臺灣博碩士論文加值系統

台灣位居亞洲樞紐，航運扮演著相當重要的角色。為維持航運的競爭力，有效率的貨物通關成為需要被探討的關鍵項目。目前在台灣有兩種資訊平台- Maritime Transport Network，簡稱為MT-Net與Trade- Van。MT-Net的主要功能是提供港口及航運的相關資訊；Trade-Van的功能是提供貨物通關服務。為了提供一個整合的資訊系統與加強台灣競爭力，此二系統有必要加以整合。整合資訊平台牽涉到發展方向及相關功能，因此，需要確定與評估資訊平台之關鍵功能。本研究嘗試使用多準則決策(MCDM)方法達到本研究目的，因此應用決策實驗室分析法(Decision-Making Trial and Evaluation Laboratory，DEMATEL)建構認知圖，確定網路架構之關聯性及影響程度。並依此結果，利用Saaty於1996年發展出網路分析法(Analytic Network Process，ANP)，建立網路架構圖，求取功能之權重，確定與評估資訊平台之關鍵功能。本研究發現於DEMATEL結果中，各因子彼此之間總影響程度最大為「關貿網路資料庫」，經適當門檻值篩選後，得知「航政監理」、「港埠作業」相對於「通關」和「資料交換」的關聯度是獨立的狀況，而此因果圖所呈現之結果與國內目前資訊平台的狀況是完全相同的，研究結果同時顯示，此結果實為部分忽略資訊平台使用者需求之結果。ANP結果分析，其相關權重排名第一為「海關資料庫」，而部份「資料交換」和「航政監理」比「港埠作業」和「海關通關」重要。

Shipping business plays a vital role at Taiwan as the hub in Asia. To maintain the competitiveness of shipping, efficient cargo clearances has become the key issue to be discussed. Currently, there are two shipping information platforms in Taiwan, the MT-Net and the Trade-Van. The MT-Net provides the port and shipping information service and the Trade-Van provides the service of cargo clearances. To provide an integrated information system, and strengthen the competitiveness of Taiwan, these two systems need to be consolidated. Before consolidation, the first step is to identify the key functions needed by the industry. In this research, we try to apply Decision Making Trial and Evaluation Laboratory (DEMATEL) to construct the cognition map of the functions of platforms which are connected and influenced respectively. Besides, Analytic Network Process (ANP) will be applied, developed by Saaty in 1986, to identify the relative weight of each function. The cognition map is constructed by the analysis of DEMATEL. The cognition map of total relationship, after cutting the influences of functions moderately, reveals the situations that the shipping business in Taiwan faced currently; however, the cognition map constructed by the cut influence can not describe the true demand of the shipping business. After the analysis of ANP, relative weight ranked first is customs data base, and some of functions in the data exchange and maritime administration is more important than port operation and customs clearance.

第一章 緒論1
第一節 研究背景與動機1
第二節 研究目的 2
第三節 研究架構 3
第四節 研究內容 3
第五節 研究流程 4
第二章 文獻回顧 6
第一節 國外海運資訊平台現況分析 6
第二節 國內海運資訊平台現況分析 8
第三節 研究方法相關文獻 24
第三章 研究方法 26
第一節 決策實驗室分析法(DECISION MAKING TRIAL AND EVALUATION LABORATORY, DEMATEL) 26
第二節 網路分析法(ANALYTIC NETWORK PROCESS, ANP) 30
第三節 一致性模糊偏好關係法(CONSISTENT FUZZY PREFERENCE RELATIONS) 34
第四章 海運資訊平台關鍵功能分析 37
第一節 平台功能認知分析 37
第二節 平台功能重要度分析 42
第三節 討論 49
第五章 結論與建議 54
參考文獻 56
附錄 59
附錄一 相互影響關係矩陣 59
附錄二 海運資訊平台整合分析之關聯性問卷調查 60
附錄三 海運資訊平台功能整合分析之重要性問卷調查 64

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