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研究生:康娜緹
研究生(外文):Conateh, Kumba
論文名稱:甘比亞電子化政府之服務計畫
論文名稱(外文):A Roadmap for Improved E-government in The Gambia
指導教授:山佛克萊夫蔡瑞煌蔡瑞煌引用關係
指導教授(外文):Sanford, CliveTsaih, Ray
學位類別:碩士
校院名稱:國立政治大學
系所名稱:國際經營管理碩士班(IMBA)
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2009
畢業學年度:97
語文別:中文
論文頁數:102
中文關鍵詞:甘比亞電子化政府
相關次數:
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甘比亞電子化政府之服務計畫
In this study, I conduct an in depth research on the e-government trends in the world and map out a way for The Gambia to follow and implement its e-government initiatives and use examples from Taiwan to plot a vibrant future for e-government in The Gambia. The lessons learnt from other countries, which are based on the literature review and their initiatives and experiences are also useful to The Gambia.
I use my experience as a civil servant of The Gambia to look at e-government strategies and practice to map the way forward for an effective and responsive e-government project for the entire government. This will enable other e-programs such as e-administration for government and e-commerce for business to take root, and replicate the successes enjoyed in Taiwan. A literature review and a case study on Taiwan’s e-government experiences are used to support my arguments and show how the government and The Gambian people can benefit. New challenges that Government must overcome and address are identified in order for it to reach its desired knowledge based society vision 2020. Finally, a roadmap for the successful implementation of e-government services is proposed for The Gambia. I will rely on data from The Gambia Government colleagues, as well as secondary data from other countries and the literature on e-Government and government innovation.

A Roadmap for improved e-government in The Gambia
By

Kumba Conateh Nam
Tables and Figures…………………...…………………………………………........3
Abstract 5
Acknowledgments 6
Thesis Project Outline 8
1. Introduction 10
2. Background about The Gambia 13
3. ICT in Africa 21
4. ICT development in The Gambia 35
5. e-Government literature review 40
6. Taiwan case study 52
7. Road map for enhanced e-government in The Gambia 75
8. Conclusions and Recommendations………………………………90
9. References……………………………………………………... 98
10. Additional Resources………………………………………..102
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BBC News (2000) “Technology in schools: ask Michael Wills,” BBC News online, May 10 http://www.bbcnews.co.uk

Benchmarking e-Government: A Global Perspective. 2001. Assessing the progress of UN members states, 2002

Bertucci, G. (2008). UN E-government survey 2008: From e-government to connected governance, http://unpan1.un.org/intradoc/groups/public/documents/UN/UNPAN028607.pdf

Brown University Global e-Government Reports http://www.news.brown.edu.pressreleases2007/07/global-e-government

Central Intelligence Agency (C.I.A), The World Fact book, 2008.
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Changing Korea with e-government, Ministry of Information and Communications and National Computerisation Agency, 2003

Chang, Chun-Yen and Yu, Po-Lung (Eds.). (2002). Made in Taiwan -Booming in the Information Era, New Jersey: World Scientific


Department of State for Communications and Information Technology Website
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Department of State for Trade, Industry and Employment website
http://www.gambia.gm/index.html

Diarra, Modibo Cheikh (2008) “e-government and democracy” quoted from IDG News website: www.idgnews.net

Douglas, Ian Lee-in Chen Chiu and Yasushi Asami (Eds.). (2004). The Information Society in the Asia Pacific region: Diffusion, Access, and Socio-economic Impact, Taiwan: Chung-hua Institute for Economic Research.


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Holmes, Douglas, 2003. E.Gov-e-Business Strategies for Government. London: WS Book well

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World Economic Forum (WEF) and INSEAD (2003) The global Information Report 2002-2003: readiness for the Networked world. Oxford University Press

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Zulu, B. 2008a “e-government and democracy” quoting Modibo Diarra, Chairman of Microsoft Africa on IDG News, May 2008 http://websitewww.idgnews.net

Zulu, B. 2008b “IT as an Enabler”, quoting CEO, Microsoft Corporation Blamer, Steve (2008) from IDG News website http://www.idgnews.net
















Additional Resources:
ITU Information Society Statistics database. There were 2.17 billion mobile phone subscribers in January 2006.

International Telecommunications Union Reports from 2001-2008, from http://www.itu.int/net/home/index.aspx

ITU databases on WSIS Summit - http://www.itu.int/wsis/promotional /outcome.pdf
United Nations Statistics Division - http:// www.unstat.un.org/unsd/databases.htm

UNPAN databases Annual reports - http://unpan.org

World Bank - http://www.worldbank.org

Notes:
According to the Centre for International Development at Harvard University, Taiwan is rated “excellent” in Internet preparedness. The World Markets research Centre has agreed with this assessment, observing that Taiwan government institutions provide top online services. The Centre for Public Policy at Brown University in a report Global E-Government has ranked Taiwan in the top five since 2002. In 2008, Taiwan ranked no.2 after South Korea. This author has worked in the Taiwan e-government office and saw first seriously the government of ROC takes matter relating to e-government. It is all aimed at maintaining Taiwan’s competitive edge and giving the citizens the best.

Taiwan one of the four tigers of Asia, the others are Hong Kong, Korea and Singapore. It is worthy to note that these four tigers are also in the forefront of the e-government leading countries.

Dr. Sung, Joo Park is an e-government expert and Professor at the Korean Advanced Institute for science and Technology- Conversation took place on November, 2008.
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