-Hung Tsai
論文名稱(外文):A Study of Successful ERP – from the Organization Fit Perspective
指導教授(外文):Huei-Huang Chen
外文關鍵詞:enterprise resource planning system (ERP)organization fit
  • 被引用被引用:20
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由於全球化競爭經營模式,企業紛紛以導入企業資源規劃(Enterprise Resource Planning, ERP)系統為重要策略,但是導入ERP系統的失敗率仍然很高。本研究以文獻探討為基礎,探討ERP系統與組織適配的概念及調查ERP系統導入成功的相關因素。
Many enterprises implement enterprise resource planning (ERP) systems as a bedrock strategy with a view to integrating all data and bringing an organization into an integrated system. However, most enterprises in the attempt to carry out ERP often end up in failure and it seems the probability of the mishaps is considerably high.
This thesis research looks at the organization fit theory that takes an assumption that examining an organization’s characters and features beforehand can present a clear picture for the ERP implementers. Our study is to sort out key variables in organization fit corresponding to successful ERP cases. Questionnaires are sent through conventional postal means and electronic networks. Its samplings include top 500 enterprises in Taiwan with data regarding successful working experience of ERP as well as impacts on the ERP processes as a result of the related variables.
The research result shows that organizational fit of ERP has a positive influence on implementation success. The research result also shows that none of ERP adaptation, process adaptation and organizational resistance has any moderating effect on organizational fit of ERP and the success of ERP implementation.
Abstract i
摘要 ii
目錄 iii
圖目錄 v
表目錄 vi
第一章 1
緒論 1
1.1研究背景與動機 1
1.2 研究目的 2
1.3 研究範圍與限制 2
1.4 研究程序與論文架構 3
第二章 5
文獻探討 5
2.1 ERP系統的組織適配性 5
2.2 ERP系統導入 7
2.3 ERP導入關鍵成功因素探討 10
第三章 16
研究方法 16
3.1 研究模式與假說 16
3.2變數之操作型定義與衡量 18
3.3 問卷設計 20
3.4調查對象與方式 20
第四章 25
資料分析 25
4.1 使用者基本資料 25
4.2 信度分析 25
4.3 效度分析 28
4.4 研究分析 32
4.5研究假說檢定 34
第五章 37
結論 37
5.1 研究結論 37
5.2 管理意涵 39
5.3 研究限制 40
參考文獻 42
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