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研究生:張家豪
研究生(外文):Chia-Hao Chang
論文名稱:探討資訊人員在資訊專業公司與非資訊專業公司對專業承諾與組織承諾比較
論文名稱(外文):A Comparative Study on Organizational and Professional Commitment in IT-Professional and non-IT-Professional Organizations for IT employees
指導教授:傅振瑞傅振瑞引用關係
學位類別:碩士
校院名稱:國立高雄應用科技大學
系所名稱:資訊管理系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:72
中文關鍵詞:專業承諾組織承諾組織氛圍專業過時威脅資訊人員自我效能
外文關鍵詞:Professional commitmentOrganizational commitmentOrganizational climateThreat of professional obsolescenceIT professionalSelf efficacy
相關次數:
  • 被引用被引用:1
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  • 下載下載:11
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資訊科技的發展導致社會結構的改變,企業為了追求更有效的經營,紛紛採用委外或勞務派遣的方式降低公司的成本,傳統終身僱用的觀念不復存在,組織承諾已經無法確保個人的生涯。對資訊從業人員來說,資訊專業能力每隔幾年就淘汰更新,專業能力也不再確保職涯的穩定。資訊人員究竟該何去何從,才能確保個人職涯的長遠?
本研究探討資訊人員受到專業過時威脅對於專業承諾與組織承諾的影響,包含工作壓力與工作倦怠。另外,探討自我效能在不同的組織氛圍下對專業承諾、組織承諾與專業過時威脅其調節的效果。並進一步探討,在專業公司與非專業公司,專業過時威脅所造成資訊人員壓力的差異。
本研究以問卷調查法進行實證研究,以資訊人員為調查對象,回收 238 份,有效問卷 201 份。以 PLS 進行資料分析,研究結果顯示:
1.「專業過時威脅」,會影響員工的組織承諾;「工作倦怠」,會對員工的專業承諾與組織承諾造成負面的影響。
2.在專業公司下,「自我效能」對專業過時威脅與專業承諾間具有調節的效果。
3.在非專業公司下,「個人壓力─組織氛圍」對專業過時威脅與專業承諾間具有調節的效果;「組織壓力─組織氛圍」對專業過時威脅與組織承諾間具有調節的效果。
The development of information technology has changed the social structure. To seek for more efficient management, enterprises often take measures of outsourcing or labor dispatching to lower the cost. The traditional notion of lifelong employment is no longer as popular as before. Organizational commitment does not ensure one’s career anymore. For IT professionals, expertise does not mean a stable career due to the rapidly changing and growing market. What and how should IT professionals do to have a long career?
This research studies the impact on professional commitment and organizational commitment of IT professionals, including job stress and job burnout, when they feel the threat of professional obsolescence. This research also investigates the effect of self-efficacy under different organization climate to pressures caused by professional commitment, organizational commitment and threat of professional obsolescence.
With a questionnaire-based empirical study, the targets are IT professionals. By using PLS to analyze the valid 201 out of 238 collected data, this study presents the major findings as follows:
1.The “threat of professional obsolescence” affects the employers’ organizational commitment; the “job burnout” has negative impact on employers’ professional commitment and organizational commitment.
2.Under professional companies, “self efficacy” has alleviative effect on the impact caused by threat of professional obsolescence and professional commitment.
3.Under non-professional companies, “personal pressure-organizational climate” has alleviative effect on the impact caused by threat of professional obsolescence and professional commitment; “organizational pressure-organizational climate” has the alleviative effect on the impact caused by threat of professional obsolescence and organizational commitment.
摘 要 I
Abstract II
誌謝 III
目 錄 IV
圖目錄 VI
表目錄 VII
第一章 緒論 1
1.1 研究背景及動機 1
1.2 研究目的 3
1.3 研究流程 4
第二章 文獻探討 6
2.1. 專業承諾 6
2.2. 組織承諾 7
2.3. 專業過時的威脅 8
2.4. 工作壓力 9
2.5. 工作倦怠 11
2.6. 自我效能 12
2.7. 組織氛圍 13
第三章 研究模型與假說 15
3.1. 研究模型 15
3.2. 研究假說 16
第四章 研究模型與假說 21
4.1. 資料蒐集 21
4.2. 變數定義與操作化 21
4.2.1. 依變數(Dependent variable) 21
4.2.2. 自變數(Independent variable) 23
4.3. 問卷前測(Pretest)與測試(Pilot test) 27
4.4. 資料分析方法與工具 29
第五章 資料分析與結果 31
5.1. 樣本基本資料分析 31
5.2. 因素結構、信度與效度 34
5.2.1. 因素結構測量 34
5.2.2. 效度 36
5.2.3. 信度 40
5.3. 假說檢定 43
5.3.1. 比較非資訊專業與資訊專業公司的專業承諾與組織承諾 44
5.3.2. 資訊服務專業公司專業承諾與組織承諾 45
5.3.3. 非資訊服務專業公司專業承諾與組織承諾 49
5.4. 研究分析 54
第六章 結論與建議 55
6.1. 研究結論 55
6.2. 研究貢獻 58
6.2.1. 學術貢獻 58
6.2.2. 管理實務意涵 59
6.3. 研究限制 61
6.4. 未來研究方向 62
參考文獻 63
附錄 問卷 69
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