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二、英文參考文獻:
1.American Productivity & Quality Center(1996). Knowledge Management: Consortium benchmaking study : Final report. Houston, Texas: American Productivity & Quality Center.
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3.Badaracco, J. L. (1991), The Knowledge Link: How Firms Compete Through Strategic Alliances, Boston, Mass.: Harvard Business School
4. BCC Research 《Nondestructive Testing》(2006)
5.Borghoff, Pareschi, "Information Technology for Knowledge Management", Springer Verlag, 1998
6. Bill Gates, Collins Hemingway, "Business @ the Speed of Thought: Using a Digital Nervous System", Warner, 1999
7. Boyton, A.(1996).Exploring opportunities in knowledge management, Paper presented at knowledge management symposium:Leveraging Knowledge for Business Impact,IBM Consulting Group Sydney, November.
8. Broadbent, M.(1998). The Phenomenon of Knowledge Management: What does it mean to the information profession ? Information Outlook, May
9. Thomas H. Davenport, Putting the Enterprise into the Enterprise System, Harvard Business Review, July-Aug, 1998, pp.121-131.
10. Thomas H. Davenport & Laurence Prusak, Working Knowledge—How Organizations Manage What They Know, President and Fellows of Harvard College, 1998.
11. Thomas H. Davenport 1997 Why we build systems that users don’t use Computer-world ,September 15 Pp1-11 J
12. Thomas H. Davenport & David W. De Long & Michael C. Beers 1998 Successful Knowledge management projects Sloan Management Review ,Winter Pp43-57
13. Demerest , M. , 1997 , “Understanding Knowledge Management” , Long Ranage Planning , Vol.30 , No.3 , pp.374-384.
14. Earl , M. , 1997 , “Knowledge as Strategy” , In L. Prusak (ed) , Knowledge in Organization , Boston:Butterworth-Heinemann , pp.1-15.
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18. IBM.(2002). Lotus Discovery Server 2.0 Deployment, Planning, and Integration. Ibm.com/redbooks
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25. Microsoft Official Curriculum Course No. 1502B, “Designing and Implementing a Data Warehouse Using Microsoft SQL Server 7.0”, Microsoft, 1999.
26.O’Dell, C. & C. J. Grayson,(1998). In Only We Know What We Know. New York: The Free Press.
27.O’Dell , C. , 1996 , “A Current Review of Knowledge Management Best Practice” , Conference on Knowledge Management and the Transfer of Best Practices , December , London:Business Intelligence.
28.Papows,(1998) “Market Leadership in the Information Age.” :Locus Publishing Company
29.Peter Drucker(1993) Post-Capitalist Society
30.Polanyi, M. (1966), “The Tacit Dimension,”London:Routledge & Kegan Paul.
31.Samuel Greengard(1998), Will you culture support KM, Workforce; Costa Mesa, Vol.77, Iss.10, 93-94. October, 1998.
32. Stewart, T. A., 1997. Intellectual Capital: The new Wealth of Organization. New
York: Doubleday Currency.
33.Wiig,A. (1993), “Knowledge Management Foundations.”, Arlington:Schema Press
三、參考網站
1.中國非破壞檢驗有限公司(2008),http://www.china-ndt.com.tw/
2.立松科技網站(2009),http://www.irpro.com.tw/Theory.htm。
3.白景文(2002),http://www.Asia-learning.com/steven/article/19658092/
4.卓素珍(2001),http://www.isst.edu.tw/s44/90/sjchuo/content1.htm
5.劉常勇(1999),管理學習資料庫,http://www.cme.org.tw/know/start.htm.
6.NDT Resource Center(2009)
http://www.ndt-ed.org/GeneralResources/IntroToNDT/GenIntroNDT.htm
7. Sveiby(2001), “What is Knowledge Management?”
http://www.sveiby.com/articles/KnowledgeManagement.html
8.NASA’s Observatorium Web site(2008)
http://observe.arc.nasa.gov/nasa/education/reflect/ir.html